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Holiday Inn Express Hotel & Suites Waukegan

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Holiday Inn Express Hotel & Suites Waukegan
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123 Reviews from our TripAdvisor Community

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Showing 121: English reviews
Philadelphia, Pennsylvania
Reviewed 2 days ago NEW

My family and I stayed at this hotel for two nights while attending the Navy graduation of a family member. Here are the pros and cons of our stay: PROS: The hotel is a fairly new complex, and well run and well maintained. From the time we checked in to the time we checked out, all of the staff were...

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Helpful?
Thank GwenP
Muskegon, Michigan
Reviewed 2 weeks ago

The hotel is conveniently located near shops and tons of restaurants. The facility was clean, the staff extremely professional and friendly. We were able to watch the Naval Graduation from the breakfast room - very convenient! The breakfast is over-the-top and there was plenty of it! The only "complaint" is the door stop on the floor in front of the...

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Thank Yvonne R
Catskill Region, New York
Reviewed 3 weeks ago via mobile

Love these chains !! Not one thing to complain about, we had to move here after booking at the ramada and that scary hotel situation so it was refreshing to be here with a clean happy hotel. Holiday inn has my business for life!!! And I will always recommend.

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Thank playadani
Reviewed 3 October 2016

This hotel was very clean, the pool area was clean and fun, the free breakfast had a great selection, it was very close to a lot of fun places to visit, and the staff was very accommodating to my family and me as we were there for the naval graduation. They helped sign up for a shuttle to and from...

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Helpful?
Thank Shereen C
CHILR, General Manager at Holiday Inn Express Hotel & Suites Waukegan, responded to this review

Hello Shereen C, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Congratulations to your family and your Navy graduate. We get to experience so many wonderful family's joy when they see their loved ones walk through our front doors. It is a truly special moment. We hope you will...

West Covina, California
Reviewed 29 September 2016

Check in was very easy. The staff was very nice. The room was average. The breakfast was just ok. Didn't offer healthy options, but it was nice to be able to get a cup of coffee in the morning if you got up on time, they close it down at 9 am. I'm from the west coast so I'm NOT...

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Helpful?
Thank Victoria M
CHILR, General Manager at Holiday Inn Express Hotel & Suites Waukegan, responded to this review

Hello Victoria, Thank you for your candid review. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do look forward to your return visit. Sincerely, Justin S. General Manager

Reviewed 24 September 2016

We had a great stay for 2 nights for our son's Navy Graduation. Shuttle service to base was excellent. Driver, David, was very informative regarding where to drop Sailors off and directions. However, on arrival we met with a tall man who called himself Leonard in the parking lot, said his son was graduating and he was short money for...

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Helpful?
Thank Lisa E
CHILR, General Manager at Holiday Inn Express Hotel & Suites Waukegan, responded to this review

Hello Lisa E. Thank you so much for your review of our hotel. Congratulations to your family, especially the Navy graduate. I am sure the team will be happy to hear all the great comments. I do apologize for the issue that came up in the parking lot. We hope you will visit us again. Sincerely, Justin S. General Manager

Pittsburgh, Pennsylvania
Reviewed 6 September 2016 via mobile

We stayed at this hotel for 3 nights for a navy graduation. The customer service from all employees was wonderful. Keith at the front desk was extremely helpful. He gave us directions and information to many activities in the area. He was very knowledgable on everything in and out of the Chicago area. Erika who worked at the breakfast was...

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Helpful?
Thank Zacharybon
CHILR, General Manager at Holiday Inn Express Hotel & Suites Waukegan, responded to this review

Hello Zacharybon, Thank you so much for your review of our hotel. I am so happy to hear you enjoyed your stay with us. I look forward to sharing your wonderful comments with the team. I know they will be happy to hear of your successful trip. Congratulations to you and your Navy Graduate. We look forward to your next visit....

San Antonio, Texas
Reviewed 26 August 2016

I was visiting the Waekegan area for a Navy Graduation and chose this hotel due to it's proximity to the base and complimentary shuttle service to and from the PIR. If you plan on using the shuttle keep in mind that you can only reserve a seat at check-in, so if you want to get there early I would not...

