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Crowne Plaza Chicago O'Hare

Booking.comUSD 173*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 206*
USD 173*
USD 206*
USD 173*
USD 206*
USD 173*
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1,090 Reviews from our TripAdvisor Community

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Showing 1,016: English reviews
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Reviewed yesterday NEW

I've been traveling to Chicago for about 7 years now. I always stay at the Crowne Plaza in Rosemont. It's just far enough from downtown so I'm not overwhelmed and the L is just down the road if I want to adventure downtown. Customer Service has always been phenomenal and the restaurant is incredible. There is a reason I always...

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Helpful?
Thank Meg S
Inverness, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 30 March 2017

We wanted a hotel near the airport. This was a very nice hotel. The bed was comfortable and the bathroom was lovely. The room was very clean and had most of those little extras that make the stay nicer. Good quality soap/shampoo/lotion - I love Temple Spa products. We had dinner in the restaurant and drinks in the bar. Dinner...

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Helpful?
Thank MegaDancer
About Hotel's Favourite Review
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear MegaDancer, Thank you for taking the time to post a review about your recent stay with us. I am glad to learn that everything was up to your expectations and that you had some time to relax and enjoy the food and drinks at our bar. We appreciate your business and looking forward to welcoming you back when in...

Waterford, CT.
Reviewed 2 days ago NEW

Stayed here with my K-9 partner on assignment as this hotel welcomes pets. Nice, clean and convenient hotel located to shops, and many restaurants. O'Hare Airport is within an immediate short drive. Crown Plaza offers a free shuttle to and from the airport as well. There is an on site restaurant, small fitness center, indoor pool, plenty of conference centers...

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Helpful?
Thank K9-Cop
Moss, Norway
Reviewed 5 days ago NEW

The hotel was very nice and clean - the service was all or nothing but for the most part very good. When there were women behind the service counter the service was excellent, the men behind the desk seemed more concerned with their private conversations than the customers. The location was good if you don't need to be downtown. We...

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Helpful?
Thank bchoward
Washington
Reviewed 5 days ago NEW

The airline put us up in this hotel because of a flight change. There is a convenient airport shuttle. The hotel itself was fine. There's a minifridge in the room. The gym was split into a weight room, aerobic room, and pool area. There's no complimentary breakfast, which is a bummer, but that's just how this chain runs.

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Helpful?
Thank interviewtraveler
Coldwater, Michigan
Reviewed 5 days ago NEWvia mobile

We stayed for 3 nights during a convention. The hotel is nice and directly across the street from the Rosemont convention center. We found the staff pleasant but not over the top, with exception of the restaurant staff. We rented 2 rooms for some extra family that was traveling with us .Our room was very nice, clean and fresh linens...

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Helpful?
Thank retiredjohn60
CPOHotel, Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear retiredjohn60, Your feedback is very important to us as we are always looking for the ways to improve our service. We regret the unfortunate experience and we'll work on improving so we could wow you when you come back next time. We are looking forward to welcoming you back when in the area. Sincerely,

Jacksonville, Illinois
Reviewed 6 days ago NEW

Hotel was full, but the staff was nice and VERY helpful. There was a lot of real estate on what appeared to be hot property, yet they were asking $25.00 for parking on top of the pricey room rate... already booked in for our return, but that will likely end our relationship! The manager actually tried to move us to...

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Helpful?
Thank ryrowe
CPOHotel, Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear ryrowe, Thank you for your feedback. I am glad to learn that our service and our accommodations were up to your liking. Our parking rate includes unlimited in and out privileges and as such is very competitive for the area. I regret if this wasn't explained during the check in process. We greatly appreciate your business and looking forward...

Houston
Reviewed 1 week ago

This hotel has great amenities, food and transportation from the airport. You can get a ride to the airport and then take the blue line subway to downtown Chicago. The beds are comfortable and the rooms are clean. Even thought we were close to airport, you really cannot hear the airplanes. They have an indoor pool (very nice).

