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The Westin O'Hare

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1,104 Reviews from our TripAdvisor Community

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Showing 1,070: English reviews
Stockholm, Sweden
Reviewed 2 days ago NEWvia mobile

Situated very close to O'Hare and that is probably the only reason to stay in this hotel. The decor and the room felt like coming back to the 70s. Nothing wrong perhaps with that but it just not feel fresh. Ok standard in the room, clean, restaurant ok but we really got disturbed from the next door hotelbar. The small...

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Helpful?
Thank Markus H
Reviewed 1 week ago NEWvia mobile

This hotel feels like new, has comfortable beds and good food in the restaurant. I use it often for in and out meetings with Chicago clients and partners. Pricing is good. The gym cardio equipment should be upgraded and the stools in the bar/pub are very uncomfortable. Some good restaurants can be found nearby, including Gene and Georgetti's. It's a...

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Helpful?
Thank Tom D
Nadine L, Westin Experience Specialist at The Westin O'Hare, responded to this review

Thank you for taking the time to post your review about your stay with us. I have already shared your feedback with our management team regarding the barstools and our cardio equipment as we are always looking for ways to exceed out guest's expectations. Furthermore, I'm delighted you found our beds to be quite comfortable. Our signature Heavenly Beds are...

Mount Pleasant, Iowa
Reviewed 2 weeks ago via mobile

My family of four stayed here the night before we flew to Mexico. The room was clean, the towels were very soft, and the beds were comfortable. The parking lot is very large to accommodate the large hotel. Yes, as other have stated, the hotel is older, but it has been remodeled several times and is better than most. The...

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Helpful?
Thank Todd D
Nadine L, Westin Experience Specialist at The Westin O'Hare, responded to this review

Thank you for posting your review about your stay with us! We strive to ensure that every guest has a true Westin experience and I'm glad we were able to deliver. I'm delighted to hear that your stay was an exceptional one and that you had a chance to try our Benchmark restaurant as well. Although there are several choices...

Silver Spring, Maryland
Reviewed 2 weeks ago via mobile

I had a good sleep. Sometimes hotel beds aren't very comfortable but this one was. The place is clean and well maintained. There is a free shuttle to and from ohare airport which is very convenient. I would stay here again.

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Helpful?
Thank SCDG1983
Nadine L, Westin Experience Specialist at The Westin O'Hare, responded to this review

Thank you for taking the time to post your review about your stay with us. Our signature Heavenly Beds are definitely a favorite among all of our guests. I've actually purchased one myself and it was definitely a great investment. I appreciate your 5 star rating and look forward to your next visit with us! Be Well, Nadine Larroza

Minneapolis, Minnesota
Reviewed 3 weeks ago

Needed a hotel near ORD for convenience and a good night sleep. This fit the bill and we will definitely return! Every single staff person was exceptional - from airport shuttle, front desk, restaurant, cook, shop, room service -- ALL were exemplary. The shuttle looked like it needed a LOT of TLC and if I could direct management to consider...

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Helpful?
Thank Junglejody
Nadine L, Westin Experience Specialist at The Westin O'Hare, responded to this review

Thank you for posting your review about your stay with us at the Westin O'Hare. I do apologized about our shuttle. Our official shuttles are currently under maintenance so what you encountered was temporary. Aside from that, I am delighted that your stay went well! During you next visit with us, please feel free to contact me at mary.larroza@westin.com so...

Cleveland, Ohio
Reviewed 3 weeks ago

My daughter and I stayed here for a dance competition that was on location. The rooms were clean, the staff was very helpful, and overall our stay was pleasant. They even offered a late checkout (1-3pm) for guests staying as part of the event. The heavenly beds and towels were everything I remember, given it's been a time since I...

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Helpful?
Thank Leanne W
Nadine L, Westin Experience Specialist at The Westin O'Hare, responded to this review

Hello and thank you for taking the time to post your review about your stay with us. I'm delighted to hear that your stay was an exceptional one! I was fortunate enough to see some of the performances and I must say, everyone was very talented and looked amazing in their costumes! It definitely brought me back to my dancing...

Pompano Beach, Florida
Reviewed 4 weeks ago

Whenever I fly in and out of O'Hare this is where I stay. Large rooms comfy beds. There is a Starbucks and the Barista's are great. Front desk to restaurant staff are wonderful. Best hamburger ever and I don't think it's because I was eating at an " all inclusive " for the week prior. It was the best!

