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When I first got to Chicago I bought a pair of Versace sunglasses. They were in my room, still in the box, receipt in the bag, and were gone after my room was cleaned. I told the front desk, then talked to the general manager...More
We recently stayed here, as we have many times before, and were very impressed with the room and staff. There is construction going on, but it never affected any aspect of our stay. The staff were all very friendly and really seemed to care about...More
Thank Diane C
Response from gmordvh, Front Office Manager at Holiday Inn Express Vernon HillsResponded 25 July 2018
Thank you so much for the great review!!
We are happy to hear that you were still comfortable even with construction going on.
We cannot wait to serve you again and hopefully the renovations will be complete!!
Horrible hotel. Under construction, rooms are tiny, breakfast was a joke unless you like eating cold to room temperature sausage and eggs. Pool is over ran by kids that have no supervision. Definitely don't recommend and avoid in future trips
Currently under construction, be patient with them. a bit hectic in front and not pleasantly appealing due to renovations but over all it was good. Pool area and breakfast area were small , rooms are very clean.
Response from gmordvh, Manager at Holiday Inn Express Vernon HillsResponded 31 July 2018
Thank you so much for the review. We appreciate that you understand that sometimes things need to be dirtied up before there can be improvement.
We truly hope you will visit again once the renovation is complete!!
We had stayed here for our son’s PIR. The hotel is newly remolded and the room we stayed in was very nice and clean. All the beds were new and they were very comfortable! There is a pool and fitness center, however we didn’t have...More
Response from AlanRoss | Property representative |
We offer a free hot breakfast. We also offer a free Manager's reception Mon-Thur from 5pm-7pm that includes beer, wine and snacks. Within a 2 mile radius of the hotel there are dozens of fine dining restaurants. Please come... More
We offer a free hot breakfast. We also offer a free Manager's reception Mon-Thur from 5pm-7pm that includes beer, wine and snacks. Within a 2 mile radius of the hotel there are dozens of fine dining restaurants. Please come and visit us.