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Holiday Inn Express Hotel & Suites Waukegan

HIExpress.comUSD 116*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Waukegan
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127 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Waukegan
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Showing 125: English reviews
Algonac, Michigan
Reviewed 12 April 2016 via mobile

We booked based on the recommendation of friends who's kids completed the Navy Boot Camp. We were attending my niece's Navy graduation so we booked it. We were supposed be able to watch the graduation in the lounge area because only four family members are allowed on base. The hotel staff played the week before's graduation. So we missed my...

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Helpful?
1Thank Reese_ml
CHILR, General Manager at Holiday Inn Express Hotel & Suites Waukegan, responded to this review

Dear Reese-ml, Thank you for taking the time to let us know about your stay experience. Your feed back is important to us and the continuous improvement of our team and the quality of service that we provide. We apologize that you missed your niece's graduation, we have always provided live streaming of the graduation, we can only show what...

São Paulo
Reviewed 9 April 2016

The hotel is good. No complains for the service, the staff (they are really nice!) and even the breakfast is totally worth it. The installation itself is also good and clean. My problem was the noise. One day, at 3 am the close room had its telephone ringing for more than 5 minutes and nobody answered, but I woke-up. The...

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Helpful?
1Thank lsimione
CHILR, General Manager at Holiday Inn Express Hotel & Suites Waukegan, responded to this review

Dear lsimione, Thank you for taking the time to let us know about your stay. We're disappointed to hear that you had noise issues during your stay. We are not sure what the resolution, if any, is available to us at this time but I want you to know that I have brought this up with our Management Team for...

Syracuse, New York, United States
Reviewed 4 February 2016

We chose this hotel based on recommendation from others attending the Navy Boot Camp Graduation. Location is not ideal for the actual graduation ceremony, but is perfect for the night before Meet & Greet. Hotel was clean, rooms were good sized, beds were comfortable, and shower on the 4th floor had excellent water pressure. Breakfast was as expected for HIE....

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Helpful?
1Thank TravelerShanni
CHILR, Manager at Holiday Inn Express Hotel & Suites Waukegan, responded to this review

Dear TravelShanni, Thank you very much for taking the time to share with us your feed back. We learn so much from our guests on how to keep improving for future guests and for your return. We appreciate the opportunity to host you and your graduate. Congratulations! We wish you and your graduate all the best! We hope to host...

Cherry Hill, NJ
Reviewed 3 February 2016

Overall Rating: 72/100 ( 7.2/10) – Met Expectations Class of Room Booked: King Class of Room Stayed: King Price per night (w/o taxes): $93 The Quick Hits: Would I stay here again? Probably Not (see notes) Value rating based on price paid: Average The Details: Hotel Design Location and Layout: Location (7.5/10 – Met Expectations) - Convenient to some basic...

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Helpful?
2Thank Loonbeam
CHILR, General Manager at Holiday Inn Express Hotel & Suites Waukegan, responded to this review

Dear Loonbeam, We appreciate you taking the time to let us know opportunities for improvement. The little details can make or break a guest's stay and we appreciate you pointing this out to myself and my team. We are committed in providing consistent quality product and service and we assure you that we are taking steps to correct these items...

Calgary, Canada
Reviewed 1 February 2016

they have hot breakfast of those pre-made eggs, sausages, gravy and biscuits. Has lots of tv channels. exercise room is OK, easy to get to interstate highway, lots of parking, it rained one day, it was cold and snowy other days

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Helpful?
1Thank Tom H
Rock Island, Illinois
Reviewed 14 January 2016

I had not stayed at this particular hotel before but weather-related problems led us to this place. So glad we stayed there. From the moment you walk in the ambience is stunning. Rooms were very nice and we were glad we could get adjoining rooms for teenagers and the adults. Very nice to see a "snow emergency rate". Breakfast was...

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Helpful?
Thank gymdoggrams
CHILR, General Manager at Holiday Inn Express Hotel & Suites Waukegan, responded to this review

Dear gymdoggrams, Thank you so much for taking the time to let us know about your stay. We are happy to know that you enjoyed your stay and that you and your family had a comfortable stay. I am sorry to hear that you encountered a billing issue. I have shared this incident with our team and would like to...

Chicago, Illinois
Reviewed 10 November 2015

From the moment my daughter and I walked in, I was happy. the lobby is beautiful!! The lady who was at the front desk was so helpful and friendly. She asked us about our day and even gave us a choice of what floor we wanted to stay on. We picked the 4th floor so we wouldn't have any noise...

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Helpful?
1Thank Courtney R
CHILR, Manager at Holiday Inn Express Hotel & Suites Waukegan, responded to this review

Dear Courtney R, Thank you for sharing with us your stay experience at the Holiday Inn Express & Suites Waukegan. Our team is committed to providing warm hospitality to all our guests and the best value in the area with the amenities that we provide. Thank you for letting us know that we have exceeded your expectations. We thank you...