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Helpful?
Thank Desi818
Nadine L, Westin Experience Specialist at The Westin O'Hare, responded to this review

Thank you very much for posting your amazing review about your stay with us! The Benchmark's burgers are a huge hit with all of our guests as well as several other dishes. I'm delighted to know our staff's exceptional service, our heavenly beds, and our delicious menu options make us your number one choice when you visit. We will look...

Sycamore, Illinois
Reviewed 4 weeks ago

I cannot say enough good things about Maria at the front desk. She goes above and beyond the call of duty. Reliable, super helpful and an awesome attitude. There's plenty of hotels in the area, but Maria makes this one stand out. Thank you for your help and doing a wonderful job!

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Helpful?
Thank critt222
Nadine L, Westin Experience Specialist at The Westin O'Hare, responded to this review

I'm delighted to hear that you had a great stay and that Maria made it one to remember. She is definitely a huge asset to our team and we are definitely lucky to have her. I'll be sure to let her know of your high praises. Thank you for taking the time to post your feedback and your excellent rating....

Detroit
Reviewed 16 January 2017

The hotel had large spacious rooms, that in general were very clean upon arrival. Housekeeping on the second day of the stay was poor. Upgrades/maintenance was also needed, curtain rod broken in my room and bathroom design was really poor, door swung wrong way and was awkward maneuvering around. The room had good lighting with plugs near the mirror (important...

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Helpful?
Thank JollyTravelerDetroit
Nadine L, Westin Experience Manager at The Westin O'Hare, responded to this review

Thank you for posting your review about your stay with us here at the Westin O'Hare. I would like to apologize for the inconveniences you experienced during your visit. Please contact me at mary.larroza@westin.com so that I may obtain additional details so that I can inform our housekeeping and engineering team to ensure we avoid these issues for the future....

Surabaya
Reviewed 15 January 2017 via mobile

I just stayed for some hours at Westin O'hare. After my flight from LA and need to leave on the next morning. Since the hotel is very close to the airport, please use hotel shuttle that is available every 15 minutes. I took a taxi and the taxi drivers seems not happy with me, since it is short disctance, so...

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Helpful?
Thank Indrahandoyo
Nadine L, Westin Experience Specialist at The Westin O'Hare, responded to this review

Thank you for taking the time to post your feedback about your stay at the Westin O'Hare. I'm delighted to here that your stay was an exceptional one! Taxi drivers around O'Hare can be quite rude when it comes to driving short distances and I do regret that you had to go through that experience. However, I'm glad that our...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The newly renovated Westin O'Hare is just minutes from O'Hare International Airport and provides an O'Hare Airport Shuttle service that departs from the hotel. Our renovation features refreshed guest rooms, lobby, a full-service Starbucks, fitness center, brand new restaurant concept Benchmark Gastropub, and additional meeting space. Additionally, we are within minutes of MB Financial Park,the Fashion Outlets of Chicago, Donald E. Stephens Convention Center, Rosemont Theater and Rivers Casino. Walking distance to the Blue Line "EL" train providing service to downtown Chicago. ... more   less 

Additional Information about The Westin O'Hare

Address: 6100 North River Road, Rosemont, IL 60018
Region: United States > Illinois > Rosemont
Price Range: $171 - $349 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin O'Hare 4*
Number of rooms: 525
Reservation Options:
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Also Known As:
The Westin o`Hare Hotel Rosemont
Westin Hotel Rosemont
Westin Hotel o Hare
Westin Rosemont
Rosemont Westin
Hotel Style:
#1 Family Hotel in Rosemont
#2 Business Hotel in Rosemont
#2 Luxury Hotel in Rosemont
#6 Romantic Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from The Westin O'Hare staff and other travellers.
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Questions? Get answers from The Westin O'Hare staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We always request a quiet room, away from elevators. Very quiet hotel.”
 of 5 bubbles Junglejody, 30 Jan 2017 | Read review
“May be quieter on NW side.”
 of 5 bubbles U9764WFjohna, 10 Jan 2017 | Read review
“The 11th floor facing the Rosemont Water Tower was quiet and beautiful.”
 of 5 bubbles LindseyK8, 4 Jan 2017 | Read review
“Ask for a high floor with a view”
 of 5 bubbles , 29 Dec 2016 | Read review
“Sign up for spg, get a room on the spg floor.”
 of 5 bubbles traveladventuresusa, 23 Nov 2016 | Read review
5 of 5