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Chicago Marriott Schaumburg

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Chicago Marriott Schaumburg
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459 Reviews from our TripAdvisor Community

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Showing 452: English reviews
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Baltimore, Maryland
Reviewed 4 days ago NEWvia mobile

Two stays in Two weeks at the Marriott, Schaumburg IL. Roughly 20 minutes to/from ORD. Excellent welcoming me by reception and bell staff, same with Concierge room. Concierge Breakfast is convenient, offering scrambled eggs, meats, various breads and fresh fruit. Morning hostess is wonderful! Room quiet both stays, though the east side does have noticeably higher noise from the highway...

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Helpful?
Thank Gshibb
richard H, Manager at Chicago Marriott Schaumburg, responded to this review

To Our repeat guest, Gshibb, We appreciate your flattering multiple stay critique of our hotel. Descriptors like excellent, convenient, wonderful, fresh, open and quiet are great to know. Hurry back!

Saint Augustine, Florida
Reviewed 1 week ago NEW

My girlfriend and I stayedhere and it was too expensive they charged to much for breakfast and should have been free We wont stay here again. No one helped us either and we felt that was poor on the part of management. no one came to talk to us

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Helpful?
Thank gerryboy812332
richard H, Manager at Chicago Marriott Schaumburg, responded to this review

Good Day to gerryboy812332, thank you for your feedback. We regret some attractive and available options did not get to your attention. Breakfast entrees start at $8. Also, one of the hotel's most popular options is the "Stay With Breakfast" package which includes eggs to order, fruits, house made pastries. We encourage you try us again with a direct call...

Augusta, Georgia
Reviewed 1 week ago NEW

I picked this place off expedia cuz it looked nice no contentianl breakfast and when we thought it was they made us pay like 16 bucks per person. they said if we didnt have vouchers it was not included. we should have had it included. we paid too much for some dried up eggs and one piece of waffle. they...

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Helpful?
Thank paulajmeeling
Mridula C, Front Office Manager at Chicago Marriott Schaumburg, responded to this review

Dear paulameeling, Thank you for sharing your comments about your experience at our property. We take all feedback seriously. We apologize for your experience in the restaurant and the front desk. Please do note that not all the rates offered by Expedia include breakfast. We have shared your experience with the Restaurant and Front desk team to ensure this is...

Jackson, Wyoming
Reviewed 1 week ago

I have stayed at a lot of newer properties and can't help but compare them to this one. The style is so outdated especially in the lobby. It might have been stylish in the 80's but it falls short of competitor hotels.There is too much red and gold all over. It made me feel like I was in a cheap...

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Helpful?
Thank slotmaster74
richard H, Manager at Chicago Marriott Schaumburg, responded to this review

Good Day, Slotmaster74, Our hotel has a traditional feel, known for being clean, comfortable with an accommodating staff. Recent remodeling includes re-decorating of our function rooms and guest baths. Next, we are pleased to say, is our lobby area! It surely will turn out well as have other recent upgrades. Many thanks for your Review.

Portland, Oregon
Reviewed 2 weeks ago

I worked a long day and had to be up very early again for another long work day.The fire alarm started blaring at 2 am. I called down immediately to the desk but the phone rang for a bit before someone answered to say nothing was wrong but they had to wait until the fire department arrived to shut off...

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Helpful?
Thank jimjim871
richard H, Manager at Chicago Marriott Schaumburg, responded to this review

jimjim871, Thank you for your report! We are so sorry to have the quiet enjoyment of your room disturbed by an alarm. The required steps by hotel management and the fire department were followed to resolve the immediate safety issue as rapidly as possible. The hotel wants to lend a helping hand to make it right. Please feel free to...

Champaign-Urbana, Illinois
Reviewed 2 weeks ago

Staff friendly, place clean, BUT..THE WALLS ARE PAPER THIN. if you want to get a good night's sleep, stay somewhere else. First room we were in, we heard kids crying in the room next to us sounded like there was NO walls at all. Asked to move rooms, and we were put on another floor where we were told nobody...

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Helpful?
Thank tcmerge
richard H, Manager at Chicago Marriott Schaumburg, responded to this review

To Our Valued Traveler, tcmerge, Thank you for your compliments about friendly staff and hotel cleanliness. These are very important items that we are pleased you benefitted from. Equally quiet neighbors always make for an enjoyable hotel stay. We sincerely apology for you being disturbed !!