Rockford, Illinois
Reviewed 4 November 2015

I choose not to stay at this hotel. I want to reserve a suite (2 queens beds/pullout couch) for my parents, son, Husband and I to visit my son for Thanksgiving while he is in the Naval training facility. The room says sleeps 5 people max. which is what I had. When trying to make the reservation it went from...

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Helpful?
Thank beautiful3529
CHILR, General Manager at Holiday Inn Express Hotel & Suites Waukegan, responded to this review

Dear Military Family, We share in your disappointment! We have catered to a lot of Navy Families and their graduates and we are committed to providing the best value we can. We are sorry to hear that we were not able to provide you with a positive reservation experience and the value that you needed for your family. We hope...

Milwaukee, Wisconsin
Reviewed 15 October 2015

Last week I stayed here with my wife and 5 year old daughter. We did a one night stay as we were traveling to another city. The rooms are your basic rooms, nothing fancy. The beds are comfortable, and the bathroom seemed like it had some renovations done to it. The refrigerator however was not keeping our drinks and food...

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Helpful?
Thank Ben P
CHILR, General Manager at Holiday Inn Express Hotel & Suites Waukegan, responded to this review

Dear Guest, We are pleased to hear that you enjoyed your stay. I am sure that Alberto, our Breakfast Attendant would be pleased to hear that you enjoyed the breakfast it is his pride and joy. We thank you for choosing the Holiday Inn Express & Suites and we hope to see you again soon. Warm regards, Cecilia Kuhlman General...

Huguenot, New York
Reviewed 30 September 2015

The hotel was very nice and clean. The rooms were pleasant and very clean as well. Holiday inn offered breakfast which had a good variety. I was very happy with the hotel and staff. I would recommend this hotel.

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Helpful?
Thank I4065RSlisas
CHILR, General Manager at Holiday Inn Express Hotel & Suites Waukegan, responded to this review

Dear I4065RSlisas, Thank you for choosing the Holiday Inn Express & Suites Waukegan. It is such a pleasure hearing about your stay experience. Our team is thrilled that we met your expectations. We hope that you will be back to enjoy the fall with us - with the Holidays fast approaching Gurnee Mills in Gurnee and Prime Outlets in Kenosha,...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
This brand new Holiday Inn Express Hotel & Suites in Waukegan, Illinois is near Six Flags Great America and Great Lakes Naval Base.Our Waukegan hotel provides premium amenities and an ideal location off I-94 near the Gurnee Mills Outlet Mall, the Greenbelt Forest Preserve and the scenic Illinois State Beach Park. Your family will enjoy a comfortable stay at our Waukegan hotel near Six Flags Great America, one of the largest theme parks in the US. Our hotel in Waukegan also offers quick access to many other area attractions, like the Rink-Side Family Entertainment Center, Russell Military Museum and the Wildlife Discovery Center. Downtown Chicago is just 45 miles from our Waukegan hotel. Business travelers looking for lodging in Waukegan will be pleased by our Waukegan, IL accommodations, located near Amhurst and North Point Industrial Park and area businesses including CDW, Abbott, Baxter, Akzo Nobel and HSBC. Take advantage of our business services, which include three large meeting rooms, catering available. 24-hour business center and free high-speed, wireless Internet access for your convenience. During your stay at our smoke-free hotel near Six Flags be sure to enjoy the indoor pool, relaxing whirlpool, 24-hour fitness center and complimentary hot breakfast bar. Check out our great Waukegan hotel room deals and start planning your trip to the Great Lakes region today. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Waukegan

Address: 611 Lakehurst Rd, Waukegan, IL 60085-6707
Region: United States > Illinois > Lake County > Waukegan
Price Range: $135 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Waukegan 2.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Waukegan
Holiday Inn Express Waukegan
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Waukegan staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Waukegan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor "double bedroom" was quiet and spacious.”
lafayette74, 13 Mar 2017 | Read review
“DO NOT let them put you in 107 or 109! If they do, request a move!”
joeblitzflick, 14 Jul 2016 | Read review
“Avoid rooms # 1001, 1013 and 105”
lsimione, 8 Apr 2016 | Read review
“quiet on both sides”
J2776BVtomh, 31 Jan 2016 | Read review
“Choose lower floor if you are carrying breakfast to your room or making more than one trip.”
gymdoggrams, 13 Jan 2016 | Read review
5 of 5
HIExpress.com
USD 116* /night
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Hotwire.comUSD 117
PricelineUSD 116
Expedia.comUSD 116
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Prices are for 1 room, 2 adults
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