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Loews Chicago O'Hare Hotel

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1,541 Reviews from our TripAdvisor Community

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Showing 1,487: English reviews
Rockford, Illinois
Reviewed 3 days ago NEW

From Music (front desk employee) to rooms,restaurant and valet employee - stay was AWESOME! Bathroom was very nice and clean. Beds and linens were awesome! Restaurant was very busy but we got served in a timely manner. Definitely will be back!!

Review collected in partnership with Loews Hotels and Resorts
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Helpful?
Thank Stacey W
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Stacey, It's great to hear from you, thanks for writing us! Sounds like an awesome stay, we appreciate your feedback and look forward to welcoming you back again soon. Best, Paul Ohm General Manager

Decatur, IL
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

We recently used Loews Park, Sleep and Fly package and it couldn't have been better. From the bellman who took our luggage and gave us great instructions on parking, to the front desk staff, this hotel was top notch. We stayed overnight before and after our trip having a great experience both times. The rooms were great and the beds...

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Helpful?
Thank Jerry U
About Hotel's Favourite Review
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Jerry, Thanks for taking the time to write us about your stay. I am thrilled that you found your second experience to be just as good as your first with us. We really appreciate your feedback and look forward to welcoming you back again soon. Best, Paul Ohm General Manager

Saugatuck, Michigan
Reviewed 4 days ago NEW

We recently stayed at Loews Chicago O'Hare Hotel - pre and post an international holiday. The accommodations were absolutely lovely. Very modern rooms, nice bathrooms, comfortable beds, nice restaurant and bar at the hotel. Walking distance to fashion outlet mall for any last minute holiday clothing needs. They have undercover parking that we were able to take advantage of at...

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Helpful?
Thank KFW757
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Thanks for writing us about your post-vacation stay. Sounds like you had one comfortable and memorable stay. Thanks so much for choosing Loews and we look forward to welcoming you back again soon. Best, Paul Ohm General Manager

North Vernon, Indiana
Reviewed 5 days ago NEWvia mobile

I chose this hotel because I was in town for a family funeral and my family was staying here. The rooms were very comfortable and priced right. After long days the beds were so comfortable they put you right to sleep. The parking was a bit over priced. That staff was knowable and very helpful. Hotel restaurant had delicious food....

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Helpful?
Thank maggies07
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Maggie, Thanks for writing us! Sounds like you had a great stay. We appreciate your feedback about parking costs as we continuously try to remain competitive with pricing among the other Rosemont hotels. I will be sure to pass along your kind comments to my team, including the restaurant manager. Thanks for choosing Loews and we look forward to welcoming...

Rosemont
Reviewed 5 days ago NEW

This is an extremely clean friendly beautiful hotel and I will continue to stay here when in the area. It is close to entertainment, excellent dining experiences and O'Hare. Restaurant/bar in hotel is great also!

Review collected in partnership with Loews Hotels and Resorts
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Helpful?
Thank 621cherriw
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Thanks for writing us about your return stay! Great to hear that we continue to impress and we appreciate your loyalty. Thanks for choosing Loews and we look forward to welcoming you back again soon. Best, Paul Ohm General Manager

Iowa
Reviewed 6 days ago NEW

Totally impressed. We booked through Park Sleep Fly. We had a very nice room on our 1st night, went across the driveway to McCormick and Schmick's for happy hour. The shuttle was perfect to get to the airport early in the morning. On our return, we arrived at the airport at 10:30pm, and didn't have to wait long for the...

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Helpful?
Thank IowaBell
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Thanks so much for your glowing review! We are thrilled to hear that our Park, Stay and Fly package worked out so well for you. The Ashburn does offer some great late night bites and beers, glad to hear you found some time to enjoyed them. Thanks for choosing Loews and we look forward to welcoming you back again soon....

Rosemont
Reviewed 6 days ago NEW

Very nice hotel and good shuttle service to airport. Restaurants are open late and food is very good. can be a little pricey with drinks. Love to park the vehicle in a garage and up to 10 days included in the room rate.

