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Holiday Inn Express Chicago - Schaumburg

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Holiday Inn Express Chicago - Schaumburg
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262 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Chicago - Schaumburg
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Showing 252: English reviews
Michigan
Reviewed 28 July 2016

What a great visit. There are so many little details that make this hotel stand out from the rest. I have stayed here in the past. The moment I walked in the door I was greeted by my first name a genuine welcome back. There was even a bottle of water and a granola bar in the room with a...

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Helpful?
Thank Bob C
Reviewed 27 July 2016

Good aspects: Good value for the money, good breakfast - great staff member overseeing breakfast, good location, clean rooms (although very small). Frustrations: In my initial reservation, I had reserved for 3 adults and 1 child (15). There was an extra $10 per night charge for the extra adult. As the time approached,my adult daughter was unable to join us...

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Helpful?
Thank Brian C
IHGService, Guest Relations Manager at Holiday Inn Express Chicago - Schaumburg, responded to this review

Dear Brian C, Thank you for leaving us a feedback. Providing excellent customer service and comfortable stay are some of the things we pride ourselves in and it is nice to know that the room cleanliness and breakfast experience are at par. However, we regret any frustrations your billing concern may have caused you. We take comments such as these...

warren
Reviewed 28 June 2016 via mobile

We were in town for soccer tournaments and this is where we were assigned to stay. Very clean hotel. Very friendly staff. Helpful and accommodating. The rooms were very small compared to other places we've stayed. I would stay again. Since we aren't familiar w the area we got information from front desk. VERY knowledgeable and friendly workers. Needed more...

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Helpful?
Thank WarrenOh
ashleymerlin1, General Manager at Holiday Inn Express Chicago - Schaumburg, responded to this review

Wonderful! We are so happy to hear that you enjoyed your stay with us here at the Holiday Inn Express/Schaumburg. Our hotel is conveniently located near so many attractions within Schaumburg, that we really want to WOW you not only as our guest, but as your Tour guide. Our knowledge about what's going on in the area serves as your...

Niantic, Illinois
Reviewed 19 June 2016

Found this hotel as a partner with Lego Land Discovery Center. It "included" tickets to the center, activity packs for the kids, hot breakfast, a pool...perfect for our mid-June vacation, I thought! We got there early and picked up our tickets (they were out of activity packs) and went to Lego Land. Afterward, we came back to check in to...

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Helpful?
Thank CJH218
IHGService, Guest Relations Manager at Holiday Inn Express Chicago - Schaumburg, responded to this review

Dear CJH218, Thank you for staying with us and sharing your most recent experience at the hotel. I am pleased to note that you liked the good quality of breakfast selection. We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It...

Milwaukee, Wisconsin
Reviewed 19 June 2016 via mobile

My husband and I stayed for one evening for a little get away weekend. We had a king size room and it was clean and the bed was extremely comfortable with 4 nice big comfortable pillows. It's very close to many good places to eat and shop. Breakfast was the usual offerings of hot and cold cereals, pancakes, eggs and...

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Thank Mrs K
Oak Creek, Wisconsin
Reviewed 13 June 2016 via mobile

Was so excited they had an outdoor swimming pool.....took my kids on a weekend getaway and the outdoor pool was perfect for the 90 day it was. We checked into our room without even a welcome or what we were in town for by the clerk got in our swim suits head down stairs only to find out that the...

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1Thank mama227
IHGService, Guest Relations Manager at Holiday Inn Express Chicago - Schaumburg, responded to this review

Dear mama227, Thank you for leaving a candid review about our hotel on TripAdvisor. We value each feedback as this will allow us to identify the areas that may benefit from our additional attention. It is disheartening to know that your experience was not as pleasant as it should have been. I am sorry for the disappointments you had with...

Auburn, California
Reviewed 3 June 2016

It has free breakfast buffet which serves steamed rice! Really nice for Asian like me who loves rice every meal! This hotel is next to Snuggery where they serve good bar food and drinks....no need for a taxi or a driver if one has drink too many.

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Helpful?
Thank pearlpinx0825
stephen778, General Manager at Holiday Inn Express Chicago - Schaumburg, responded to this review

Thank you for staying with us and telling the world of our great breakfast Yes steamed rice for our guest The snuggery is a great restaurant for food and drinks and next door 15 feet doesn't get closer than that Stephen general manager

Hudsonville, Michigan
Reviewed 31 May 2016

This was a pretty good place to stay. Nicely tucked back in a quiet area but still close to the mall and shopping district. Only disappointment was their WiFi was broken. Otherwise, a great place to stay and good value for the money.

