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SpringHill Suites Chicago O'Hare

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1,047 Reviews from our TripAdvisor Community

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Showing 1,027: English reviews
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Colorado Springs, Colorado
Reviewed yesterday NEW

I'm a loyal marriott rewards guy, and I find myself coming back to this Springhill location over the other airport properties because it's a great value with an incredible group of people working there! This place is always clean and consistent, and it was so nice to walk in very late at night and see the HUGE welcoming smile on...

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Helpful?
Thank jeff_c130
Orono, Canada
Reviewed yesterday NEW

Just back home from a second stay at this hotel. I have stayed at another hotel down the road, and it just cannot compare to this hotel. From the friendly and efficient check in, to the very friendly and accommodating shuttle drivers, (thanks Kimball), they go above and beyond to make your stay comfortable and enjoyable. The room is clean,...

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Helpful?
Thank Kelly P
Reviewed 2 days ago NEWvia mobile

Our experience at the Springhill Suites was exceptional. The staff are wonderful, friendly, capable and very helpful. Whatever we needed they were able to provide, and it was done with a smile and positivity. The room perfectly suited our needs with lots of space, comfortable beds and even a sofa bed that was also comfortable. The daily, included, buffet breakfast...

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Helpful?
Thank SAcker15
Wisconsin
Reviewed 4 days ago NEW

Clean room, good size, comfortable bed. They have a shuttle service to/from the airport every 1/2 hour. Though if you are not familiar with the airport, good luck finding it. Everyone was friendly & helpful.

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Helpful?
Thank dollarbay
Kevin W, Guest Relations Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear dollarbay, Thank you for taking the time to share your experience with us. We appreciate your feedback and are delighted to see that you had a great stay. We take great pride meeting your expectations. Thank you again for your time and we look forward to assisting you again the next time your travels bring you back to Chicago....

Reviewed 5 days ago NEWvia mobile

Great staff, nice, clean rooms. Pretty quite room on the side by the highway. Parking gets full pretty quick. Outback is not the best. Other than that great hotel. Close to downtown and all my meetings.

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Helpful?
Thank Shretta J
Kevin W, Guest Relations Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear Shretta, We greatly appreciate your kind words! Our team strives to create a wonderful experience for all of our guests and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon! Sincerely, Kevin W., Guest Experience Manager

Reviewed 1 week ago via mobile

Excellent hotel best Springhill I have stayed at. Close to Airport and attached restaurant (Outback) really serves me well. Hotel staff above and beyond, Very friendly and sometimes engaging conversation. Parking is tight but always found a place. Breakfast exceed expectation.

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Helpful?
Thank John N
Kevin W, Guest Relations Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear John N, Thank you so much for the wonderful review of your visit to our SpringHill Suites Chicago O'Hare. Our team works hard to help make your visit as carefree as possible. We'll pass along your feedback to our team to keep up the great work. Thank you again for your time and we look forward to assisting you...

Windham, New Hampshire
Reviewed 1 week ago

We were picked up by the free airport shuttle van. The driver was very friendly and offered useful information about the property and other points of interest (without being asked)! The check-in process was seamless and the desk staff were both friendly and informative. Breakfast the next morning was quite crowded, but the property was able to meet the demand...

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Helpful?
Thank Steve J
Kimberly N, Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear Steve J, What a wonderful review about our hotel and staff. The complimentary shuttle service is huge in our area. I am glad to see that the team was able go above the expected and share facts or events in the area while bringing you to the hotel. Our free breakfast that offers small indulgences is very popular with...

Reviewed 1 week ago via mobile

We stay at this Springhill Suites about six times a year while on business trips. We have always had excellent service from the front desk/check-in experience to the nicely decorated, clean rooms. The complementary breakfast is very good. The shuttle drivers are accommodating and always polite. It is a wonderful place to stay!

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Helpful?
Thank Stawzie
Kimberly N, Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear Stawzie, Thank you for sharing your review about our hotel. I am proud to see that we have become your home base when traveling to O'Hare. Service from housekeeping to drivers is key. Each team member is passionate on delivering a memorable experience. Thank you for recognizing their efforts. We look forward to seeing you again on your next...

