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Sheraton Chicago O'Hare Hotel

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698 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Chicago O'Hare Hotel
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Showing 658: English reviews
Thomaston, Connecticut
Reviewed 8 July 2014

First, I can't recommend signing up for Starwood Preferred guest program. Although I purchased my stay with points, I was upgraded to a two room King Suite. I have had very good experiences in all of my Sheraton product accommodations and enjoy the consistency of their quality across cities. My room was spotless, spacious, and fresh. The complementary service to...

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1Thank Gary K
Hong Kong, China
Reviewed 7 July 2014

We were initially unsure of our stay at the Sheraton due to some of the TripAdvisor reviews. We were however pleasantly surprised. We stayed at the hotel as we had an early flight out of O'Hare airport. The location is ideal if you are wanting to stay close to the airport, it is however a 30 minute train trip in...

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1Thank Ilds001
Stockholm, Sweden
Reviewed 4 July 2014

I stayed for a one night stopover on a business trip. I booked a King room but on check-in was told none were available so I was downgraded to a double room. The rooms were huge and very well equipped. Internet was not included and neither was breakfast. The fitness center was well equipped and the shuttle ran to the...

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Thank Caleamon
Reviewed 3 July 2014 via mobile

I stay at this hotel every month for business. The most recent few times I've arrived Narda has been the one to greet me. She remembers me every time! It feels so great to be remembered while away from home each month. Amazing people and great bar and gym!!! It's like a little vacation. I can say it's definitely the...

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Thank Charlene P
Preston, Iowa
Reviewed 1 July 2014

What a fantastic place!!!! The staff were excellent!! Polite and very helpful!! The room was awesome, clean and an easy 10plus!! Can't say enough about this hotel!! We will be back!!! The park and fly tops it all off.

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Thank Alice b
Soenderborg, Denmark
Reviewed 30 June 2014

The fitness center at this hotel is really super. Lots of equipment and very spacious. In general a super service in the bar area and also at the breakfast. Very polite and serviceminded - you feel really welcome. The room is okay, but looks a little "tired" and old. Very dark room and quite some years ago since it was...

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Thank Christian6400DK
Las Vegas, Nevada
Reviewed 24 June 2014 via mobile

The service was exceptional. The hotel is just minutes from the airport and offers a relaxing environment to recuperate after a long flight... Our room was spacious and offered a beautiful view at night. We did have to wait a whole for the shuttle ... And after a long flight it was a little irritating but overall the hotel and...

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Thank Jamie F
Paul C, General Manager at Sheraton Chicago O'Hare Hotel, responded to this review

Dear Jamie F, Thank you for taking the time to share your feedback. I truly appreciate the time you took to share your feedback. I will be sure to share with the entire team. Very best, Paul C

Paris
Reviewed 17 June 2014

I am huge on the location for hotel near the airport especially when I am constantly traveling. I was impressed with the bars and places to eat were walking distance near the hotel. Very good room services and give it a two thumbs up on the fitness room.

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2Thank Angelicia R
Paul C, General Manager at Sheraton Chicago O'Hare Hotel, responded to this review

Dear AngelicaR, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Very Best, Paul C

Chicago, Illinois
Reviewed 17 June 2014

My in-laws were visiting from Poland and I put them up in the Sheraton for a few days. I mainly dealt with a front desk person named Medea. She was very sweet and yet professional, and her ability to speak some Polish was a huge plus, since my in-laws do not speak English very well. Throughout that weekend, my in-laws...

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Thank RickCHI
Paul C, General Manager at Sheraton Chicago O'Hare Hotel, responded to this review

Dear RickCHI It was such a nice treat to read your wonderful kind words. We are so fortunate to have Medea on our team. I will be certain to thank her for making your experience special. We hope to see you soon on your next visit to Chicago! Very Best, Paul C

Charleston, South Carolina
Reviewed 16 June 2014

Our family recently spent a night at the Sheraton OHare. Nicely appointed rooms, large living room and bedroom areas, comfortable beds and quiet with no discernible airport noise. What really was impressive, was the hotel staff. We checked in quite late, and upon returning to our room, my daughter realized she had left her teddy bear in the lobby at...

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1Thank Sonja Q
Paul C, General Manager at Sheraton Chicago O'Hare Hotel, responded to this review

Dear Sonja Q and Truffy I was so thrilled to hear about this special trip for your family and Truffy. I am glad to also hear that Truffy wanted to extend his stay. Please tell Samantha we look forward to seeing her again on your next trip to Chicago! Very best, Paul C

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Chicago O'Hare Airport Hotel is in Rosemont, IL. Free shuttle service and park and fly packages are available. Stephens Convention Center, Allstate Arena and Rosemont Theatre are nearby. ... more   less 

Additional Information about Sheraton Chicago O'Hare Hotel

Address: 6501 Mannheim Rd, Rosemont, IL 60018-3627
Region: United States > Illinois > Rosemont
Price Range: $148 - $387 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Chicago O'Hare Hotel 3.5*
Number of rooms: 297
Reservation Options:
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Also Known As:
Sheraton Rosemont
Rosemont Sheraton
Hotel Style:
#5 Romantic Hotel in Rosemont
#8 Business Hotel in Rosemont
#8 Family Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Chicago O'Hare Hotel staff and other travellers.
7 questions
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Michigan
over a year ago
Chelsea, Michigan
LA PUENTE
11 months ago

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Questions? Get answers from Sheraton Chicago O'Hare Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request Club floor”
 of 5 bubbles HortenseLakewoodWA, 7 Dec 2016 | Read review
“Park next to hotel(Philips Bldg) and avoid the parking fee.”
 of 5 bubbles VineethVasudevanffx, 11 Nov 2016 | Read review
“We liked our room on 8th Floor - so quiet”
 of 5 bubbles 1947JOHNB, 25 Sep 2016 | Read review
“Expedia said it was the deal of the day! I see why?? DO YOUR RESEARCH 1st before going for a deal!”
 of 5 bubbles Garichapina, 14 Sep 2016 | Read review
“Corner rooms best because don't have window in living room opening up onto hallway”
 of 5 bubbles SusanAdventure, 18 Jul 2016 | Read review
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