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We picked this location to be close to the Medieval Times dinner theater and were very pleased with this choice. When we arrived at 3, the front desk was having some issues with rooms not being cleaned and ready as scheduled, but the mgr explained...More
Upon entering hotel we found a nice clean lobby and friendly inviting guest services at the desk. The lobby had some seating and dining tables for breakfast as well. We went up to our room and couldn't have been more pleased. Bed AMAZING and decor...More
Elegant business oriented hotel closed to Chicago International Airport, outside Downtown but well linked to highway.
Comfortable hotel, rich breakfast buffet.
Relaxing atmosphere, very quiet, reliable personnel and minimalist architecture.
It confirms the Holiday Inn high standards. Great so!
Horrible!! Even after I was lied to about the pool being open, the manager on duty took care of the situation and made me whole.
But then entire 5th floor smelled of fish I've called down to the front desk twice. It was so bad...More
2 Thank Yvette H
Response from Terry F, Director of Sales at Holiday Inn Express Chicago - SchaumburgResponded 9 June 2017
I am sorry your stay with us did not meet your expectations. The review will shared with our team in hopes of improving our service to all customers.
Thank you for taking the time to tell us about your experience.
I stayed in a King Room on 4th floor and everything was great. Free Wi-Fi, HUGE Flat screen TV with HBO channels, Iron & Board, Hair Dryer, Fridge, Microwave, and State of the art Coffee Maker. Breakfast was expansive and good with all the selections...More