Denver, Colorado
Reviewed 1 week ago via mobile

This is the second time I've stayed at this property on company business. The staff is vey friendly and efficient. The property offers a complimentary breakfast and has an Outback Steakhouse attached to it. They offer a complimentary airport shuttle to and from the hotel. They even offer a complimentary shuttle to the nearby grocery store and train line to...

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Helpful?
Thank Caleb K
Kevin W, Guest Relations Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear Caleb K, Thank you so much for the wonderful feedback of our SpringHill Suites Chicago O'Hare. We're so happy to hear that you enjoyed your visit to our hotel. Our team works hard to make each guest's visit as comfortable as possible. We look forward to seeing you again the next time your travels bring you back to Chicago....

DENVER
Reviewed 1 week ago via mobile

We had a terrible experience with United Airlines got stranded in Chicago Booked a stay at SpringHill Suites Chicago Ohare and it turned our frowns upside down. Alina checked us in. Directed us to find some food and was a difference maker at 1100pm with no luggage. Thanks Alina we appreciated it.

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Helpful?
Thank johnpmclucas
Kevin W, Guest Relations Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear johnmclucas, Thank you so much for the wonderful feedback of your visit to our SpringHill Suites Chicago O'Hare. Even with it being unexpected, we're glad to hear that you enjoyed your visit. Alina is an awesome team member and we are lucky to have her. We will happily share your feedback with her and the rest of our team...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Make the right choice, make the smart choice! We offer a hot breakfast, length of stay parking, and high speed internet all complimentary. Traveling to O'Hare; use our convenient 24 hour O'Hare Airport shuttle service. It leaves the hotel at :15 and :45 past every hour (please call for pick-up 11pm-6am). Once at airport, make your way to the bus/shuttle center. We pick- up at door #2 (2 times per hour). Located minutes from the Donald E. Stephens Convention Center, Allstate Arena, Rosemont Theater and NEW Rivers Casino. Conveniently close to the CTA 'Blue Line'. Take the train downtown to see the Magnificent Mile, Chicago Museums, McCormick Place or many other attractions. Sports enthusiasts will enjoy easy access to Chicago Cubs, White Sox, Chicago Bears and Blackhawk games. Our all suite-property includes spacious rooms which all have a fridge and microwave. Find time to use our Indoor swimming pool and 24 hour fitness center. With over 6,000 sq ft of flexible meeting space, we can help plan your next event. ... more   less 

Additional Information about SpringHill Suites Chicago O'Hare

Address: 8101 W Higgins Rd, Rosemont, IL 60631-2916
Region: United States > Illinois > Rosemont
Price Range: $167 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Chicago O'Hare 3*
Number of rooms: 245
Reservation Options:
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Also Known As:
Springhill Suites Chicago o`Hare Hotel Rosemont
Chicago Springhill Suites
Hotel Style:
#3 Business Hotel in Rosemont
#5 Family Hotel in Rosemont
#8 Romantic Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Chicago O'Hare staff and other travellers.
12 questions
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Questions? Get answers from SpringHill Suites Chicago O'Hare staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 10th floor requires a second elevator ride, but the area is exceptionally quiet and secluded - LOVE IT!”
jeff_c130, 26 Apr 2017 | Read review
“request room on opposite side of train/highway”
  • basic but fine
  • comfortable bed
  • living area
  • one large room. no divider or door from living area
  • hotel info
  • nice and contemporary
  • kitchenette area
  • Sink outside bathroom
Lem1, 12 Apr 2017 | Read review
“We like the higher floors that are on a corner, the view is a amazing!”
krueger2677, 12 Apr 2017 | Read review
“Quiet Floors”
christopherdE9156XX, 30 Mar 2017 | Read review
“if noise bothers you, take a room on the north side of the hotel away from highway and train”
811bernardf, 30 Mar 2017 | Read review
5 of 5