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Best Western Inn of St. Charles

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Traveller (1)
Room & Suite (15)
Pool & Beach (3)
Overview
  • Excellent54%
  • Very good26%
  • Average10%
  • Poor5%
  • Terrible5%
Travellers talk about
“colonial cafe”(8 reviews)
“room was clean”(23 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2 Star Hotel
All hotel details
Offers from Best Western Inn of St. Charles
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Offers from Best Western Inn of St. Charles
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (393)
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All reviewsexecutive buildingcolonial caferoom was cleaneasy accessconvenient locationsmoking roomclose to downtownkane countyoutdoor poolfridge and microwavehome away from homechicago areano elevatorbwcharlesstgeneva
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91 - 95 of 387 reviews
Reviewed 16 May 2016

Per previous reviewers' recommendations, we requested a room in the "executive building". The room was nice with new carpeting and bedding. The heater and television worked well. The breakfast was good and plentiful, but they could use a larger space. A gentleman was sitting at...More

Review collected in partnership with Best Western
Thank LoveBeaches1017
Response from Arpit P, Manager at Best Western Inn of St. CharlesResponded 18 May 2016

LoveBeaches1017, Thank you for writing about your stay with us here at the Best Western – St. Charles. We were thrilled to read that our breakfast was good and plentiful. It is always exciting to read that a guest noticed the upgrades the property just...More

Reviewed 13 May 2016 via mobile

This is a decent hotel. They are currently renovating. When we got our room it was two queen beds and I specifically asked for a king. I went back to the desk and they were able to switch us to a king room. The room...More

Thank Laurie P
Response from Arpit P, Manager at Best Western Inn of St. CharlesResponded 18 May 2016

Dear Valued Guest, Thank you for your review. Our goal as always is to provide a great stay for our guests. I was delighted to hear that we were able to accommodate your request for the king room. We do our very best to accommodate...More

Reviewed 5 May 2016

Just returned home from a stay at Best Western Inn, St Charles. Check-in was very smooth and the lady at the front desk was very nice. We did have several request and those were promptly addressed and handled very professionally. The room exceeded my expectations...very...More

Thank lawdogspipes
Response from Arpit P, Manager at Best Western Inn of St. CharlesResponded 6 May 2016

Hello Lawdogspipes, Thank you for the 5 star review and feedback on what you enjoyed about your last visit to the Best Western – St. Charles. I am delighted to hear you and Lynn had a pleasant stay, thank you very much for your positive...More

Reviewed 4 May 2016

Stayed here two times in the last two years and will likely return. Rooms are big, kept very clean daily and the breakfast ain't bad. Many shops and restaurants close by and not too far from the Metro train to downtown Chicago. Staff has always...More

Thank cigarron
Response from Arpit P, Manager at Best Western Inn of St. CharlesResponded 4 May 2016

Dear Cigarron Thank you for writing about your stay with us here at the Best Western – St. Charles. We were thrilled to read such a great compliment regarding the cleanliness and great locations of our hotel. It is always exciting to read that a...More

Reviewed 25 April 2016

Came to St. Charles, IL for a family visit and was very glad with the condition of this hotel. Nice quiet hotel in great area. Wonderful hot breakfast with lots of variety and selections. Clean rooms with very comfy beds. Good selection of TV channels...More

Review collected in partnership with Best Western
Thank T2597SVcarla
Response from Arpit P, Manager at Best Western Inn of St. CharlesResponded 30 April 2016

Dear T2597SVcarla, Wow!!! What an amazing review! Kind words such as yours mean so much to our team, and I cannot tell you how much we appreciate you taking the time to give our hotel such high praise. Your review is a highlight of what...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Outdoor pool
Details
Price range
USD 85 - USD 156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Saint Charles
#2 Romantic Hotel in Saint Charles
#3 Business Hotel in Saint Charles
#5 Family Hotel in Saint Charles
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
Details
Price range
USD 85 - USD 156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Saint Charles
#2 Romantic Hotel in Saint Charles
#3 Business Hotel in Saint Charles
#5 Family Hotel in Saint Charles
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
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Traveller (1)
Room & Suite (15)
Pool & Beach (3)
Dining (1)
Business Centre & Event Rooms (2)
Questions & Answers
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bri1080
28 March 2017|
Answer
Response from Kathleen B | Reviewed this property |
Both...? They have one building that has doors directly from outside, and another building tgat has rooms with inside hall access!
0
Votes
Victoria H
9 July 2016|
AnswerShow all 2 answers
Response from David E | Reviewed this property |
I saw pets there so possibly pet friendly
0
Votes
LoveBeaches1017
6 May 2016|
AnswerShow all 5 answers
Response from dschick | Reviewed this property |
It really depends which part of the hotel you stay in. The neighborhood is perfectly safe. It's right next to a nice family restaurant and ice cream place. But one end of the hotel is an old-school not so great motel and... More
2
Votes
Room Tips
"Request any special needs you might have."
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"Great location for doing business in St. Charles."
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"Rooms detached from main building are very quiet and ground floor located. Great for people with lots of..."
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"All the rooms have been remodeled so there all good"
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