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Thank 605ecommerce
stephen778, General Manager at Holiday Inn Express Chicago - Schaumburg, responded to this review

Thank you for staying with us and telling the world that we are a great place to stay (thank you) Please accept or WiFi was out because of storms in the area please come back and see us again. Stop by the managers receptions so we can thank you in person Stephen general manager

Sterling
Reviewed 21 May 2016 via mobile

We only stay at Holiday Inn's or Express. This one does not live up to there standards. The carpet in our room was ragged and coming up. Our room was on the fifth floor and it took 25 minutes for us to get hot water to our room. Once it came, it was adequate. The bath tub had a big...

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1Thank OrisD
stephen778, General Manager at Holiday Inn Express Chicago - Schaumburg, responded to this review

Thank you for staying with us please accept our apologizes for the problem you had during your stay. We are going threw a renovation changing and adding lots of great items to our hotel sorry we have not go to that room yet. Yes we agree Being friendly is number one in our teams heart as you read the other...

Clovis, New Mexico
Reviewed 5 May 2016

The people at Holiday Inn Express make it worth while. Julie in the mornings with her friendly smile, preparing the morning breakfast bar starts any day on the bright side. Then when you get in from a long day, there's Tom at the service desk ready to make your stay comfortable-from getting you more coffee for your room to a...

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Helpful?
Thank Terry C
stephen778, General Manager at Holiday Inn Express Chicago - Schaumburg, responded to this review

WOW thank you Mr. Terry for telling every one about or team and the great service we provide at our Schaumburg holiday inn express. The staff send you a big thank you for the very nice commits you give us Please stop by the managers reception so we can say thank you in person stephen general manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Stay Smart at our award winning and newly renovated Holiday Inn Express Chicago-Schaumburg Hotel. The only Holiday Inn Express in Schaumburg, our hotel is conveniently located within miles from O Hare International Airport and Downtown Chicago. Additionally, the hotel is within miles from many local attractions and businesses such as Woodfield Mall, Motorola, Sears Holdings, Medieval Times Dinner and Tournament, Allstate Arena, Sears Center, and more! Our luxuriously decorated room features triple sheeted beds, new Simmons luxury mattresses, expanded cable television with HBO movies, as well as microwaves and refrigerators discretely stored in imported granite vanities. Relax with our Simply Smart guest bathroom amenities featuring fluffy towels, our exclusive Simply Smart Showerhead by Kohler, with its unique compensating flow regulator, which delivers strong and steady water pressure every time. Experience up to 25% more elbow room thanks to the brushed chrome curved rod with our waffle-weave fabric curtain that s always fresh, never clingy. Finally, awaken to our Holiday Inn Express Smart Start Breakfast which includes healthy items such as whole fruits, cereals yogurts, biscuits and gravy, and hot items such as pancakes,omelets, sausage and bacon. Also available to you is free 24-hour business center, 24-hour fitness center, outdoor swimming pool, & Snuggery Restaurant conveniently located next door and a 24-hour 7-Eleven convenience store with an ATM. ... more   less 

Additional Information about Holiday Inn Express Chicago - Schaumburg

Address: 1550 North Roselle Road, Schaumburg, IL 60195
Region: United States > Illinois > Schaumburg
Price Range: $127 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Chicago - Schaumburg 3*
Number of rooms: 141
Reservation Options:
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Also Known As:
Holiday Inn Express Chicago - Schaumburg Hotel Schaumburg
Holiday Inn Hoffman Estates
Holiday Inn Schaumburg
Schaumburg Holiday Inn
Hotel Style:
#4 Business Hotel in Schaumburg
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Chicago - Schaumburg staff and other travellers.
6 questions
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Thomasville, Georgia
over a year ago
Thomasville, Georgia
Mahomet, Illinois
over a year ago

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Questions? Get answers from Holiday Inn Express Chicago - Schaumburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from Elevator rooms”
 of 5 bubbles ShettyK, 4 Mar 2017 | Read review
“Cannot recommend, but good people work here. Rooms ok.”
 of 5 bubbles Traebru, 14 Feb 2017 | Read review
“There is a great walking park nearby. Ask front desk for directions.”
 of 5 bubbles Tripper3308, 6 Oct 2016 | Read review
“The have a GM welcome drinks and Hors d'oeuvre Mon-Thurs”
 of 5 bubbles pearlpinx0825, 2 Jun 2016 | Read review
“I prefer a end room on one of the upper floors.”
 of 5 bubbles 128terryc, 4 May 2016 | Read review
5 of 5