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Grizzly Jack's Grand Bear Resort

Hotels.comUSD 190*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 190*
USD 200*
USD 190*
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1,764 Reviews from our TripAdvisor Community

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Showing 1,764: English reviews
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Reviewed 1 week ago

Hi...well at first we didnt think it was a good place to stay....until we entered the lobby...we changed my mind....we found it was clean..the staff were friendly....and as we walked around checking out some of the things...they had to offer ...we felt it would be a good place to stay....so we got a room..and found it had 2 queen size...

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Helpful?
Thank John L
Grizzly_Jacks_Resort, General Manager at Grizzly Jack's Grand Bear Resort, responded to this review

John, Thank you for taking the time out of your day to share kind words about our staff and resort. Your feedback is extremely valuable to us and your comments will assist us in continuing to focus on making our guest experience the best it can be. Also, thank you for mentioning about our wi-fi. We do have guest wi-fi...

Brownsburg
Reviewed 1 week ago via mobile

We have been here several times and loved it. The first time we were there we did the timeshare schpeal and ended up buying into the vacation club. We spent thousands and in return got 7 nights a yr in each of the 3bd, 2bd, hotel level accommodations at a greatly discounted price. Awesome, right? We brought friends, family and...

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Helpful?
2Thank Lindsey J
Grizzly_Jacks_Resort, General Manager at Grizzly Jack's Grand Bear Resort, responded to this review

Lindsay, Thank you for commenting regarding your situation. Yes, unfortunately the vacation club is no longer honored due to change in ownership. However, I would love the opportunity to discuss with you other options that may work for you and your family if interested. You can reach me directly at 815-667-7278. Regards, Shane Scheel General Manager

Reviewed 2 weeks ago via mobile

My kids and I stayed here this past weekend. We have been here multiple times in the past and will continue to stay here. The general managers Shane and Leslie are the best. Couldnt be nicer people and the staff as a whole was great. The rooms are always very nice and clean and the restaurant inside has very good...

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Helpful?
Thank Dan B
Grizzly_Jacks_Resort, General Manager at Grizzly Jack's Grand Bear Resort, responded to this review

Thank you for taking the time out of your day to share kind words about our staff and resort. Your feedback is extremely valuable to us and your comments will assist us in continuing to focus on making our guest experience the best it can be. Thank you for choosing Grizzly Jacks!

Lisle, Illinois
Reviewed 3 weeks ago

This was my first time at Grizzly Jack's. The waterpark was smaller than I expected, but it kept my preteen kids busy. I loved the lazy river! Although clean, I felt that the waterpark area could use a bit of updating. It seemed well-worn. We rented a luxury cabin and were disappointed with the maintenance of the cabin. Walls were...

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Helpful?
1Thank momofone821
Grizzly_Jacks_Resort, Manager at Grizzly Jack's Grand Bear Resort, responded to this review

Thank you for taking the time to tell us about your experience at Grizzly Jack's Grand Bear Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grizzly Jack's Grand Bear Resort we strive to provide a superior service experience for every guest and your feedback is very important...

Reviewed 4 weeks ago via mobile

We took my six grandkids ages 3-11 and their parents and stayed in a villa. This was our first time and I booked it online and without anyone knowing about the place. We were very happy! The villas were spacious and clean. The children had plenty of room to play. The waterpark was perfect size hat we were able to...

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Helpful?
Thank Susie W
Grizzly_Jacks_Resort, Manager at Grizzly Jack's Grand Bear Resort, responded to this review

Thank you very much for sharing your feedback regarding your recent stay in our resort. We are thrilled that you chose Grizzly Jack's Grand Bear Resort during your recent stay in the Starved Rock area. We look forward to hosting you during your next visit to Grizzly Jack's Grand Bear Resort, and make sure to check out our scout rate.

Midlothian, Illinois
Reviewed 4 weeks ago via mobile

Note to anyone thinking of stay. The waterpark has calm water. No motors. No slides, waves, lazy river etc on Mondays. When I booked I was told the waterpark was closing Monday at 3. 2 days before my stay they changed the policy. But I would never had known if I had called the hotel back before we went. They...

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Helpful?
2Thank 947marciaa
Grizzly_Jacks_Resort, Manager at Grizzly Jack's Grand Bear Resort, responded to this review

On behalf of our entire staff I would like to apologize for any miscommunication in regards to our waterpark hours. Our top priority is to provide superior customer service and I apologize that our team didn't accomplish this goal. We truly appreciate you taking the time to provide feedback about your experience, which assists us in continuously improving our guest...

East Moline, Illinois
Reviewed 5 weeks ago via mobile

It had been 5 years since last time at Grizzly bear. Read some of the reviews and was so glad we still went. Other reviews had said the place was run down etc. I have to disagree. It was very clean and everything in functioning order. Kids had a blast and that wAs the reason we went. All staff was...

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Helpful?
Thank Gardeninggrandma
Grizzly_Jacks_Resort, Manager at Grizzly Jack's Grand Bear Resort, responded to this review

Thank you for taking the time out of your day to share kind words about our staff and resort. Your feedback is extremely valuable to us and your comments will assist us in continuing to focus on making our guest experience the best it can be. We hope to host you again soon at Grizzly Jack's Grand Bear Resort.

