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Four Points by Sheraton Chicago O'Hare Airport

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710 Reviews from our TripAdvisor Community

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Showing 666: English reviews
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Bettendorf, Iowa
Reviewed 5 days ago NEW

This is our 4th time staying at the Four Points by Sheraton. It is a decent place, close to the airport, reliable shuttle service. The rooms are a bit dated and the front desk could do a better job of explaining the shuttle pick up location, but as we have used it several times it wasn't a huge issue. The...

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Helpful?
Thank CNEINIOWA
Fourpointsohare, Manager at Four Points by Sheraton Chicago O'Hare Airport, responded to this review

Hi CNEINIOWA, Thank you for loyalty to the Four Points O'Hare. We love to greet returning guest with open arms! as you probably have see, we are continuously updating our hotel, and look forward to shopwing off our new look the next time you visit, 'Regards Arun Shamra General manager

Algoma, Wisconsin
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

Everyone I encountered during our stay were absolutely friendly, caring and there to make sure your stay was great. Hats off to restaurant staff last Saturday morning! They were awesome!!! I would have liked a small refrigerator in our room to hold the left overs from our dinner. The portions were huge and everything we had was very good. Keep...

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Helpful?
1Thank pchaivre
About Hotel's Favourite Review
Fourpointsohare, General Manager at Four Points by Sheraton Chicago O'Hare Airport, responded to this review

Dear pchaivre, We thank you for taking the time to post review about your experience at Four Points Ohare and glad to hear that you enjoyed the stay and restaurant. We look forward to see you again. Warm Regards, Arun

McHenry, United States
Reviewed 6 days ago NEW

We picked this hotel for our pre-flight stay due to it's close proximity to the airport parking we were dropping our car off at. It was reasonably priced and very comfortable. The staff was not overly friendly but we only had limited contact at check in and out with them. Parking was horrible. I had to park my car on...

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Helpful?
Thank Karis B
Reviewed 1 week ago via mobile

The conf room was a nice room. The chairs were hard. Can't sit on them for more than 2 hours. Was there for 2 days, my backside a little sore. Parking a little difficult. Had to drive around a couple of times before finding a parking spot Food was good on both days.

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Helpful?
Thank J S
Davenport, Iowa
Reviewed 2 weeks ago

The only negative was that I could smell that someone had smoked in the room. It's a non smoking hotel so that was frustrating. The location is great only a 10 minute shuttle ride to the airport. The shuttle leaves every 20 minutes so you don't even have to schedule the shuttle. When you return the shuttle picks up every...

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Helpful?
Thank beachbumero
Fourpointsohare, General Manager at Four Points by Sheraton Chicago O'Hare Airport, responded to this review

Dear Beachbumero, We appreciate you taking time to post review and want to apologies for the smell. We work diligently to remind guest for non smoking policies and want to assure you that this is 100% non smoking hotel. We look forward to see you again. Regards, Arun

WIsconsin
Reviewed 2 weeks ago

We have stayed here several times when flying out of O'Hare. No more. Got in from St Lucia last night, picked up our bags, and headed to the shuttle area. Usually the shuttles run every twenty minutes.We stood the watching for a shuttle, in 26 degree F weather for over 40 minutes, as welll as a bunch of other folks....

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Helpful?
Thank Sherm58
Fourpointsohare, General Manager at Four Points by Sheraton Chicago O'Hare Airport, responded to this review

Dear Sherm58, First and foremost please accept my sincere apology for dropping the ball at airport pickup. I want to assure you that this is not the norm and we will make sure it does not happen again. You are a valued guest and hope you will give us another chance to make it up to you next time you...

South Haven, Michigan
Reviewed 2 weeks ago

The staff at the O'Hare Four Points is completely worthless! Upon checking in, I requested to pay with cash. I was told that I had to put a card on file and that I could pay with cash in the morning. Reluctantly I gave my credit card to the front desk worker and she assured me it wouldn't be charged....

