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BEST WESTERN at O'Hare

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316 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN at O'Hare
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Showing 283: English reviews
Branchton, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 November 2015

We booked this hotel last minute because of a cancelled flight and were very pleased with this hotel room. The bed was so comfortable. It was only one night but we would definitely stay here again if we are in Chicago. The hotel staff were very accommodating and very nice. We didn't stay for breakfast as we had an early... More 

Review collected in partnership with Best Western

Helpful?
2 Thank Raymond W
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for taking the time to leave us this great review. We appreciate all feedback, and are thrilled to hear you enjoyed your stay. Please visit us again next time you are in Chicago! Make sure you stop by the Front Desk so we can Thank You personally for choosing to stay with us at Best Western O'Hare! More 

Worksop, United Kingdom
Level Contributor
198 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 19 November 2015

We arrived on a rainy Chicago evening on the free shuttle from O'Hare to a rather grim looking hotel with signs of construction detritus in the car park, my low cleanliness rating reflects this and not the room cleanliness. The reception area does not look welcoming but the ladies in it were friendly and efficient. This place had that tired,... More 

Helpful?
2 Thank dik-bardon
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for taking the time to leave us this review. We are pleased to hear your room was comfortable. We are in the process of renovating, and hope you will visit us again to see our hotel once the renovations are completed. I will pass your compliments along to our Front Desk Agents, they are all true assets to... More 

Rose Mont, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 November 2015

For a reasonably priced, clean, and friendly place to stay with food in walking distance this is a very good option. It is close to the airport and its easy to get around this side of town. The hotel is being remodeled currently and the work they are having done looks very nice, our room was clean, quite, and was... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Shea A
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for the great review! We are pleased to hear you enjoyed your stay. We are conveniently located within minutes of O'Hare International Airport. Thank you for choosing Best Western O'Hare! Next time you visit, please stop by the Front Desk so we can Thank You personally for staying with us! More 

United States
1 review
Reviewed 17 November 2015

Hotel was under construction, which was not mentioned on this site, it was a complete dump. The staff were nice and the room was good. The pictures posted of this hotel were false, they had to be from another property. Extremely disappointed.

Review collected in partnership with Best Western

Helpful?
Thank Angie L
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for taking the time to leave us this review. We appreciate all feedback as it helps us better train our staff and serve our guests. Please accept our apologies for your stay. We are under renovations and apologize for the inconvenience. More 

Travellers are raving about these Rosemont hotels

United States
Level Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 16 November 2015

I stayed at this Best Western hotel for one night as my connecting flight did not leave from O'Hare until the next morning. My room was appalling to say the least. There was a huge crack in the bath tile. The exhaust fan was loud. The faucet on the sink was broken. There was mold/mildew in the bathtub area. The... More 

Helpful?
Thank packandgonow
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for taking the time to leave this review. We appreciate all feedback as it helps us better train our staff and serve our guests. Please accept our apologies for your stay. We are in the process of renovating the hotel, updating our guest rooms and common areas. Again, please accept our apologies for the inconveniences you experienced during... More 

Reno, Nevada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 November 2015

I chose this location due to the Airport convenience and generally Best Western is a nice value for the money. I was not disappointed. The renovations were going on but my room was newly renovated so was like new. And I was not bothered at all by any of the wrk going on. Walking distance to many restaurants (near the... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Joni T
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for taking the time to leave us this great review. I am pleased to hear you enjoyed your stay! Thank you for choosing Best Western O'Hare! We look forward to seeing you next time you are in the area, please stop by the Front Desk so we can Thank You personally for staying with us! More 

Rochester NY
Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 13 November 2015

My cheap company put us up here during a trade show. They owners are putting some money into the property but it for now it's a depressing, run down mess. The 3rd floor where I stayed does have renovated rooms that are actually pretty good. The halls and lobby are smelly and dirty. The breakfast room is in a shuttered... More 

Helpful?
Thank rstev3
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for taking the time to leave us this review. Please accept our apologies for your unsatisfactory stay. We are under renovation, and I am pleased to hear you enjoyed the renovated guest room. Your feedback is very important to us, and I thank you again for the review. More 

Bessemer, Michigan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 November 2015

This hotel had many amenities, especially a super complimentary breakfast. The staff was very friendly and helpful. I even got a call from the front desk a few hours after I checked in to ask if everything was satisfactory. The manager, who I spoke with the morning of my departure, was very nice. I would definitely recommend this hotel.

Helpful?
2 Thank Beverly D
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Wow! Thank you for the fantastic review. I am pleased to hear you enjoyed your stay at Best Western O'Hare, and will definitely pass your compliments along to our entire staff. Please visit us again when you're in the area. More 

Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 November 2015

This was my 2nd visit to best western. Last time it was with frnds and this time with family. All is all a good hotel with comfortable beds and helpful staff. A good complimentary breakfast which usually many hotels are not providing these days. We have some complimentary coffee in room as well as reception and the coffee is good.... More 

Helpful?
2 Thank Kapilbhat
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for taking the time to leave us this great review! We appreciate all feedback as it helps us better train our staff and serve our guests. I am pleased to hear you enjoyed your stay. Thank you for your loyalty to Best Western O'Hare, we look forward to seeing you again soon! More 

Mississauga, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 November 2015

The hotel is filthy, noisy and felt very unsafe. I wouldn't return whether I was travelling alone or with family. In my husbands words "It was so gross" That pretty much sums it up. I wish I had just moved to another hotel but by then we were exhausted from travelling and ready to crash. Even then, we went to... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Carla B
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for taking the time to leave us this review. We appreciate all feedback as it helps us better train our staff and serve our guests. I sincerely apologize for the inconveniences you experienced during your stay. We are under renovation to improve our guest rooms and common areas and continually training to improve our guest experience. Again, please... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Free Breakfast
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
This Rosemont, Illinois hotel is one mile from O'Hare International Airport and the Blue Line train serving downtown Chicago 24 hours. The Best Western At O'Hare offers guests a variety of convenient dining options on site. The Pine Grove Restaurant offers the best breakfast in Rosemont along with fresh lunch items and great dinners. Shoeless Joe's Alehouse, guests enjoy an American style bar serving a wide variety of specialty beers along with an excellent menu, from appetizers to complete dinners. The hotel offers a 24 hour shuttle to O'Hare airport. ... more   less 

Additional Information about BEST WESTERN at O'Hare

Address: 10300 West Higgins Road, Rosemont, IL 60018
Region: United States > Illinois > Rosemont
Price Range: $120 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN at O'Hare 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Best Western At o`Hare Hotel Rosemont
Best Western Hotel Rosemont
Best Western Rosemont
Rosemont Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN at O'Hare staff and other travellers.
23 questions
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Questions? Get answers from BEST WESTERN at O'Hare staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overall a very nice for a great price. You feel safe.”
 of 5 bubbles michaelsN9873OM, 28 Nov 2016 | Read review
“Higher floors are quieter”
 of 5 bubbles kglade, 9 Nov 2016 | Read review
“No views what so ever, and loud ice makers.”
 of 5 bubbles marygQ3822NO, 3 Nov 2016 | Read review
“Rooms near the bar/restaurant are far from the lobby”
 of 5 bubbles flintjarvis, 21 Oct 2016 | Read review
“Call beforehand to make sure they have your reservation so you don't have a lengthy wait once you arrive.”
 of 5 bubbles C8621NNjohnw, 22 Sep 2016 | Read review
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