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Courtyard Chicago Waukegan/Gurnee

CourtyardUSD 140*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 186*
USD 140*
USD 186*
USD 140*
USD 156*
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Courtyard Chicago Waukegan\/Gurnee
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364 Reviews from our TripAdvisor Community

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Showing 358: English reviews
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Columbia, Missouri
Reviewed 1 week ago

We stayed just two night. Overall, the hotel experience was good. My only real complaint may seem to be a rather minor one (and I readily agree that it is). To be honest, I was a bit disappointed that for $90 a day, the hotel did not offer a free breakfast. I was told by the front desk that in...

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Helpful?
Thank Ramon613
Greg S, General Manager at Courtyard Chicago Waukegan/Gurnee, responded to this review

Ramon613, Thank you for taking the time to share your experience with us. We appreciate all feedback, and never look at anything as minor. Our goal is for every guest to feel they received a great value. We will take your feedback and look to improve upon our offerings in the future. Thank you again for your constructive comments, Greg...

Reviewed 2 weeks ago via mobile

Nice and clean hotel,stayed here for a couple of days while attending Naval Graduation. The staff was very friendly and helpful. The town is small but Chicago is nearby about 30-45 minutes away. My family had a great time and we will be returning in June.

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Helpful?
1Thank Cedric I
Greg S, General Manager at Courtyard Chicago Waukegan/Gurnee, responded to this review

Cedric I, Congratulations to your Daughter! We know you are very proud of her. Thank you for the review and we look forward to seeing you in June! Best regards, Greg Stephens General Manager

Reviewed 3 weeks ago via mobile

We stayed here during a Navy Boot Camp Graduation Trip. The hotel is very close to the graduation site. The staff was very friendly and helpful. We received an information pamphlet upon arrival of the services offered for families of the graduates. They offer a shuttle to and from the graduation, $3 there and $3 back. I appreciated the service,...

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Helpful?
Thank Shiloh B
Greg S, General Manager at Courtyard Chicago Waukegan/Gurnee, responded to this review

Shiloh B, We really appreciate your review, and are always striving to do better. Your constructive feedback is very important. We are glad you enjoyed your stay, and hope to earn your business again when you are in the area. Best regards, Greg Stephens General Manager

Atlanta
Reviewed 4 weeks ago

Abi and another front desk employee (I didn't get his name) were very welcoming when we checked in. I had breakfast at the Bistro, and Catina was also very friendly and helpful. Overall, our stay was very nice.

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Helpful?
Thank tinkerbellAtlanta
Greg S, General Manager at Courtyard Chicago Waukegan/Gurnee, responded to this review

tinkerbellAtlanta, We really appreciate the "Shout Outs!" you gave to the associates. I will make sure to share the praise with our team during our next daily stand-up. Please come visit us again when you are in Lake County. Many thanks, Greg Stephens General Manager

Ocala, FL
Reviewed 4 weeks ago via mobile

We stayed here for son's Navy graduation. Only complaint is the elevator was being serviced which led to tired legs after 4-5 times up to 3rd floor. (Only reason for 4 stars and not 5, was working again next day though) Otherwise, very clean and quiet. Didn't hear anything after we were in room. Front desk was very courteous and...

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Helpful?
Thank Heather H
Greg S, General Manager at Courtyard Chicago Waukegan/Gurnee, responded to this review

Heather H, Thank you for taking the time to share your experience and we are glad we will see you again! We understand the frustration with the elevator, and really appreciate your patience. Congratulations to your graduate and we are humbled by their service. Best regards, Greg Stephens General Manager

Aurora, Illinois
Reviewed 14 April 2017

Our basketball team stayed overnight during a tournament last weekend. Because of our very late games, we called the hotel prior to check in (asking for suggestions) and the front desk woman gave us the phone number of the pizza place nxt door (that delivered). We had dinner waiting for us when we arrived! SO HELPFUL! The kids were too...

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Helpful?
1Thank Janese R
Greg S, General Manager at Courtyard Chicago Waukegan/Gurnee, responded to this review

Janese R, What a wonderful review of our hotel, and we appreciate it dearly. Anyone who is lucky to interact with Catina always comes away with a smile. She is a fantastic person, and will get a "Shout Out" from me during today's daily meeting! We hope the basketball tournament went well for your team, and hope to see you...