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1Thank Livpetry
CHILR, Manager at Holiday Inn Express Hotel & Suites Waukegan, responded to this review

Thank you so much for your review of our hotel. We value your feedback, and I am glad to see that you enjoyed so much of what our hotel has to offer. Congratulations to you and your graduate, and we hope you will visit us again. Sincerely, Justin S. General Manager

Frankfort, Illinois, United States
Reviewed 24 August 2016

I stayed at this hotel for one night during a business trip. It was close to restaurants, clean and the room was nice and big! Huge actually! The staff was okay. They didn't acknowledge I was a rewards member at check in. But overall it was a nice hotel and I would stay there again.

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Helpful?
Thank Angela N
CHILR, Manager at Holiday Inn Express Hotel & Suites Waukegan, responded to this review

Hello Angela N, Thank you so much for your review of our hotel. I am pleased to hear you found our hotel to be clean, and enjoyed our spacious rooms. I am disappointed to see that we did not acknowledge you as a rewards member, for that I am truly sorry. We look forward to your next visit with us. Sincerely,...

Baltimore, Maryland
Reviewed 24 August 2016 via mobile

I have steered clear of Holiday Inns for years since I did not appreciate their quality in years past. Work booked this for me so I had no choice. Glad I did not. Holiday Inn has obviously completely reinvented themselves. This is easily comparable to many Hilton or Marriott hotels. Very nice and extremely clean.

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1Thank IdesofOct
CHILR, Manager at Holiday Inn Express Hotel & Suites Waukegan, responded to this review

Hello IdesofOct, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. The cleanliness of our hotel is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Justin S. General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
Official Description (provided by the hotel)
This brand new Holiday Inn Express Hotel & Suites in Waukegan, Illinois is near Six Flags Great America and Great Lakes Naval Base.Our Waukegan hotel provides premium amenities and an ideal location off I-94 near the Gurnee Mills Outlet Mall, the Greenbelt Forest Preserve and the scenic Illinois State Beach Park. Your family will enjoy a comfortable stay at our Waukegan hotel near Six Flags Great America, one of the largest theme parks in the US. Our hotel in Waukegan also offers quick access to many other area attractions, like the Rink-Side Family Entertainment Center, Russell Military Museum and the Wildlife Discovery Center. Downtown Chicago is just 45 miles from our Waukegan hotel. Business travelers looking for lodging in Waukegan will be pleased by our Waukegan, IL accommodations, located near Amhurst and North Point Industrial Park and area businesses including CDW, Abbott, Baxter, Akzo Nobel and HSBC. Take advantage of our business services, which include three large meeting rooms, catering available. 24-hour business center and free high-speed, wireless Internet access for your convenience. During your stay at our smoke-free hotel near Six Flags be sure to enjoy the indoor pool, relaxing whirlpool, 24-hour fitness center and complimentary hot breakfast bar. Check out our great Waukegan hotel room deals and start planning your trip to the Great Lakes region today. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Waukegan

Address: 611 Lakehurst Rd, Waukegan, IL 60085-6707
Region: United States > Illinois > Lake County > Waukegan
Price Range: $121 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Waukegan 2.5*
Number of rooms: 96
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Also Known As:
Holiday Inn Express Hotel And Suites Waukegan
Holiday Inn Express Waukegan
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Waukegan staff and other travellers.
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over a year ago
York, Pa.
2 months ago
6 months ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Waukegan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“DO NOT let them put you in 107 or 109! If they do, request a move!”
 of 5 bubbles joeblitzflick, 14 Jul 2016 | Read review
“Avoid rooms # 1001, 1013 and 105”
 of 5 bubbles lsimione, 8 Apr 2016 | Read review
“quiet on both sides”
 of 5 bubbles J2776BVtomh, 31 Jan 2016 | Read review
“Choose lower floor if you are carrying breakfast to your room or making more than one trip.”
 of 5 bubbles gymdoggrams, 13 Jan 2016 | Read review
“Keep Looking!”
 of 5 bubbles beautiful3529, 3 Nov 2015 | Read review
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