Review collected in partnership with Loews Hotels and Resorts
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Helpful?
Thank E1548ZSmatthewm
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Thanks for taking the time to write us! I am glad to hear that you enjoyed your experience with our Park, Stay and Fly package! We appreciate your feedback and hope to welcome you back again soon. Best, Paul Ohm General Manager

Rosemont
Reviewed 1 week ago

Great service, clean and spacious rooms, friendly staff. The restaurant at the hotel had great food and the servers were very polite and attentive. The hotel is very close to the airport as well as many restaurants, movie theater and a shopping mall. The hotel also offers meeting rooms of various sizes and can accomodate small or large groups.

Review collected in partnership with Loews Hotels and Resorts
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Helpful?
Thank 172martinan
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Thanks for your review! We are thrilled to learn of your memorable experience. If there was anything that we could have done better to earn your fifth star, please don't hesitate to la us know what that would be. Thanks for choosing Loews and we look forward to welcoming you back again soon! Best, Paul Ohm General Manager

Carmel, CA
Reviewed 1 week ago

Bathroom venting allowed me hear EVERYTHING in bathrooms of nearby rooms. Very creepy. Parking charges in suburbs are ridiculous. Final straw was housekeeping claimed they did not find sweater I left in drawer. Apparently tipping housekeeping daily does not ensure return of personal property.

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Helpful?
Thank ALBCarmel
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Hello, and thanks for taking the time to write us about your recent experience. First, I am sorry to hear of the discrepancies you had with your stay. Our guestrooms are well insulated from sound, being an airport property so I am surprised to hear of the noises you heard. However, we can understand the frustration you experienced. We do...

Rosemont
Reviewed 1 week ago

Absolutely wonderful people at The Loews. Charlie, the bartender at the Ashburn is amazing. Not only is he an excellent bartender he is a one of a kind person. The customer service I received is better than any experience I have ever had staying at a hotel.

Review collected in partnership with Loews Hotels and Resorts
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Helpful?
Thank 378meaghanp
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Thanks so much for writing us about your amazing stay. It's so great to hear that Charlie was an excellent bartender in addition to the memorable customer service everyone provided. We appreciate your feedback and look forward to welcoming you back again soon. Best, Paul Ohm General

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Loews Chicago O'Hare is the area's first luxury hotel with its very own art gallery featuring a full-time curator and monthly art exhibitions. The works of Chicago's most intriguing artists are displayed throughout the hotel. After dinner enjoy live entertainment in our very own Montrose Theatre. Architecture buffs will enjoy a visit to the Frank Lloyd Wright Home while sports fans can attend a game at nearby Wrigley Field. We are located just minutes from O Hare International Airport and 14 miles west of downtown Chicago, making us the perfect destination for business and conference guests. ... more   less 

Additional Information about Loews Chicago O'Hare Hotel

Address: 5300 N River Road, Rosemont, IL 60018 (Formerly InterContinental Chicago O'Hare)
Region: United States > Illinois > Rosemont
Price Range: $188 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Loews Chicago O'Hare Hotel 4.5*
Number of rooms: 556
Reservation Options:
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Also Known As:
Intercontinental Chicago o`Hare Hotel Rosemont
Intercontinental Hotel Rosemont
Hotel Style:
#1 Business Hotel in Rosemont
#1 Luxury Hotel in Rosemont
#1 Romantic Hotel in Rosemont
#2 Green Hotel in Rosemont
#4 Family Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from Loews Chicago O'Hare Hotel staff and other travellers.
31 questions
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7 months ago
Henderson, NV
2 months ago
Chesterfield, Missouri

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Questions? Get answers from Loews Chicago O'Hare Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We could see the airport from our room, but were not bothered by airplane noise.”
 of 5 bubbles KFW757, 15 Feb 2017 | Read review
“Upgrade totally worth it”
 of 5 bubbles IowaBell, 13 Feb 2017 | Read review
“Free shuttle to O'Hare that runs every 20 minutes.”
 of 5 bubbles kmh1213, 6 Feb 2017 | Read review
“We had a view of the airport, without any airport noise, and a view of the Chicago outlet Mall, which is within walking distance.”
 of 5 bubbles S1151YJtimh, 29 Jan 2017 | Read review
“Rooms on higher levels facing Chicago has great views.”
 of 5 bubbles Z6111UXjamesk, 13 Jan 2017 | Read review
5 of 5