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Renaissance Schaumburg Convention Center Hotel

Renaissance HotelsUSD 196*
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Certificate of Excellence
GreenLeadersGold level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Renaissance Schaumburg Convention Center Hotel
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668 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance Schaumburg Convention Center Hotel
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Showing 657: English reviews
Eagan, Minnesota
Reviewed 3 August 2015

I stayed here in July for a business conference. The design of the hotel is beautiful and I was also very impressed with the speed and efficiency of the check-in and check-out processes. Where I was disappointed was with the catering. We had lunch provided for 3 days and the sandwiches were, at best, average. Dinner the one night was...

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Helpful?
Thank markabaddon
Meredith O, Manager at Renaissance Schaumburg Convention Center Hotel, responded to this review

Mark, Thanks so much for sharing your thoughts with us from your recent stay. I’m happy to read that you appreciate the unique designs and amenities of the hotel. However, I am also disappointed to hear about your catering experience. Thank you for using TripAdvisor to *taco* ‘bout it. I have shared your feedback with our culinary team, so we...

San Salvador, El Salvador
Reviewed 31 July 2015

I stayed at the Renaissance from Jul 15-20. We got a Corp rate that was attractive, but not cheap $229+taxes to attend the Tony Robbins event. I got there late after I had missed my flight and the receptionist did a good job giving me my room key relatively fast, he was courteous and offered help if needed in the...

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Helpful?
Thank Bitrix62
Meredith O, Manager at Renaissance Schaumburg Convention Center Hotel, responded to this review

Thanks for taking the time to post your thoughts here. We appreciate your business and are happy we had the opportunity to serve you during Tony Robbins UPW 2015. Christina will love to hear that she received a shout-out on TripAdvisor. Thank YOU for making her feel important! Consequently, I’m disappointed that you had such different dining experiences throughout your...

Metro Manila, Philippines
Reviewed 30 July 2015

We got a pretty good rate since we were guests at a wedding. Rooms are nice and clean and spacious. I found the pillows not the standard size, a bit smaller, but they were comfy. Justine, at front desk, was warm and welcoming when I checked in. Wish I could say the same for the other staff at the main...

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Helpful?
Thank Olivia D
Meredith O, Manager at Renaissance Schaumburg Convention Center Hotel, responded to this review

Thanks so much for the review. We completely understand your comments and really appreciate you taking a moment to share your feedback here. I would like to apologize for the miscommunication and inconvenience that you experienced. It is always our goal to provide our guests with comfy accommodations, and there is no excuse for the delay in service. I can...

New Jersey
Reviewed 29 July 2015

Was in town over the weekend with my family for a wedding that was actually held at the hotel. The hotel is beautiful and immaculate. Valet was courteous and helpful and check in was quick and friendly. Rooms are clean and functional with all the desk outlets to charge all of our gadgets. We also ate at Sam and Harry's...

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Helpful?
Thank Jack081212
Meredith O, Manager at Renaissance Schaumburg Convention Center Hotel, responded to this review

Jack, Thank you for your recent stay at our hotel, and thank you for such a kind, thorough review! We are thrilled you were able to experience the Renaissance brand’s one-of-a-kind offerings and amenities. Chef Danny and our entire staff will be excited to hear that their above-and-beyond efforts made such a positive impact on your family’s stay. Should your...

Mississauga, Canada
Reviewed 29 July 2015

My husband and I spent a2 nights at the Renaissance Schaumburg, What a beautiful hotel! Nice spacious public areas with lots of comfortable cozy seating areas which I used to access the free wifi in the lobby. Clean, spacious room - the chaise longue was a nice touch! The usual very comfortable Marriot beds and nice, clean washroom. Hairdryer was...

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Helpful?
Thank Zeehash
Meredith O, Manager at Renaissance Schaumburg Convention Center Hotel, responded to this review

We are delighted you were able to discover our hotel during your most recent trip to Schaumburg! Thank you so much for the kind review. We look forward to welcoming back both you and your husband the next time you're in The States! Meredith O., Manager, Social Media

Sherman, IL
Reviewed 28 July 2015

This is a top notch, gorgeous full service hotel. Check-in parking was confusing. When pulling up to the hotel entrance, you are entering the Valet area. If you have a lot of luggage or are unable to walk good distances, you should suck it up and pay the fee. The attendants were very gracious and helpful. Upon entering, the check-in...

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Helpful?
Thank Jackie S
Meredith O, Manager at Renaissance Schaumburg Convention Center Hotel, responded to this review

Your review is filled with positive comments and some areas we can improve on, both of which we appreciate! Thank you for taking the time to provide us with such thorough feedback. You are a “top notch” guest who deserves “top notch” service. While I enjoy your sense of humor, I have shared your review with our Director of Engineering,...

Beeche
Reviewed 27 July 2015

Just spent the weekend at the Renaissance and it was one of the nicest hotels we have stayed at in the area. The staff, especially the Manager Tamera, could not do enough to make sure our stay was perfect. The pool is one of the largest I have seen at a local hotel. Very well kept with a good hot...