Reviewed 2 weeks ago

old hotel standard ok but not great. Alarm in nexr room went off for 2 hours in the night - not good if trying to tinme adjust - turned out no one in the room. on the last night fire alarm goes off at 2 in the morning - no roll check so if it was a fire it would...

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Helpful?
Thank Wtfv
richard H, Manager at Chicago Marriott Schaumburg, responded to this review

Dear Wtfv, Thanks for your very valuable feedback on your stay. To address your concerns, the most recent of the hotel's upgrades include redecorated function space used for meetings and social events. Just completed is the re-do of guest baths including glass shower surrounds. Next is the redecorating of our lobby area. We look forward to the opportunity to host...

Plano, Illinois
Reviewed 2 weeks ago

This is not up to any MARRIOTT STANDARD. The hotel is desperate need of a full gut and renovation. Everything is following apart. There is just an old feel every where you go. The carpet in the hallways is frayed and coming up and looks so outdated. They have long hallways that just make you feel like youre in a...

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Helpful?
1Thank cants2pdancing
richard H, Manager at Chicago Marriott Schaumburg, responded to this review

Dear, cants2pdancing, Yes, renovations of all our guest room baths are complete. Many compliments are received by our guests; particularly about the glassed showers. Prior to the guest bath upgrade was redecorating of our function rooms. These rooms are popular for business meetings and group venues; include banquets. Next, our designer is now focused on redecorating our lobby. This is...

Arlington Heights, IL
Reviewed 4 weeks ago

First of all, the Marriott bed is fabulous. The mattress comfortable with choice of pillows for firmness/softness. Our view was of the natural expanse, with few buildings visible to the west. The room was nice, quiet and allowed for relaxing. We stayed there after a night out on the town, dinner and a drink. We returned to the lobby bar,...

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Helpful?
Thank Karen M
richard H, Manager at Chicago Marriott Schaumburg, responded to this review

Good Day to our Guest, Karen M, What a nice stay you all had! Thanks for your testimonial on our comfy beds, nature preserve, professional and accommodating service and an all around enjoyable stay. We will pass on your compliments to our team.

New York City, New York
Reviewed 21 January 2017

I normally am a lurker but felt I needed to tell you my thoughts. At check in I observed bickering and a bit of back talk between the front desk workers. There was a manager or someone there in the middle of it. I felt it was very unprofessional. I observed one of the workers go to the back with...

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Helpful?
2Thank sams0n76
richard H, Manager at Chicago Marriott Schaumburg, responded to this review

Many thanks to samsOn76 for your report. Our Front Desk team is so often acknowledged for its accommodating, friendly and hospitable personality. As our guest, it is dismaying that a disagreement would be overheard. Please be reassured that the entire team will be 'of service' at all times. Thank you again for your feedback.

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Chicago Marriott Schaumburg

Address: 50 N Martingale Road, Schaumburg, IL 60173
Region: United States > Illinois > Schaumburg
Price Range: $154 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chicago Marriott Schaumburg 3.5*
Number of rooms: 398
Reservation Options:
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Also Known As:
Chicago Marriott Schaumburg Hotel Schaumburg
Marriott Schaumburg
Schaumburg Marriott
Hotel Style:
#16 Business Hotel in Schaumburg
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Questions & Answers

Here's what travellers have asked, with answers from Chicago Marriott Schaumburg staff and other travellers.
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Questions? Get answers from Chicago Marriott Schaumburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with no people in the neighboring rooms.”
 of 5 bubbles tcmerge, 11 Feb 2017 | Read review
“stay elsewhere”
 of 5 bubbles Wtfv, 10 Feb 2017 | Read review
“Upper floors for an expansive view.”
 of 5 bubbles I4460LLkarenm, 26 Jan 2017 | Read review
“The west side of the hotel tends to be quieter.”
 of 5 bubbles gamelville, 23 Dec 2016 | Read review
“Upper level rooms have a nicer view, but the lower level rooms are slightly quieter because of the proximity to the freeway”
 of 5 bubbles 633jimd, 22 Nov 2016 | Read review
5 of 5