We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I have found a great place to relax and enjoy my time from home. The Sheraton Four Points has everything you need. The bed is like sleeping on a cloud and the showers will help you relax. When I checked in Jennifer checked me in,...More
We have never stayed here before as we usually stay at other SPG hotels near the airport. We decided to give this one a shot. I went into the hotel and was greeted by Terri at the front desk. She was wonderful!!! She took such...More
Stayed for one night with husband and two children when we had a weather delay getting home. Place was literally running full of children there for a convention. First room was fine but phone broken so moved to another floor with a working phone and...More
Response from Fourpointsohare, General Manager at Four Points by Sheraton Chicago O'Hare AirportResponded 4 days ago
Thank you for taking the time to share your valuable feedback.The experience you described is not characteristic of the level of service and facility we strive to provide for this I sincerely apologize and would love the opportunity to hear more about your...More
I was extremely disappointed with this property. Check in was quick and efficient.
However the room was very old, tired and 'dated' looking..... Dark brown head-boards over the beds, dark brown wardrobe doors, dark brown tables , an old depressing dark brown carpet on the...More
Thank Carla M
Response from Anu S, Manager at Four Points by Sheraton Chicago O'Hare AirportResponded 1 week ago
Dear Carla M,
First and foremost please accept my sincere apology for not meeting expectations. I want to assure you that your satisfaction is our utmost concern and hope you will give me another chance to make it up to you next time you are...More
The title really says it all. This Four Points is located right down the road from O'Hare and is super convenient for any of you who may be traveling. The staff are great and the beds are warm and comfortable. The hotel offers a shuttle...More