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Extended Stay America - Chicago - Woodfield Mall

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Traveller (13)
Room & Suite (19)
Dining (1)
Overview
  • Excellent54%
  • Very good19%
  • Average7%
  • Poor10%
  • Terrible10%
Travellers talk about
“grab and go”(4 reviews)
“first floor”(3 reviews)
“stayed nights”(2 reviews)
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Hotel
Suites
Kitchenette
Multilingual Staff
Pets Allowed
2 Star accommodation
All hotel details
Additional information
Offers from Extended Stay America - Chicago - Woodfield Mall
Special Offer: Save up to 10% TODAY!
Hotel deals
Offers from Extended Stay America - Chicago - Woodfield Mall
Special Offer: Save up to 10% TODAY!
Hotel deals
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Rooms
2 Sep.3 Sep.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (77)
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75 results
Traveller rating
40
13
6
8
8
Traveller type
Time of year
LanguageEnglish
40
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6
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8
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1 - 5 of 75 reviews
Reviewed 4 days ago via mobile

The location of this hotel is fantastic! There is so much nearby. I didn't have a car and used Uber a few times while I was there. There is anything you could need within walking distance. Target, Woodfield Mall, xSport, lots of restaurants, Trader Joe's,...More

Thank Jen31373
Response from 00esa, Manager at Extended Stay America - Chicago - Woodfield MallResponded 3 days ago

Thank you for being our guest. We are pleased to know our ideal location close to many places was perfect for your needs and that you were impressed with our associates. However, we are sorry for the issues you experienced during your stay. We have...More

Reviewed 5 February 2018

Left behind a nice winter coat by mistake and staff/housekeeping said nothing was found which was a lie. My fault for not keeping up with my belongings but who steals a coat?!?!?! They do. Rooms smelled as well. Do not stay here regardless of how...More

1  Thank Keidria G
Response from 00esa, Manager at Extended Stay America - Chicago - Woodfield MallResponded 10 February 2018

Thank you for your feedback and for being our guest. First and foremost, we apologize for the unfortunate incident of you losing your coat. Please be assured that we are investigating this issue. Any property left behind in the room is always brought down to...More

Reviewed 14 December 2017

The room took my wife’s breath away because it smelled so bad in the room. The bathroom light didn’t work. WiFi didn’t work. The bed looked like it was 50 years old. Had stains on it. We were looking for a very nice clean place...More

Review collected in partnership with Extended Stay
Thank 673jeromem
Response from 00esa, Manager at Extended Stay America - Chicago - Woodfield MallResponded 15 December 2017

Jerome, please accept our apology as well every assurance we will be working to address the concerns you outlined. We have shared your feedback with our concerned teams to take the corrective actions. We hope you both will consider giving us another chance to make...More

Reviewed 15 November 2017 via mobile

Chose this hotel based on location and price. Price was definitely the cheapest in the area. Only needed a hotel for one night for a business trip so I wasn’t concerned with getting anything fancy, just a clean safe place to sleep for the night....More

Thank buckeyemanders
Response from 00esa, Manager at Extended Stay America - Chicago - Woodfield MallResponded 16 November 2017

Buckey, please accept our sincere apologies for not providing you with an exceptional stay you desired and for the issues you encountered in your room. Your feedback for cleanliness is shared with our housekeeping department to ensure other guests aren’t similarly impacted. Also, your concerns...More

Reviewed 9 November 2017

The staff at this hotel is the best that I've experienced and I'm a seasoned traveler. When I needed assistance of any kind a friendly staff member went out of there way to assist without hesitation. 5 star service from a class act organization.More

Review collected in partnership with Extended Stay
Thank Scott Z
Response from 00esa, Manager at Extended Stay America - Chicago - Woodfield MallResponded 13 November 2017

Thank you for choosing to stay at Extended Stay America. We are delighted to know you enjoyed your time with us and that you were impressed with the attentive service provided by our staff. It was a pleasure hosting you, and we look forward to...More

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About
Amenities
Top amenities
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Breakfast included
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Laundry Service
Self-Serve Laundry
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Room amenities
Microwave
Details
Price range
USD 71 - USD 110 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Schaumburg
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
USD 71 - USD 110 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Schaumburg
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (13)
Room & Suite (19)
Dining (1)
Questions & Answers
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Room Tips
"Avoid if you have any valuables"
Read review
"Use Groupon code and sign up for extended perks before booking. 40-50% off"
Read review
"First and second floors are non-smoking completely. Second floor is exceptionally quiet."
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"All rooms are excellent!"
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