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Sheraton Chicago O'Hare Hotel

Expedia.comUSD 193*
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#10 of 18 Hotels in Rosemont
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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724 Reviews from our TripAdvisor Community

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Showing 682: English reviews
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Reviewed 4 days ago NEWvia mobile

Very accommodating, the bed was very comfortable and plush. Wish they offered paper towels too. The "Club" breakfast was good also great for late night snacks or beverages. The shuttle was on time, got to the airport in 10mins

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Helpful?
Thank S n
Homer Glen, IL
HOTEL’S FAVOURITE REVIEW
Reviewed 18 February 2017 via mobile

We had a very early flight out in the morning so we decided to stay at the Sheraton. We were greeted by Brenda at the front desk. So was so very happy and friendly. She helped us out with things without us even needing to ask! Brenda is great because she knew what we were doing and she had the...

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Helpful?
Thank CherylhHomerGlen_IL
About Hotel's Favourite Review
North Tonawanda, New York
Reviewed 6 days ago NEW

I was just staying for the night as I was traveling from another state to fly out of O'Hare. I was traveling with my 4 legged children and love Sheraton as a whole as they are almost all pet friendly, but this property was above! The staff was very welcoming and pleasant to deal with--they loved my dogs. The room...

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Helpful?
Thank Sharon H
Florida
Reviewed 1 week ago via mobile

Shuttle services are super slow Took 45 minutes for shuttle to arrive Team said it was bad traffic whereas all other hotel shuttle were prompt and quick Staff not helpful Stayed overnight Wished they had better service Old design you can hear noise till late Next time I am Definitely staying somewhere else

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Helpful?
Thank jaskaur2015
Kelly P, Front Office Manager at Sheraton Chicago O'Hare Hotel, responded to this review

Dear Jaskaur2015, Thank you for taking the time in providing you feedback about your stay. I am disappointed to hear that your stay did not meet the highest of expectations. I can assure that I will share your feedback about the issues with the shuttles consistency with the appropriate team members, to ensure this can be an isolated situation. We...

San Francisco, California
Reviewed 1 week ago

I was able to get a room near corner and at upper level. It is a very spacious large suite room. The living room and bed room have a door to isolate the noise. The hotel location is very far enough from airport so I didn't hear airplane noise at night, and very near to car rental facility (although just...

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Helpful?
Thank nidm2017
Orlando, Florida
Reviewed 3 weeks ago

I stayed here recently before catching an extremely early flight from O'hare and was very pleased with the service and with the hotel itself. The front desk staff were very welcoming and professional. The lounge was empty of any attendants, and light on the food/drink options, but pleasant enough, and the suite I was upgraded to was a little outdated,...

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Helpful?
Thank ericjw
New York City, New York
Reviewed 20 April 2017

This hotel is super great. Location and proximity to O'Hare is spot on. Hotel is very nice, clean and very inviting. Staff at the from desk is superb. Brenda at the Front Desk is simply the most genuine and warm hearted person. I was "distressed" passenger and she has handled everything with utmost empathy and care. Employees like her need...

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Helpful?
Thank CDOD1970
Singapore, Singapore
Reviewed 4 April 2017

Stayed at this hotel as my flight was pretty early the next day. It is very close to the airport with the hotel providing shuttle bus. Quick check-in and i asked the receptionist what time should i leave as i was told the airport would be very messy. The lady at the desk was very pleasant checking me in quickly...

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Helpful?
Thank Angela L
Management response:

Thank you for choosing the Sheraton Chicago O'Hare as your place to relax before your travels. We are pleased you enjoyed us. We are looking forward to future reservations.

Greensboro, North Carolina
Reviewed 4 April 2017

I had business in Chicago a while ago and stayed in a downtown hotel. My return flight was an early morning one, so I wanted to stay at an airport hotel for my last night. The traffic to and from O-Hare usually is miserable, and this was just the right decision. I like Sheraton properties, and this one didn't disappoint....

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Helpful?
Thank Ralph D
Westfield, Indiana
Reviewed 3 April 2017

My boyfriend and I booked a one night stay at the this hotel for an over night business trip in Chicago. Our airplane landed around midnight, and we walked over to the hotel shuttle bus to find the shuttle bus driver asleep in the bus. We knocked on the window a few times and he woke up. Finally on our...

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Helpful?
Thank JoellyJustus

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Concierge
Official Description (provided by the hotel)
Sheraton Chicago O'Hare Airport Hotel is in Rosemont, IL. Free shuttle service and park and fly packages are available. Stephens Convention Center, Allstate Arena and Rosemont Theatre are nearby. ... more   less 

Additional Information about Sheraton Chicago O'Hare Hotel

Address: 6501 Mannheim Rd, Rosemont, IL 60018-3627
Region: United States > Illinois > Rosemont
Price Range: $174 - $438 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Chicago O'Hare Hotel 3.5*
Number of rooms: 297
Reservation Options:
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Also Known As:
Sheraton Rosemont
Rosemont Sheraton
Hotel Style:
#5 Romantic Hotel in Rosemont
#8 Family Hotel in Rosemont
#8 Business Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Chicago O'Hare Hotel staff and other travellers.
9 questions
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Anchorage, Alaska
Michigan
over a year ago
Chelsea, Michigan

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Questions? Get answers from Sheraton Chicago O'Hare Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotels like frequent guest club members. Always ask is you can get an upgrade when checking in.”
96ralphd, 3 Apr 2017 | Read review
“Want a better room? Don't use this hotel”
JoellyJustus, 2 Apr 2017 | Read review
“Stay several nights... if time allows.”
richardlO7601RH, 31 Mar 2017 | Read review
“Get a view of the runways”
Duckhunter, 21 Mar 2017 | Read review
“The front windows are wide but the beds are at the end of the room so anyone will work”
Rogelio_Cuellar, 16 Feb 2017 | Read review
5 of 5
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USD 193* /night
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Hotwire.comUSD 193
TravelocityUSD 193
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Prices are for 1 room, 2 adults
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