Reviewed 24 April 2017 via mobile

We just stayed 2 nights in one of that villas and we had a great time. Our villa was clean, quiet and very nice. Waterpark was nice and not too crowded. It was just perfect for our 4 year old grand daughter. We ate pizza at Jack's Bar and Grill and it was good as well. For the most part...

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Helpful?
Thank Melissa N
Grizzly_Jacks_Resort, Manager at Grizzly Jack's Grand Bear Resort, responded to this review

Thank you for taking the time out of your day to share kind words about our staff and resort. Your feedback is extremely valuable to us and your comments will assist us in continuing to focus on making our guest experience the best it can be. We hope to host you again soon at Grizzly Jack's Grand Bear Resort.

New Orleans, Louisiana
Reviewed 16 April 2017

This lodge is located next to Starved Rock State Park which has lots of hiking trails. The hotel is good but is in need of updates. The beds and furniture needs to be replaced. Our room was clean with a balcony to hang out our wet clothes. The staff was nice and what we ordered at the restaurant was ok...

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Helpful?
1Thank tadpole1979
Grizzly_Jacks_Resort, Manager at Grizzly Jack's Grand Bear Resort, responded to this review

Thank you very much for sharing your feedback regarding your recent stay in our resort. We are thrilled that you chose Grizzly Jack's Grand Bear Resort during your recent stay in the Starved Rock area. We look forward to hosting you during your next visit to Grizzly Jack's Grand Bear Resort.

Reviewed 16 April 2017 via mobile

Worst vacation spot I've been to. They have new owners and apparently they don't understand cleaning is not a major decision. They also don't seem to think training your staff or giving them the supplies to serve their customers is important either: These are photos from my "balcony room" and the list of issues they show or don't show: *Dirty...

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Helpful?
5Thank Audrey S
Grizzly_Jacks_Resort, Manager at Grizzly Jack's Grand Bear Resort, responded to this review

Thank you for taking the time to tell us about your experience at Grizzly Jack's Grand Bear Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grizzly Jack's Grand Bear Resort, we strive to provide a superior service experience for every guest and your feedback is very important...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
Official Description (provided by the hotel)
Grizzly Jack's Grand Bear Resort offers skin-drenching fun all year long right in the beautiful setting of Starved Rock State Park. Located just 90 minutes from Chicago or the Quad Cities and an hour from Bloomington or Rockford, our 60 wooded acres offer all of nature's wonders. This includes Grand Bear Falls Indoor Waterpark, beautiful lodge accommodations, as well as our 1800 sq. ft. vacation villas and luxurious 2800 sq. ft. cabins. Enjoy a variety of dining options, including wraps, salads, hot sandwiches and made to order pizzas at Jack's Place. During the summer months guests can enjoy a view of nature at our Bear Island Pavilion & Curtis Canyon Deck. Next to Bear Island enjoy our “Castle in the Woods” playground area and test your skills at our 18 hole Canyon Creek Miniature Golf Course. All lodge rooms include a microwave, mini-fridge, hair dryer and wi-fi internet access. Our Vacation Villas are a 2-story townhome with a fully-applianced kitchen (basic pots and pans and place settings are provided), 2 bedrooms and 2 bathrooms. Our Log Cabins offer 3 bedrooms, 4 bathrooms, a fully-applianced kitchen (basic pots and pans and place settings are provided), 3 fireplace, s and an oversized Great Room. Other resort amenities include the Cave Arcade with over 60 games, the Wave Cafe Snack Shop, the Honey Pot Sweet Shop & Grizzly Bean Gourmet Coffee Shop and the Moose Crossing Convenience Store. Our Grand Bear Conference Center includes over 8000 sq. ft. of meeting space, including 6000 sq. ft. of Grand Ballroom space to accommodate your larger functions such as weddings, family reunions and corporate events. ... more   less 

Additional Information about Grizzly Jack's Grand Bear Resort

Address: 2643 IL 178, Utica, IL 61373
Region: United States > Illinois > Utica
Price Range: $134 - $351 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grizzly Jack's Grand Bear Resort 3*
Number of rooms: 272
Reservation Options:
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Also Known As:
Grizzly Jack`s Grand Bear Hotel Utica
Grizzly Jacks Grand Bear Resort
Grizzly Jacks Grand Bear Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Grizzly Jack's Grand Bear Resort staff and other travellers.
11 questions
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over a year ago
College Station, Texas
Joliet, Illinois
over a year ago

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Questions? Get answers from Grizzly Jack's Grand Bear Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“any room would be fine....i think...”
johnlB3780OQ, 21 May 2017 | Read review
“ask to see cabin before settling in; did not see a regular room in the lodge so can't comment on those”
momofone821, 3 May 2017 | Read review
“Ask for a room close to the waterpark so it is a shorter walk. Our room was really close but there was still no noise from the waterpark.”
SteveMonrovia, 12 Apr 2017 | Read review
“Family suites are too small to comfortable fit 6 people”
taneesharolland, 4 Apr 2017 | Read review
“kids suite has bunk beds”
628carries, 29 Mar 2017 | Read review
5 of 5
Hotels.com
USD 190* /night
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Booking.comUSD 200
Orbitz.comUSD 190
TripAdvisorUSD 188
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Prices are for 1 room, 2 adults
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