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Four Points by Sheraton Chicago O'Hare Airport

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701 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Chicago O'Hare Airport
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Showing 658: English reviews
Omaha, Nebraska, United States
Reviewed 25 October 2014

Traveling to Chicago for business and found this hotel to be a nice escape from the busy city. We loved our suite which was the perfect size for husband, wife and preteen son. The restaurant at the hotel was really good and reasonably priced being in the hotel. Really enjoyed the large windows. Felt more like a studio apartment than...

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Helpful?
1Thank Alicia H
Megan L, Starwood Hotels at Four Points by Sheraton Chicago O'Hare Airport, responded to this review

Dear Alicia H, We are happy to hear we exceeded your expectations during your recent stay at our hotel and that you loved our spacious and comfortable guest room suites in addition to our delicious restaurant. Thank you for providing us with your feedback, and we hope to see you again should you travel to Chicago in the future. Take...

Monett, Missouri
Reviewed 16 October 2014

My husband had a conference in Chicago and his work booked this hotel for us. Talk about a huge disappointment. The only reason I gave the hotel two stars? The staff. One particular lady (Toni? Tori? Unfortunately, her name escapes me) at the front desk was AMAZING. She was super helpful, very friendly, and extremely professional. We absolutely loved her!...

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Helpful?
Thank Kayla S
Megan L, Starwood Hotels at Four Points by Sheraton Chicago O'Hare Airport, responded to this review

Dear Kayla S, Thank you for taking the time to provide us with your thorough feedback. We are delighted to hear you received excellent service from our friendly team, and we will share your kind comments with our staff. Although we exceeded your expectations with great service, we are very sorry to hear that you were disappointed with our hotel....

Milwaukee
Reviewed 16 October 2014

We stayed at this this hotel because we had an early morning flight out of O'Hare. A month before our stay we were in the area so we stopped in to check out the hotel. Well let me tell you, the lobby is deceiving! The first room we were in was filthy! I lifted back the sheets on the bed...

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Helpful?
1Thank Judi G
Megan L, Starwood Hotels at Four Points by Sheraton Chicago O'Hare Airport, responded to this review

Dear Judi G, We sincerely apologize we failed to meet your expectations during your recent stay. As you mentioned, we are in the process of a full renovation with the plans to refresh our guest rooms, but this is not a justification for the conditions you described. We uphold high standards in regard to cleanliness, and we are working directly...

Reviewed 16 October 2014

I traveled a lot. I have to say this is the best budget hotel ever. I pay about $100 but I know it'll cost me $200 up for the same hotel and services in Seattle/San Diego. I stayed for 4 nights. The bed is very comfortable. They change sheet every night. The shower is powerful. The room is very clean....

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Helpful?
1Thank Lao Z
Butterfield, Minnesota, United States
Reviewed 15 October 2014 via mobile

We booked this hotel because of its location, as we arrived in Chicago late and were only staying one night. After reading the hotel reviews prior to our arrival, I was very worried about what we would encounter. However, I was pleasantly surprised at our accommodations. The hotel is a bit dated, but our room was clean and the staff...

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Helpful?
1Thank Heather K
scotland
Reviewed 10 October 2014 via mobile

Struggled to get a room anywhere due to conventions for a night before we started our road trip. Ended up here after a terrible start elsewhere were I refused to lay my head. They were showing no rooms available and after asking them to help me find somewhere they decided to let us book in, despite making them appear overbooked...

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Thank nessie2665
Illinois
Reviewed 10 October 2014

First, this place was a little tricky to access from the interstate. Second, it was a little bit more money than the other Park, Sleep, and Fly's that were available, and I don't really feel it was worth the extra money. It was a little disappointing for a Four Points property. The ceiling had water stains and cracks, and the...

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Thank SunGoddess1982
Seattle, Washington
Reviewed 5 October 2014

Good: near the hotel, friendly and fast service at check in, near ORD, good wifi once you get connected, room was clean and neat. Not so good: exterior and halls look run down and not well maintained, junk and clutter in the halls, connecting to wifi required a call to their off site IT department, service in the bar was...

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Helpful?
Thank Kent W
Megan L, Starwood Hotels at Four Points by Sheraton Chicago O'Hare Airport, responded to this review

Dear Kent W, While we are delighted you received great service from our friendly team in addition to loving our clean guest rooms and free amenities, we are sorry to hear we did not fully meet your expectations. We are currently refreshing our property so your comments in regard to the conditions of our hallways will be addressed. Thank you...

Batavia, Illinois
Reviewed 4 October 2014

My husband and I decided to stay here for one night before an early flight the next morning. We did the park and stay which was very reasonable. Unfortunately this was the only hotel available. We had stayed here 2 years ago and knew it wasn't The nicest. To our dismay it actually got worse! Overall everything is dirty and...

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Helpful?
1Thank jjrjcj
Megan L, Starwood Hotels at Four Points by Sheraton Chicago O'Hare Airport, responded to this review

Dear jjrjcj, We sincerely apologize you were dissatisfied with your recent stay. Although we are currently undergoing a renovation of our property, what you experienced with your guest room is unacceptable. Rest assured, your comments have been addressed and properly handled. Thank you for taking the time to provide us with your review, and we hope you will give us...

Reviewed 2 October 2014 via mobile

We got into the hotel, welcomed were receptionist at midnight, and were given our key cards immediately. Good thing: - price, cheaper than other hotels in the area - free shuttle bus to and from the airport. This was extremely important as we travelled to downtown everyday. And the shuttle service was 24hrs which was a plus as we came...

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Helpful?
Thank mikeytri
Megan L, Starwood Hotels at Four Points by Sheraton Chicago O'Hare Airport, responded to this review

Dear miketri, While we are glad to hear you were able to take advantage of our convenient airport shuttle service, we are very sorry to hear you were disappointed with your recent stay. We aim to maintain a clean environment, and we apologize this standard was not fully upheld during your time with us and that the issue you experienced...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Make yourself at home at the Four Points by Sheraton Chicago O'Hare Airport. Located close to O'Hare Airport, we offer a complimentary shuttle service to/from the airport. ... more   less 

Additional Information about Four Points by Sheraton Chicago O'Hare Airport

Address: 10249 West Irving Park Road, Schiller Park, IL 60176
Region: United States > Illinois > Schiller Park
Price Range: $122 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Chicago O'Hare Airport 3*
Number of rooms: 295
Reservation Options:
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Also Known As:
Four Points By Sheraton Chicago o`Hare Airport Hotel Schiller Park
4 Points By Sheraton Chicago o`Hare Airport
Four Points Chicago
Chicago Four Points
Schiller Park Sheraton
Schiller Park Four Points
Sheraton Schiller Park
Four Points Schiller Park
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Chicago O'Hare Airport staff and other travellers.
6 questions
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Questions? Get answers from Four Points by Sheraton Chicago O'Hare Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best way to choose a good room is to stay somewhere else.”
 of 5 bubbles tls268, 1 Nov 2016 | Read review
“Best room is tough. Being by airport and expressway no aesthetically pleasing view, but it was quiet.”
 of 5 bubbles Ganders1984, 19 Jul 2016 | Read review
“Stay on higher floor as they do have parties in suites downstairs (weddings etc)”
 of 5 bubbles mistrey, 4 Jul 2016 | Read review
“maybe a higher floor is cleaner”
 of 5 bubbles auctioneerDePere, 5 Jun 2016 | Read review
“Away from the interstate. Room on the west side”
 of 5 bubbles Crashman1000, 29 Apr 2016 | Read review
5 of 5