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Chicago Marriott Schaumburg

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Chicago Marriott Schaumburg
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464 Reviews from our TripAdvisor Community

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Showing 457: English reviews
Champaign-Urbana, Illinois
Reviewed 12 February 2017

Staff friendly, place clean, BUT..THE WALLS ARE PAPER THIN. if you want to get a good night's sleep, stay somewhere else. First room we were in, we heard kids crying in the room next to us sounded like there was NO walls at all. Asked to move rooms, and we were put on another floor where we were told nobody...

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Helpful?
Thank tcmerge
richard H, Manager at Chicago Marriott Schaumburg, responded to this review

To Our Valued Traveler, tcmerge, Thank you for your compliments about friendly staff and hotel cleanliness. These are very important items that we are pleased you benefitted from. Equally quiet neighbors always make for an enjoyable hotel stay. We sincerely apology for you being disturbed !!

Reviewed 10 February 2017

old hotel standard ok but not great. Alarm in nexr room went off for 2 hours in the night - not good if trying to tinme adjust - turned out no one in the room. on the last night fire alarm goes off at 2 in the morning - no roll check so if it was a fire it would...

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Helpful?
Thank Wtfv
richard H, Manager at Chicago Marriott Schaumburg, responded to this review

Dear Wtfv, Thanks for your very valuable feedback on your stay. To address your concerns, the most recent of the hotel's upgrades include redecorated function space used for meetings and social events. Just completed is the re-do of guest baths including glass shower surrounds. Next is the redecorating of our lobby area. We look forward to the opportunity to host...

Plano, Illinois
Reviewed 9 February 2017

This is not up to any MARRIOTT STANDARD. The hotel is desperate need of a full gut and renovation. Everything is following apart. There is just an old feel every where you go. The carpet in the hallways is frayed and coming up and looks so outdated. They have long hallways that just make you feel like youre in a...

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Helpful?
1Thank cants2pdancing
richard H, Manager at Chicago Marriott Schaumburg, responded to this review

Dear, cants2pdancing, Yes, renovations of all our guest room baths are complete. Many compliments are received by our guests; particularly about the glassed showers. Prior to the guest bath upgrade was redecorating of our function rooms. These rooms are popular for business meetings and group venues; include banquets. Next, our designer is now focused on redecorating our lobby. This is...

Arlington Heights, IL
Reviewed 27 January 2017

First of all, the Marriott bed is fabulous. The mattress comfortable with choice of pillows for firmness/softness. Our view was of the natural expanse, with few buildings visible to the west. The room was nice, quiet and allowed for relaxing. We stayed there after a night out on the town, dinner and a drink. We returned to the lobby bar,...

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Helpful?
Thank Karen M
richard H, Manager at Chicago Marriott Schaumburg, responded to this review

Good Day to our Guest, Karen M, What a nice stay you all had! Thanks for your testimonial on our comfy beds, nature preserve, professional and accommodating service and an all around enjoyable stay. We will pass on your compliments to our team.

New York City, New York
Reviewed 21 January 2017

I normally am a lurker but felt I needed to tell you my thoughts. At check in I observed bickering and a bit of back talk between the front desk workers. There was a manager or someone there in the middle of it. I felt it was very unprofessional. I observed one of the workers go to the back with...

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Helpful?
2Thank sams0n76
richard H, Manager at Chicago Marriott Schaumburg, responded to this review

Many thanks to samsOn76 for your report. Our Front Desk team is so often acknowledged for its accommodating, friendly and hospitable personality. As our guest, it is dismaying that a disagreement would be overheard. Please be reassured that the entire team will be 'of service' at all times. Thank you again for your feedback.

Reviewed 19 January 2017 via mobile

One weekday night for business. Easy checkin and staff very pleasant. Clean room. However little tight and bathroom tiny and in need of update. Did not bother me but could hear highway traffic from room. Workout facility needs refreshing of equipment and options. Concierge lounge small but fine. For a night or two for business its acceptable. Whole hotel needs...

