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Hyatt Rosemont

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#11 of 18 Hotels in Rosemont
Certificate of Excellence
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1 room 2 adults 0 children
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Hyatt Rosemont
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530 Reviews from our TripAdvisor Community

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Showing 510: English reviews
Rosemont, United States
Reviewed 25 October 2015

This hotel was older and in great need of renovation, but that was not the main issue. The room was not cleaned well, the noise form the neighboring room was incredibly loud, and the service was beyond poor. The manager of this hotel was rude and not helpful in dealing with a serious safety concern we had. I would not...

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank Kathryn H
HyattGuestRelations, Guest Relations Associate at Hyatt Rosemont, responded to this review

Hello Kathryn H! Thank you for taking the time to share your feedback! I am so sorry to hear of your disappointment with the condition of the hotel and the service you received from the staff. If you would like to discuss this further, please feel free to contact our Guest Relations team at 1-800-323-7249. I hope we can welcome...

Wedowee, Alabama
Reviewed 25 October 2015

We stayed one night at the Hyatt Rosemont on a certificate night so the price was right. We were already coming to Chicago for a few days and were staying downtown but our flight plans changed and we needed another night on arrival. We were arriving after 7 pm. The Hyatt Rosemont was close to the airport and has a...

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Thank linmikga
Mercer Island, Washington
Reviewed 24 October 2015

This was not a bad place. But it definitely did not live up to the Hyatt standards. I think of Hyatts as being fairly high end hotels. I always used to count on them to be on the fancy end of things, with those extra touches that make a stay special. I cannot pin down anything that was wrong with...

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Thank CWR01
New York City, New York
Reviewed 22 October 2015 via mobile

I enjoy coming to the Hyatt Rosemont because there is a shuttle that takes you from the airport to the hotel. There are 2 Hyatt shuttles so make sure you get on the right one. There are alot of rooms and different towers. Try to ask for a certain tower when you book. Chicago traffic is horrible but if you...

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Thank TV_Girl120
Swindon, United Kingdom
Reviewed 21 October 2015 via mobile

One night layover here, rooms are very basic with just the essentials. Bed was very comfy and room was immaculately clean - as was the bathroom. Fridge in room handy but noisy! Rooms are glazed sufficiently so you don't hear any aircraft landing nearby. Staff are all friendly & helpful. Breakfast buffet was great with usual selection of hots and...

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Thank Nick S
Santa Monica, California
Reviewed 21 October 2015

This is a very big property, nice Hyatt. I enjoy staying at Hyatt's because they are reliable. We chose this based on proximity to airport but it was fine for fun too. has a hotel shuttle lots of restaurant/bar space, good service rooms are nice and quiet staff is really helpful great meeting space

Review collected in partnership with Hyatt Hotels
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Thank Wendy M
HyattGuestRelations, Hyatt Guest Relations at Hyatt Rosemont, responded to this review

Hello Wendy M, Thank you for taking the time to provide us with your feedback. I am so happy to hear you enjoyed your stay and the staff took great care of you! We hope to welcome you back soon! Safe Travels! Karen Guest Relations Associate

Atlanta, United States
Reviewed 20 October 2015

The Hyatt continues to offer upscale services and accommodations. The beds were very comfortable, soft but not too soft. The rooms were clean and spacious. The staff was professional and courteous. This hotel is directly across from a Gambling Casino and close to shopping. I enjoyed my stay, however it would have been nice if they offered free bottled water...

Review collected in partnership with Hyatt Hotels
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Thank Joann G
Atlanta, Georgia
Reviewed 15 October 2015

I'm here multiple times a year - both as a lay over hotel for O'Hare and business meetings - and is always a great stay. The rooms a good, internet speed is fantastic, beds are nice, and the rooms have fridges (always a plus!). The staff of the hotel is so nice and friendly, really go out of their way...

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Thank ATLHistoryGeek
HyattGuestRelations, Hyatt Guest Relations at Hyatt Rosemont, responded to this review

Hello ATLHistoryGeek, Thank you for taking the time to provide us with your feedback. I am so happy to hear you enjoyed your stay and the staff takes great care of you! We hope to welcome you back soon! Safe Travels! Karen Guest Relations Associate

Charleston, West Virginia
Reviewed 14 October 2015

The rooms are nice. The beds were comfortable and the bathroom was roomy and had nice amenities. There was a refrigerator in the room but no microwave. I walked past the hotel gym and it looked nice, but I did not use it. There was quite a bit of ambient noise in the hotel. I was told later that a...

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1Thank Contrail_Queen
HyattGuestRelations, Guest Relations Associate at Hyatt Rosemont, responded to this review

Hello! Thank you for taking the time to share your feedback! I am so sorry to hear of your disappointment with the airport shuttle and the noise you experienced during your stay. If you would like to discuss this further, please feel free to contact our Guest Relations team at 1-800-323-7249. I hope we can welcome you back to a...

Reviewed 11 October 2015 via mobile

After standing and waiting for 15 minutes for the shuttle to pick us up, the driver drove by and did not stop. We were waiting at Door 1, as instructed, and were flagging him down and actually stepped into the street but he didn't stop. We called the hotel immediately and was told that we had to wait 30 minutes...

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Helpful?
1Thank Christy D
HyattGuestRelations, Guest Relations Associate at Hyatt Rosemont, responded to this review

Hello! Thank you for taking the time to share your feedback! I am so sorry to hear of your disappointment with the shuttle service to the hotel. If you would like to discuss this further, please feel free to contact our Guest Relations team at 1-800-323-7249. I hope we can welcome you back to a Hyatt Hotel soon. Safe travels,...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
Official Description (provided by the hotel)
Upscale hotel featuring five suites, full service restaurant, contemporary decor with state of the art wiring ideal for the business traveler. Easy access to downtown Chicago via public transportation and expressways. Business center services available along with a concierge desk on-site. ... more   less 

Additional Information about Hyatt Rosemont

Address: 6350 North River Road, Rosemont, IL 60018-4207
Region: United States > Illinois > Rosemont
Price Range: $148 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Rosemont 3.5*
Number of rooms: 206
Reservation Options:
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Also Known As:
Hyatt Rosemont Hotel Rosemont
Rosemont Hyatt
Hotel Style:
#3 Romantic Hotel in Rosemont
#10 Business Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Rosemont staff and other travellers.
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Questions? Get answers from Hyatt Rosemont staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are buildings around the hotel that do restrict the view. Be sure to ask the desk staff about the rooms with the best views.”
Duck1963, 2 Apr 2017 | Read review
“Suites give you more room to spread out. Traditional rooms are as expected.”
kk4travel, 5 Mar 2017 | Read review
“High floor for a quieter room”
travelcrazy58, 23 Jan 2017 | Read review
“Any room really”
PersioPucci, 18 Jan 2017 | Read review
“Avoid this hotel at any cost. There are many other good hotels nearby.”
Vikku2014, 4 Jul 2016 | Read review
5 of 5