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Hilton Garden Inn St. Charles

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433 Reviews from our TripAdvisor Community

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Showing 428: English reviews
Minneapolis, MN, United States
Reviewed 14 September 2016

I stayed at the Hilton Garden Inn with my significant other and with extremely dissatisfied. We checked in later in the evening and what we noticed right away was the front desk agent was watching tv. The process was fast and simple. She stated about Breakfast in the morning when we asked if it was complimentary she would not answer...

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Helpful?
Thank Chelsey W
Chicago, Illinois
Reviewed 14 September 2016

Much as I hate to post anything negative, I am a frequent visitor to Hilton Garden Inns and this does not compare favorably. While I had a very nice conversation with the front desk prior to my arrival, our check-in reception was blah, lukewarm and we were ignored completely on morning checkout I had to ask all over the place...

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Thank Lisa D
Atlanta, Georgia
Reviewed 12 September 2016 via mobile

Stayed there for a couple of nights last week and was happy with my stay. The lobby and breakfast are real nice and seemed to be updated. The room in the other hand was about dated. The wallpaper in the bathroom was coming off. I will stay there again. Plenty of parking on either side of the hotel with restaurants,...

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Thank Mavrosgatos
San Tan Valley, Arizona
Reviewed 11 September 2016

After getting points credited back to me from my stay at the Hilton Garden Inn in Indianapolis, I used the points to visit my Dad in Illinois. Upon checking in, the lady at the front desk told us we could park on either side of the building for easy access to our room. That information however, was incorrect. Our room...

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Helpful?
Thank Kathryn B
Michelle W, Public Relations Manager at Hilton Garden Inn St. Charles, responded to this review

Thank you for using your HH points to stay at our property. We are sorry we did not meet your expectations. Our goal is to always provide a great experience for our guest from arrival to departure. We hope your future travels meet your expectations.

Peoria, IL, United States
Reviewed 8 September 2016

A superior Garden Inn in a desirable area. Despite our reserved room not being ready when we arrived, we were given a smaller room for a reduced rate. The staff was courteous. The location of this hotel is in the upscale town of St. Charles.

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Thank Richard R
Coral Springs, United States
Reviewed 1 September 2016

Very clean and nice accommodations, the staff is friendly and helpful . the breakfast menu has many items, they offer many types of eggs and everything is fresh. The TV in the rooms offers a lot of premium channels

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Thank John C
Michelle W, Public Relations Manager at Hilton Garden Inn St. Charles, responded to this review

Thank you for taking time to post your review. We value and appreciate your business! We can not wait to welcome you back soon.

Des plaines
Reviewed 31 August 2016

Breakfast was good but didn't care for the bacon or sausage. Variety of breakfast items was good. Bakery items as in sweetrolls was not great. Overall the Hotel room was clean and provided everything I needed.

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Thank 598lorrainek
Michelle W, Public Relations Manager at Hilton Garden Inn St. Charles, responded to this review

We appreciate you and your business. Thank you for spending time with us while enjoying your hobby. We hope to see you back soon.

Sandwich, United States
Reviewed 30 August 2016

I have stayed at this hotel at least 20 times and I know some of the staff now by name and they know me. it is always a great place for a get-away week end with my scrap book peeps. the rooms are always clean and very comfortable. I really liked the size of the tub/shower I had this past...

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Thank Glenda Lee P
Wauconda, Illinois
Reviewed 29 August 2016

This is a beautiful place and very close to where my meeting was located. I stay here whenever I am in the area. The staff do a really outstanding job to help me with any problems that I may have with restaurants, things to see in the area.

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Thank Gail L
Shorewood, Illinois
Reviewed 22 August 2016

This hotel is nice, clean, breakfast was great and service was great. I'm not a fan of the sleep number bed though. Wish they would get better beds as the sleep number really isn't very comfortable. Overall through it was great stay!!!

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Thank fbermudez1115

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
  • Breakfast Available

Additional Information about Hilton Garden Inn St. Charles

Address: 4070 E Main St, Saint Charles, IL 60174
Region: United States > Illinois > Saint Charles
Price Range: $160 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn St. Charles 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hilton Garden Inn St. Charles Hotel Saint Charles
Hilton Saint Charles
Saint Charles Hilton
Hilton Garden Inn Saint Charles
Hotel Style:
#1 Business Hotel in Saint Charles
#1 Green Hotel in Saint Charles
#4 Family Hotel in Saint Charles
#4 Romantic Hotel in Saint Charles
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn St. Charles staff and other travellers.
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Eaton Rapids, Michigan
over a year ago

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Questions? Get answers from Hilton Garden Inn St. Charles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms were clean and no issue”
 of 5 bubbles jtgrassroots, 23 Dec 2016 | Read review
“make sure the room is right before you bring up your stuff (they don't always get it right)”
 of 5 bubbles yogachix, 13 Nov 2016 | Read review
“Some of the first floor rooms have patios in the courtyard”
 of 5 bubbles fredo248, 22 Oct 2016 | Read review
“Great staff even at 2am!”
 of 5 bubbles Agk55, 12 Aug 2016 | Read review
“ask for ground floor with small garden”
 of 5 bubbles srimanone, 1 Jul 2016 | Read review
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