We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
07/05/2017 08/05/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Country Inn & Suites By Carlson, St. Charles

    155 38th Ave, Saint Charles, IL 60174-5419
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE USD 10
    USD 169*
    USD 159*
    USD 169*
    USD 169*
    Traveller (18)
    Room & Suite (3)
    Pool & Beach (1)
    Hampton Inn & Suites Chicago-Saint Charles
    396 reviews
    #2 of 11 hotels in Saint Charles
     
    BEST WESTERN Inn of St. Charles
    357 reviews
    #4 of 11 hotels in Saint Charles
     
    Hilton Garden Inn St. Charles
    446 reviews
    #3 of 11 hotels in Saint Charles
     
    Quality Inn & Suites
    108 reviews
    #8 of 11 hotels in Saint Charles
     
    Overview

    • Excellent27%
    • Very good20%
    • Average15%
    • Poor18%
    • Terrible17%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Fitness centre
    2.5 Star Hotel
    All hotel details
    Hampton Inn & Suites Chicago-Saint Charles
    396 reviews
    #2 of 11 hotels in Saint Charles
     
    BEST WESTERN Inn of St. Charles
    357 reviews
    #4 of 11 hotels in Saint Charles
     
    Hilton Garden Inn St. Charles
    446 reviews
    #3 of 11 hotels in Saint Charles
     
    Quality Inn & Suites
    108 reviews
    #8 of 11 hotels in Saint Charles
     
    {"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]}}
    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view 7 other deals from USD 159
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Saint Charles hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "c3b65c22c233447aa58571a36992356b", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":235384,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[47722208],"additionalContentIds":[],"pollCount":0,"checkin":{"day":7,"month":5,"year":2017},"checkout":{"day":8,"month":5,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":159,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"c3b65c22c233447aa58571a36992356b","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":169,"lowestMetaPrice":159,"additionalPartner":false,"highestMetaPriceDisplay":169,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":169,"lowestMetaPrice":159,"highestMetaPriceDisplay":169,"hotelName":"Country Inn & Suites By Carlson, St. Charles","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImMzYjY1YzIyYzIzMzQ0N2FhNTg1NzFhMzY5OTIzNTZiIiwiQUlLIjoiNDk1ZTdjYWIzZWJiNGZlNmEwNjMxNDE0NzFjMGFiNjQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "07/05/2017", "checkOut": "08/05/2017", "lowestPrice": "USD 159", "hasDates": true, "hacComplete": true, "contentIdMappings": {"78868515":"OrbitzEWS","79420942":"CheapTicketsEWS","53920560":"TravelocityEWS","47722208":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"]}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_mismatch_message","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"template":"ibex_mismatch_message__widget","dust":{},"moduleList":["handler"]}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[]}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
    Write a Review
    Reviews (143)
    Traveller rating
    Traveller type
    Time of year
    Language

    41 - 45 of 143 reviews

    Reviewed 21 March 2016

    I have read numerous reviews and was VERY skeptical to stay at this hotel...Yes when we arrived the front of the building is torn up..(but they are in the midst of remodeling and it is expected)...The front desk receptionist was very nice and friendly....Our room...More

    1  Thank LLS222
    Response from Jeff J, Manager at Country Inn & Suites By Carlson, St. Charles

    Dear valued guest, Thank you for reviewing your recent stay with us, we appreciate you taking the time to do so. I am thrilled you enjoyed your time with us despite the renovations taking place, thank you very much for giving us a chance! We...More

    Reviewed 12 March 2016 via mobile

    This hotel has drastic problem with black mold around the bulding plus in the rooms by the window wall. It's very danger for anyone to be around 100 feet of the hotel. I had to check out from the hotel because city came out to...More

    Thank Eric S
    Response from Jeff J, Manager at Country Inn & Suites By Carlson, St. Charles

    Dear Eric, Thank you for taking the time to share your concerns about the property. The hotel is not closed, but I will be looking into the concerns you have shared with us. Thank you for staying with us, we hope you will give us...More

    Reviewed 1 March 2016

    The hotel is under construction as it transitions to a Holiday Inn Express this Summer. They are doing extensive work on the interior & exterior of the building. I was kept awake by the noise from plastic flapping in the wind. The tiles in my...More

    Review collected in partnership with Country Inns & Suites By Carlson
    Thank jeannev432
    Response from Jeff J, Manager at Country Inn & Suites By Carlson, St. Charles

    Dear Jeannev432, Thank you for your patience while staying with us through our renovations. Major changes are being made here at the property to ensure a pleasant stay for our guests. We would love to have you back in the future when things are completed....More

    Reviewed 28 February 2016

    Booked a block of rooms for a large gathering. No warning about the construction from the hotel - should have read the recent reviews. Hotel is a disaster zone right now (Feb 2016) - can't even see the front entrance. Hot tub is broken. Construction...More

    Thank B H
    Response from Jeff J, Manager at Country Inn & Suites By Carlson, St. Charles

    Dear valued guest, We are very sorry your recent stay with us was unsatisfactory. Renovations at the property are noted on all websites as well as discussed with guests prior to your arrival, I am sorry you were not made well aware of the circumstances....More

    Reviewed 27 February 2016

    Hard to tell on site that there is construction. Materials everywhere. Ants in room. Had to switch. Hot tub broken. Booked here for pool. Pool broken too. Fire alarms set off by const. Dusty hallways. No fire exits

    Review collected in partnership with Country Inns & Suites By Carlson
    Thank R9537VNstephanieh
    Hampton Inn & Suites Chicago-Saint Charles
    396 reviews
    #2 of 11 hotels in Saint Charles
     
    BEST WESTERN Inn of St. Charles
    357 reviews
    #4 of 11 hotels in Saint Charles
     
    Hilton Garden Inn St. Charles
    446 reviews
    #3 of 11 hotels in Saint Charles
     
    Quality Inn & Suites
    108 reviews
    #8 of 11 hotels in Saint Charles
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 135 - USD 192 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Business Hotel in Saint Charles
    Photos
    Traveller (18)
    Room & Suite (3)
    Pool & Beach (1)
    Hotel & Grounds (23)
    Nearby
    Nearby Hotels
    Hilton Garden Inn St. Charles
    446 reviews
    1.27 km away
     
    Hampton Inn & Suites Chicago-Saint Charles
    396 reviews
    .88 km away
     
    Courtyard Chicago St. Charles
    131 reviews
    1.15 km away
     
    Pheasant Run Resort
    791 reviews
    1.06 km away
     
    Nearby Restaurants
    Portillo's
    270 reviews
    .50 km away
    Vinothai
    89 reviews
    .38 km away
    Giordano's
    52 reviews
    .21 km away
    Spotted Fox Ale House
    74 reviews
    .54 km away
    Nearby Attractions
    Arcada Theatre
    168 reviews
    3.63 km away
    Downtown St. Charles
    64 reviews
    3.69 km away
    Prairie Landing Golf Club
    23 reviews
    3.96 km away
    Pottawatomie Park
    22 reviews
    3.75 km away
    Questions & AnswersAsk a question
    Robyn K
    Are there washers and dryers for me to wash my clothes?
    5 November 2016|
    Answer
    Response from carbobdoo | Reviewed this property |
    Sorry but I don't know if there is a washer/dryer. Maybe you can call the hotel and ask. Also ask if they are done with their construction
    0
    Votes
    Room Tips
    "stay away until the construction is completed"
    Read review
    "Don't stay here"
    Read review
    "I had room 233 which was more than decent. It had a king bed, a pull out sofa and two 37" TV's."
    Read review
    "Avoid until construction is complete"
    Read review