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Helpful?
1Thank 123gregoryh
richard H, Manager at Chicago Marriott Schaumburg, responded to this review

Greetings to 123gregoryh, Thanks for choosing our hotel for your business trip! News of your arrival, room cleanliness and Concierge Lounge experience all being fine is very good of you to share with us. Also, we do have ongoing updates of our hotel coming for our guests to enjoy. Thanks for your supportive Review!

Eau Claire, Wisconsin
Reviewed 23 December 2016

We spent two weeks here while working in Chicago and the suburbs. We particularly enjoyed the service provided by: Amanda, Lin, Talia and Ron. When we return to the area I expect to stay at this facility again.

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Helpful?
Thank gamelville
richard H, Manager at Chicago Marriott Schaumburg, responded to this review

To our friendly traveler, gamelville, Our team greatly appreciates your kind comments on their service and hospitality. The best news is you enjoyed your stay! We hope to see you again soon. Thanks for your Review.

Reviewed 2 December 2016

I was there stayed 19 nights now Marriott will not give me the credit for the nights I stayed. I do have choice on where I stay and it will never be this place. food fair drinks very expensive a lot of smokers hanging outside.

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Helpful?
Thank Tara J
richard H, Manager at Chicago Marriott Schaumburg, responded to this review

Greetings to our traveler and valued guest, Tara J, We know from your Review that Marriott Rewards Points were not handled to your satisfaction. We regret this. If the stay was 'direct billed' to your company for their payment then the Rewards Points are not credited to the Rewards Program's Member. If this is not the case then please let...

Portland, Oregon
Reviewed 28 November 2016

Good location in Schaumburg, but it's just another road warriors' hotel. Small lounge, restaurant with very limited dinner traffic, as there are many excellent dinner spots a short ride away. Service okay, usual cordial. Small sleeping room, clean, modestly furnished. Unlikely I'll return.

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Helpful?
Thank VacaBoy
richard H, Manager at Chicago Marriott Schaumburg, responded to this review

Good Day, VacaBoy, we are pleased to read your compliments about cordial service, cleanliness, good restaurant and lounge- all around good for corporate travelers. Thanks!

Milwaukee, Wisconsin
Reviewed 23 November 2016

When I checked into the Marriott, I was greeted with a warm welcome. The assistants at the front desk recognized my Platinum standing and offered me a welcome gift. The hotel is very nice and easy to navigate. The room was inviting and comfortable, as usual. Cleanliness was everywhere. A sign that the staff are very consciences about the place...

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Helpful?
Thank Jim D
richard H, Manager at Chicago Marriott Schaumburg, responded to this review

Greetings, Jim D, Your terrific Review on our hotel is appreciated! Thanks for tapping in on the service ethic of our team. We are pleased to know how much you enjoyed your stay!

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Chicago Marriott Schaumburg

Address: 50 N Martingale Rd, Schaumburg, IL 60173-2065
Region: United States > Illinois > Schaumburg
Price Range: $153 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chicago Marriott Schaumburg 3.5*
Number of rooms: 398
Reservation Options:
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Also Known As:
Chicago Marriott Schaumburg Hotel Schaumburg
Marriott Schaumburg
Schaumburg Marriott
Hotel Style:
#16 Business Hotel in Schaumburg
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Questions & Answers

Here's what travellers have asked, with answers from Chicago Marriott Schaumburg staff and other travellers.
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Questions? Get answers from Chicago Marriott Schaumburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High Floor facing away from Highway”
 of 5 bubbles gwardbeeler, 12 Mar 2017 | Read review
“Ask for floor high up and away from front of the building, opposite highway.”
 of 5 bubbles DarnelleB, 2 Mar 2017 | Read review
“Ask for a room with no people in the neighboring rooms.”
 of 5 bubbles tcmerge, 11 Feb 2017 | Read review
“stay elsewhere”
 of 5 bubbles Wtfv, 10 Feb 2017 | Read review
“Upper floors for an expansive view.”
 of 5 bubbles I4460LLkarenm, 26 Jan 2017 | Read review
5 of 5