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Helpful?
Thank laurahH2098HM
CPOHotel, Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear laurahH2098HM, Thank you for taking a moment to share that you had a great stay experience during your recent stay with us. I am glad to learn that everything was up to your liking. We appreciate your business and looking forward to welcoming you back when in the area. Sincerely,

Chicago, Illinois
Reviewed 1 week ago

Chose the hotel based on vicinity to the outlet mall (five minute walk across the street) and IHG rewards. Loews, which is across the street and used to be InterContinental was the same price and is a much nicer hotel but their rewards program is much more limited and thus this time I chose CrownePlaza. Pros: Vicinity to outlet mall;...

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Helpful?
Thank swedejetsetter
CPOHotel, Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear swedejetsetter, Your feedback is very important to us as we are always looking for the ways to improve our service. We regret the unfortunate error with the room assignment and will work hard on improving so we could wow you when you come back next time. Thank you for your business. We are looking forward to welcoming you back...

Reviewed 1 week ago

We booked here because it was right across the street from the Rosemont theater. We were very impressed with the staff, location, and cleanliness of the property. It is someplace we will stay again if we go to another show at the Rosemont theater. The only suggestion would be for the hotel to provide microwaves in more than just the...

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Helpful?
Thank Chente I
CPOHotel, Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear Chente I, Thank you for posting a review about your recent stay with us. I am glad to learn that you had a great stay with us. We appreciate your business and looking forward to welcoming you back soon. Sincerely,

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy the BRAND NEW, Crowne Plaza Chicago O'Hare. With newly renovated guest rooms and suites, ballrooms, meeting rooms, restaurant, and common areas, our full-service hotel delivers BRAND NEW comforts, along with attentive service and a variety of amenities. Perfect for the business and leisure traveler, all just minutes from O'Hare and steps away from the Donald Stevens Convention Center and Rosemont Theater. BRAND NEW GUEST ROOMS AND SUITES - All 503 of the hotels guest rooms have been completely re-styled and are eco-friendly. The rooms are decorated with a delightfully rich design that is classic and comfortable. All of the furniture is custom made with the best materials and crafted by the finest of experts. Dining is delectable and close at hand. Choices include dining at Chicago Fire Oven, a full service restaurant which offers specialty sandwiches, salads, pizzas and burgers, grab a bite at On the Fly, offering a variety of breakfast pastries, salads and sandwiches, or relax at our Visibility Bar, enjoying specialty pizzas with 10 beers on tap. ... more   less 

Additional Information about Crowne Plaza Chicago O'Hare

Address: 5440 N River Rd, Rosemont, IL 60018-5232
Region: United States > Illinois > Rosemont
Price Range: $169 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Chicago O'Hare 3.5*
Number of rooms: 503
Reservation Options:
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Also Known As:
Crowne Plaza Chicago o`Hare Hotel Rosemont
Crowne Plaza Rosemont
Crowne Plaza Hotel Rosemont
Hotel Style:
#2 Romantic Hotel in Rosemont
#6 Family Hotel in Rosemont
#9 Business Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Chicago O'Hare staff and other travellers.
26 questions
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Questions? Get answers from Crowne Plaza Chicago O'Hare staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It's an airport hotel, the ARE no good rooms!”
ryrowe, 22 May 2017 | Read review
“I got a room with two queen beds....very roomie”
laurahH2098HM, 19 May 2017 | Read review
“The higher the floor, the quieter the room. Choose early check in and arrive early if possible.”
chentei, 17 May 2017 | Read review
“Upper floors have nice views”
950claudep, 21 Apr 2017 | Read review
“Bring extra blankets and real pillows, you'll need them!!!”
travelsaavy18, 2 Apr 2017 | Read review
5 of 5
Booking.com
USD 173* /night
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CrownePlaza.comUSD 173
PricelineUSD 173
HotelQuicklyUSD 206
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*Disclaimer
Prices are for 1 room, 2 adults
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