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Four Points by Sheraton Chicago O'Hare Airport

805 reviews
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Traveller (204)
Room & Suite (88)
Dining (8)
Overview
  • Excellent11%
  • Very good36%
  • Average28%
  • Poor14%
  • Terrible11%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.0 Star Hotel
All hotel details
Offers from Four Points by Sheraton Chicago O'Hare Airport
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
11 Mar.12 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (805)Write a Review
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All reviewsshuttle runs every minutesblue linebeds were comfortableshuttle service isfree parkingpark flyairportoharesubway
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211 - 215 of 754 reviews
Reviewed 12 December 2015

We stayed in this hotel after reserving it on Priceline and it is definitely not a three-star property as listed. My husband and I arrived late in the evening and we had a flight out the next morning. When we checked in and got to...More

1  Thank Michele R
Response from Megan L, Starwood Hotels at Four Points by Sheraton Chicago O'Hare AirportResponded 6 January 2016

Dear Michele R, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay. I assure you, both cleanliness and superior customer service are top priorities to our team, and it is unacceptable...More

Reviewed 3 December 2015 via mobile

We were hesitant at first due to early 2015 reviews regarding the hotels renovation. We decided to give it a go due to the offered discount of $90/night. Upon arrival, we were greeted by friendly staff. We stayed four nights. Cosmetically, the hotel was still...More

1  Thank eslala
Response from Megan L, Starwood Hotels at Four Points by Sheraton Chicago O'Hare AirportResponded 9 December 2015

Dear eslala, Thank you for taking the time to share your experience with us. We’re thrilled to hear that you enjoyed our newly renovated accommodations during your recent stay. We appreciate your review, and we hope to host you again in the future. All the...More

Reviewed 30 November 2015

We used this airport for an overnight stay due to an early flight out of O'hare. Super convenient to the airport and they offer parking and shuttle service. It seemed to be a favorite for that. Not a bad stay but nothing special either. Was...More

Thank Jeff R
Reviewed 28 November 2015

Nothing awful about this place. The rooms were a little cramped. But the wifi worked and the bed was comfy enough. Mainly it just seemed worn, dated, dingy, and old. It was not awful, but it was definitely not a place I would seem our...More

Thank CWR01
Response from Megan L, Starwood Hotels at Four Points by Sheraton Chicago O'Hare AirportResponded 3 December 2015

Dear CWR01, While we are pleased to hear you enjoyed our comfortable beds and free services, we regret to hear you were not fully satisfied with your stay. We are in the process of renovating our hotel, and it sounds like you were in a...More

Reviewed 25 November 2015 via mobile

The room was cramped and the furniture old and really showing wear. Carpets were dark and worn. A vague smell of smoke liners throughout. Bed was lumpy and over soft. Very small bathroom but clean. I saw signs that they are starting a remodel which...More

Thank jgfrsea
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 97 - USD 168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 97 - USD 168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (204)
Room & Suite (88)
Dining (8)
Pool & Beach (4)
Questions & Answers
Ask a question
rynomix13
25 February 2018|
AnswerShow all 2 answers
Response from HawaiiLance | Reviewed this property |
Not to my knowledge. I have stayed there many times over the past 5 years and always the same name.
0
Votes
Timbones
29 November 2017|
AnswerShow all 3 answers
Response from Fourpointsohare | Property representative |
Hello James, We do have safety deposit box available upon request and elevator does not require keys. Regards.
0
Votes
Timbones
29 November 2017|
AnswerShow all 3 answers
Response from FrankAbbott | Reviewed this property |
The elevators do not require a key and all of the rooms have a safe.
1
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Room Tips
"Try to get a room in the X30's or X40's."
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"Avoid a room next to the party room, otherwise quiet."
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"Try to get lower floor close to lobby, can be long walk to far end of hotel or upper floors"
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"Don't come"
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