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Helpful?
Thank Gene S
Meredith O, Manager at Renaissance Schaumburg Convention Center Hotel, responded to this review

My favorite reviews are the reviews that mention one of our ambassadors! Thank you so much for the thoughtful and kind comments. I have shared your positive feedback with Tamara, and it immediately put a smile on her face. It was an absolute pleasure serving you during your stay. Please visit us in Schaumburg again soon! Meredith O., Manager, Social...

Curitiba, PR
Reviewed 25 July 2015 via mobile

Excellent hotel, the only bad side was the change in the breakfast during the UPW Chicago 2015. Before the event breakfast was great and usual excellent quality level from Renaissance. During the event options were reduced and only buffet was available. I understand the change but I disagree the usual Renaissance quality shock ever change to just do the easiest...

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Helpful?
Thank dmoretto
Meredith O, Manager at Renaissance Schaumburg Convention Center Hotel, responded to this review

Thanks for sharing your feedback here, and I want to apologize for the inconvenience that was caused during your stay. In order to accommodate such a large volume of discoverers, while also maintaining our high quality food and service standard, we reduced the variety of food options available during Tony Robbins’ UPW Conference. I shared your comments with our Executive...

Reviewed 23 July 2015

I stayed here for the Tony Robbins Unleash the Power Within seminar that took place in the convention center. Everything was really high quality other than the Hotel screwing everybody on a $4 bottle of water during the event. Also, the restaurant needs work. The plating was pretty atrocious. Other than that it was extremely comfortable.

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Helpful?
Thank David M
Meredith O, Manager at Renaissance Schaumburg Convention Center Hotel, responded to this review

David, Thank you for recognizing the high quality offerings we deliver at the hotel. We are continuously looking for alternatives to keep costs fair, while maintaining our standard of fine luxury service. Your review is not a joke to us, as it provides insight into the necessary adjustments we need to consider for guest satisfaction. Thank you for the candid...

Huntington Beach, California
Reviewed 22 July 2015

I took part in the huge conference this past weekend and wanted to personally thank you for such a positive experience at your establishment. During my six day stay I encountered many employees and was continually impressed with their knowledge, warmness, and helpful attitude. Rekeyia Macon is a standout in my mind and truly made my experience at the Renaissance...

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Helpful?
Thank Linz_Freq_Traveler
Meredith O, Manager at Renaissance Schaumburg Convention Center Hotel, responded to this review

Linz, Guess what? This review just made my day. In order for our guests to have the best stay at Renaissance Schaumburg, it is imperative that our ambassadors are the best. We are grateful to have Rekeyia on our team, as she consistently puts the guest first. Plus, she can make a mean Frappuccino! I look forward to sharing your...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
For the independent traveler who values originality, the Renaissance Schaumburg Convention Center Hotel in Schaumburg, Illinois is the area's only lifestyle hotel that inspires its guests to discover something different-each time they stay. We deliver an experience that goes beyond expectations. Take your group to spaces designed for inspiration. Our expansive yet intriguing meeting facilities far exceed the standards of the most discerning planner. Explore more than 100,000 sq ft of dynamic space across 42 event rooms. Our Schaumburg hotel accommodations boast stylish design and luxurious comfort. Located in an accessible hub with a sophisticated collection of retail and culinary options such as Sam & Harry's, IKEA and Woodfield Mall, this Schaumburg, Illinois hotel serves as an indigenous ambassador for entire Chicagoland area...and a gateway for the entire Midwest. Experience refined style at the Renaissance Hotel in Schaumburg where stunning design blends seamlessly with impeccable service. ... more   less 

Additional Information about Renaissance Schaumburg Convention Center Hotel

Address: 1551 Thoreau Dr N, Schaumburg, IL 60173-4146
Region: United States > Illinois > Schaumburg
Price Range: $184 - $422 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Schaumburg Convention Center Hotel 4*
Number of rooms: 500
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Marriott, Hotels.com, Travelocity, Hotwire, Orbitz, Agoda, TripOnline SA and HotelQuickly so you can book your Renaissance Schaumburg Convention Center Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Schaumburg Hotel Schaumburg
Schaumburg Renaissance
Hotel Style:
#1 Green Hotel in Schaumburg
#2 Family Hotel in Schaumburg
#3 Business Hotel in Schaumburg
#3 Romantic Hotel in Schaumburg
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Schaumburg Convention Center Hotel staff and other travellers.
8 questions
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Questions? Get answers from Renaissance Schaumburg Convention Center Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are quiet”
BrendBobby, 12 Apr 2017 | Read review
“Higher rooms and rooms facing the expressway have a great view”
984JimM, 6 Apr 2017 | Read review
“The higher the room the better the view of city lights”
Z-Mustanggirl, 15 Feb 2017 | Read review
“Take an upper floor if you can, as noise from the lounge echoes lower in the atrium.”
davef913, 14 Feb 2017 | Read review
“Go for the concierge level rooms.”
hoteljim3, 2 Feb 2017 | Read review
5 of 5
Renaissance Hotels
USD 196* /night
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TripAdvisorUSD 195
HotelQuicklyUSD 257
Expedia.comUSD 195
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*Disclaimer
Prices are for 1 room, 2 adults
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