Finale Emilia, Italy
Reviewed 9 April 2017 via mobile

Nice place very close to the crossing of two important motorways, that makes it a strategic position for those that wanted to go to Chicago and/or in some other places towards North or West. Clean room and and an almost complete cafeteria for breakfast or short lunch. Good swimming pool with hot tub! Some good restaurants nearby completes the reason...

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Helpful?
Thank Paolo R
Greg S, General Manager at Courtyard Chicago Waukegan/Gurnee, responded to this review

Paolo R, We are pleased you found our location and amenities fit your needs. Many guests find the location very convenient for business or leisure. Thank you for staying with us and we look forward to seeing you the next time you are in the area. Many thanks, Greg Stephens General Manager

Reviewed 5 April 2017

I stayed here this week for business and as a long time in-town Chicago hotel dweller, I was suspect about staying in the outskirts. The hotel, its appearance, staff, cleanliness and amenities exceeded all of my expectations. My room was roomy, the right temperature and super clean. The housekeeping staff accommodated my extra requests readily and the tone was set...

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Helpful?
1Thank Barbara O
Greg S, General Manager at Courtyard Chicago Waukegan/Gurnee, responded to this review

Barbara O, We aim to exceed expectations, so it's wonderful to read that we did just that. We look forward to having you as our guest in May. Please reach out with any requests prior to your trip. Best regards, Greg Stephens General Manager

Chicago, Illinois
Reviewed 30 March 2017

We stayed at this hotel during our son's wedding and were able to get block rates for everyone, even if they came outside the original negotiated dates. We booked the suite and an adjoining room to act as a gathering place and it worked perfectly. The lobby has lots of places to meet and talk including a fireplace. There is...

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Helpful?
Thank TimJBaker
Greg S, General Manager at Courtyard Chicago Waukegan/Gurnee, responded to this review

TimJBaker, We can't thank you enough for hosting your wedding block at our location. We really appreciate the feedback and are thrilled you enjoyed the experience. Congratulations to your Son and Daughter-in-Law! Many thanks, Greg Stephens General Manager

North Andover
Reviewed 26 March 2017

It is very well-located and has a lot of quiet in the neighborhood. A Wal-Mart and some restaurants are also adjacent for convenient shopping if one has forgotten to bring some items along. Of course, the restaurants offer additional choices. The room number range signage near elevators is not very intuitive.

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Helpful?
Thank Kaashee
Greg S, General Manager at Courtyard Chicago Waukegan/Gurnee, responded to this review

Kaashee, Thank you for the 5-star review! We are so glad you enjoyed your time at our location and it fit your needs well. Please be sure to visit us during your next trip. Best regards, Greg Stephens General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Chicago Waukegan/Gurnee

Address: 3800 Northpoint Blvd, Lakehurst Rd, Waukegan, IL 60085-6717
Region: United States > Illinois > Lake County > Waukegan
Price Range: $152 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chicago Waukegan/Gurnee 3*
Number of rooms: 137
Reservation Options:
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Also Known As:
Courtyard Chicago Waukegan/Gurnee Hotel Waukegan
Courtyard Waukegan
Waukegan Courtyard
Waukegan Marriott
Hotel Style:
#1 Business Hotel in Waukegan
#1 Family Hotel in Waukegan
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Chicago Waukegan/Gurnee staff and other travellers.
9 questions
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Questions? Get answers from Courtyard Chicago Waukegan/Gurnee staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in a room facing the garden, and it was very quiet.”
tinkerbellAtlanta, 23 Apr 2017 | Read review
“Make sure you understand that it has two "wings" in the sense that the rooms are built in two parallel rows.”
Kaashee, 26 Mar 2017 | Read review
“We prefer rooms away from the pool and exercise room.”
karenlyons48, 29 Dec 2016 | Read review
“Some rooms looked over a backyard style courtyard, while others had the parking lot. We had the courtyard, which was well maintained.”
angelavolk, 14 Sep 2016 | Read review
“We were on the ground floor and had no issue with noise at all.”
U5734VGnancyh, 19 Aug 2016 | Read review
5 of 5
Courtyard
USD 140* /night
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TripAdvisorUSD 140
Expedia.comUSD 156
CancelonUSD 186
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*Disclaimer
Prices are for 1 room, 2 adults
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