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Fairfield Inn & Suites Chicago St. Charles

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Fairfield Inn & Suites Chicago St. Charles
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178 Reviews from our TripAdvisor Community

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Showing 177: English reviews
Los Angeles, California
Reviewed 13 February 2016

I've had 3 Sunday-to-Thursday stays here in the past 6 weeks and they have all been excellent. The rooms are very nice, the WiFi works, printing airline boarding passes is a breeze, the continental breakfast always fills me up, and the complimentary hot chocolate is especially appreciated when coming in from a late business meeting on a chllly February evening....

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Helpful?
Thank Steve B
Scott C, Guest Relations Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Dear Steve. B, Thank you for your wonderful review. On behalf of our entire hotel staff, we are grateful that you took the time to share your experience. The location is absolutely a plus for shopping and dining. We pride ourselves on providing great service and accommodations and we are glad that you have felt our hospitality. We look forward...

Holland, Michigan
Reviewed 21 January 2016

I recently spent almost two weeks at this hotel to be with my mother in her last days. Once she passed away, we had a lot of family staying at the hotel for the funeral weekend. The Fairfield staff was so kind and accommodating for all of us! They offered the use of the breakfast room one night so we...

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1Thank Beth4178
Scott C, Guest Relations Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Dear Beth4178, Thank you for the wonderful review. We pride ourselves in making each guest experience memorable. Please accept our sincere condolences for your loss. We hope you have a future opportunity to visit The Fairfield Inn & Suites on a lighter occasion Best Regards, Scott C. , AGM

Bethlehem, Pennsylvania
Reviewed 14 January 2016

Over the past 6 Months I have traveled to the Fairfield Inn and Suites in St Charles for buisness on a monthly to bi-monthly basis. First I love the remodel the rooms are cozy and clean. The Staff is A+, they are professional, helpful, nice and meet my every needs. The following people need special recognition: Jacqui, Rob, Allison and...

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2Thank Christopher L
Scott C, Assistant General Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Dear Christopher L, Thank you for your awesome review! I'm happy to hear you're enjoying the renovated lobby and guest rooms. It was a long time coming but, we're all very excited as well. I appreciate your kudos regarding our staff, they're all very dedicated to providing the very best guest experience. We look forward to seeing you back with...

Plymouth, Wisconsin
Reviewed 7 January 2016

We gather at this hotel as a family near Christmas time. 20 of us. 11 rooms. Everyone arriving at a different time. Karen in Guest services was great and made everyone happy. We cant even do that as a family.....

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1Thank Mary A
Scott C, Guest Relations Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Dear Mary A, Thank you for taking the time and providing us with a wonderful review. I'm so pleased we were eventually able you accommodate your family Christmas stay, i know how busy the holidays can be. Thanks also for the kudos for our staff; after all, It's the staff that makes a memorable experience.

Carol Stream, Illinois
Reviewed 6 January 2016

Overall the stay was great. The room was very nice and the pool/hot tub was enjoyable. The staff was very friendly. Robert was so polite, sweet and pretty cute haha. He printed out directions and gave us suggestion of places to eat and see during our stay. I will be staying here again in the future.

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1Thank Bianca D
Scott C, Guest Relations Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Dear Bianca D, Thank you so much for the great review! I'm pleased you found our staff so helpful and accommodating during your recent visit to St. Charles. With all the restaurants and things to do in the area our staff tries to recommend great places to eat and see to enhance our guests experience. We look forward to seeing...

Dallas, Texas
Reviewed 27 December 2015

We would like to commend the housekeeper for our room # 101 who was exceptionally nice and attentive. The lady named Vero that takes care of the breakfast service and dining room is way amazing and works extremely hard at keeping up with the crowd. She keeps it very clean and stocked with fresh food. The entire staff here was...

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1Thank Tony C
Warrenville, Illinois
Reviewed 22 December 2015

I stay in a motel nearly every night some where. I am so glad I found this place. I am a Marriott Platinum member and always try to stay at a Marriott. I would highly recommend this Fairfield Inn to everyone. The room was perfect, the staff was over the top friendly and the food was super. Karen and Rob...

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1Thank 05081316
Scott C, Assistant General Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Seasons Greetings mleew2015, Thank you so very much for your glowing review. We value all reviews, however as a Platinum member, your review is just that much more special. We sincerely appreciate your loyalty. The kudos regarding the staff and service reminds us all why we chose to work in hospitality. We take great pride in not only meeting, but...

Denver, Colorado
Reviewed 18 December 2015

The rooms are clean and fresh. they are supplied with coffee, unlimited hot water, hand soap, bath soap, hair shampoo, hair conditioner, hand lotion, hair dryer and as many towels you need. Wi Fi hook up, TV and movie channels, phone for room to room or outside calls or what ever you might need from the front desk. The breakfast...

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Helpful?
Thank hhcib
Scott C, Guest Relations Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Dear HHCIB, Thank you for the wonderful review, we always strive to make your stay "home away from home". I am pleased to hear the location of the hotel fit all of your needs for food and shopping. We look forward to seeing you on your next visit to the St. Charles area.

Bowling Green, Ohio
Reviewed 7 December 2015 via mobile

Stayed here for a wedding. Good location and very friendly staff, but would not stay here again. Room and bathroom tiny, the room smelled weird, I could hear other people while in my room, mirror was ripped at the bottom and needed to be fixed or replaced. Breakfast was not as good as other hot breakfasts I've had while staying...

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Thank htessler
Scott C, Assistant General Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Dear Guest, Thank you for your review. It's great to hear you found the staff friendly and our location was well suited for you visit to St. Charles. It's disappointing however, as It sounds like you don't feel you got the value for your money. We are currently in the midst of a guest room renovation. These renovations are sure...

Ocala, Florida, United States
Reviewed 3 December 2015

Visited during thanksgiving and all was great! Looks like they are due for renovations to refresh their look but we had a great stay, clean and quiet room, good breakfast and great employees! We will return!

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Thank Marcia B
Scott C, Guest Relations Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Dear Marcia B, Thank you for the great review, Our staff does a wonderful job of taking care of of each and every guest. As you may have noticed we are currently going through renovations at our hotel. We hope your next visit to the area you will be pleased with the new decor in the rooms. We look forward...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Chicago St. Charles

Address: 2096 Bricher Rd, Saint Charles, IL 60174-3506
Region: United States > Illinois > Saint Charles
Price Range: $145 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Chicago St. Charles 2.5*
Number of rooms: 92
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Also Known As:
Fairfield Inn And Suites Chicago St. Charles
Fairfield Inn & Suites Chicago St. Charles Hotel Saint Charles
Fairfield Saint Charles
Fairfield Inn Saint Charles
Saint Charles Fairfield Inn
Hotel Style:
#3 Family Hotel in Saint Charles
#3 Romantic Hotel in Saint Charles
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Chicago St. Charles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can, book a suite.”
 of 5 bubbles wdoll, 6 Dec 2016 | Read review
“Rooms on south side are quieter.”
 of 5 bubbles dano728, 25 Nov 2016 | Read review
“King Suites - very comfortable and roomy with a separate area with a couch and stereo and 2 TV's”
 of 5 bubbles annn336, 8 Nov 2016 | Read review
“King studio suites are a bit larger and include refrigerator and more living space for relaxing.”
 of 5 bubbles 868beckys, 19 Oct 2016 | Read review
“The corner suites are roomy and beautiful!”
 of 5 bubbles 578sharih, 9 Aug 2016 | Read review
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