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Helpful?
Thank blynne85
Fourpointsohare, General Manager at Four Points by Sheraton Chicago O'Hare Airport, responded to this review

Dear blynne85, We sincerely apologies for the inconvenience you experienced during your stay. I want to assure you that this is not the norm and we have shared your feedback to our team and we will make every attempt that it does not happen again. I would like to invite you back to property and if possible to give me...

Laconia, New Hampshire
Reviewed 3 weeks ago

My friends and I had to spend the night in Chicago for a flight out to Japan the next morning. This hotel is comfortable, clean and reasonably priced, and most of all has its own transportation to and from the airport.

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Helpful?
Thank limeyl8e
Fourpointsohare, General Manager at Four Points by Sheraton Chicago O'Hare Airport, responded to this review

Dear Limeyl8e, We appreciate you taking the time to post review and glad to hear about your experience at Four Points. We look forward to see you again. Regards, Arun

Davie, Florida
Reviewed 4 weeks ago via mobile

I've been a Platinum member of Starwood for many years and spend over 100 nights per year at Starwood properties. When I tried to check in this past Monday I was both embarrassed and humiliated in front of employees and guests by a front desk clerk who basically treated me like a criminal. I stay at this hotel 3 days...

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Helpful?
Thank lehrlich
Fourpointsohare, General Manager at Four Points by Sheraton Chicago O'Hare Airport, responded to this review

Dear Lehrlich, first and foremost please accept my sincere Thank you for being a loyal platinum member for Starwood and we truly appreciate your business. I want to assure you that we will make sure that all employees follow the same procedure for platinum member and I want to personally apologies for the service agent behavior. Please call me directly...

Houghton, Michigan
Reviewed 6 February 2017

Stayed here with my daughter after our flight was cancelled and we were stuck in Chicago. The price was great, less than $90 with a free shuttle. Room was clean and very spacious, and the hotel was very quiet. A good night's sleep. Restaurant was open until 11pm, although we didn't use it.

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Helpful?
Thank lsmj001
Fourpointsohare, General Manager at Four Points by Sheraton Chicago O'Hare Airport, responded to this review

Dear Lsmj001, We appreciate you taking time to post review and glad to hear about your experience. We look forward to see you again next time you are in Chicagoland area. Warm Regards, Arun

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Make yourself at home at the Four Points by Sheraton Chicago O'Hare Airport. Located close to O'Hare Airport, we offer a complimentary shuttle service to/from the airport. ... more   less 

Additional Information about Four Points by Sheraton Chicago O'Hare Airport

Address: 10249 West Irving Park Road, Schiller Park, IL 60176-1453
Region: United States > Illinois > Schiller Park
Price Range: $129 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Chicago O'Hare Airport 3*
Number of rooms: 295
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Also Known As:
Four Points By Sheraton Chicago o`Hare Airport Hotel Schiller Park
4 Points By Sheraton Chicago o`Hare Airport
Four Points Chicago
Chicago Four Points
Schiller Park Sheraton
Schiller Park Four Points
Sheraton Schiller Park
Four Points Schiller Park
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Chicago O'Hare Airport staff and other travellers.
6 questions
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Questions? Get answers from Four Points by Sheraton Chicago O'Hare Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else”
 of 5 bubbles blynne85, 7 Mar 2017 | Read review
“The best way to choose a good room is to stay somewhere else.”
 of 5 bubbles tls268, 1 Nov 2016 | Read review
“Best room is tough. Being by airport and expressway no aesthetically pleasing view, but it was quiet.”
 of 5 bubbles Ganders1984, 19 Jul 2016 | Read review
“Stay on higher floor as they do have parties in suites downstairs (weddings etc)”
 of 5 bubbles mistrey, 4 Jul 2016 | Read review
“maybe a higher floor is cleaner”
 of 5 bubbles auctioneerDePere, 5 Jun 2016 | Read review
5 of 5