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Comfort Inn Rockford

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110 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn Rockford
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Showing 110: English reviews
Sawyer, Michigan
Level Contributor
130 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 4 June 2015

We have stayed at Comfort Inns, and Comfort Suites many many times. It's often our go to hotel chain when we don't know the area. This Comfort Inn was definitely below standard. The hotel...and our room... needed a good vacuuming, the carpets were decidedly worn, the towels were what I would expect at a Motel 6 or Red Roof, our... More 

Helpful?
Thank Seasoned L
Marcus L, General Manager at Comfort Inn Rockford, responded to this review

Thank you so much for taking the time to give our hotel a review, and I am so sorry the experience was not up to your standards. I assure you that we as a team will have those issues resolved soon and you might think about giving us another try. You may contact me at the hotel if you want... More 

Mandeville, Louisiana
Level Contributor
7 reviews
4 hotel reviews
Reviewed 19 May 2015

The staff was great. Otherwise we would have gone to a diff end hotel. We have stayed at this hotel many times over the years. It is the same building that needs a total renovation. At the very least a good scrubbing. Hostess did food preparation as well as all of their duties. And the hotel was full ... They... More 

Helpful?
Thank Joycelyn L
Leanne F, General Manager at Comfort Inn Rockford, responded to this review

Thank you for your review. We were in the process of getting our internet upgraded which is why we had our Front Desk Agents use the lobby computer. I am sorry if this was an inconvenience for you or anyone in your party. We have since resolved the issue and upgraded our internet. I am sorry we did not meet... More 

Midland, Michigan
Level Contributor
231 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
Reviewed 30 April 2015

Made reservation on line without reading reviews due to time constraints. On that reservation for a king room I left the comment "Hold room for late arrival after 11pm" Arrive at about 11:15, at check in I was greeted(?) by a woman wearing what looked like a maids outfit. "Are you tired" Yes. After providing her with my ID and... More 

Helpful?
1 Thank michigander311
Leanne F, General Manager at Comfort Inn Rockford, responded to this review

Dear michigander311, I am very sorry about your stay. It is always our goal to meet the expectations of our guests and meet our personal expectations. In this case we feel short. I would like to do everything possible to sort this out and rectify the situation. Please contact me directly at 815-398-7061 so we can discuss this further. -Leanne More 

Travellers are raving about these Rockford hotels

Evergreen Park, Illinois
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 April 2015

My husband and I stay at this hotel every 5 weeks for one or two days. The hotel is located just off the expressway, that's about all I can say about this hotel that is good. We are Diamond Elite members of this hotel chain. We travel once a month on business and typically pick Choice Hotels for the points.... More 

Helpful?
Thank Agnes2929
Leanne F, General Manager at Comfort Inn Rockford, responded to this review

Dear Agnes2929, I apologize we were unable to meet your expectations during your stay. We do inspect every room before guests check in to ensure quality control and have since taken a very proactive measure to the seriousness of the issues you listed. If you would like to further discuss you recent stays please feel free to reach out to... More 

Bloomington, Minnesota
Level Contributor
145 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 26 March 2015

This was an older Comfort Inn. Well maintained and very friendly staff. The only problem was that they had not cleared the sidewalks after the snow. Nice hot breakfast was a bonus. Room was clean and comfortable.

Helpful?
Thank mwsmithmn
Leanne F, General Manager at Comfort Inn Rockford, responded to this review

Dear mwsmithmn, Thank you for your review and I am glad you enjoyed your stay. We do our best to keep up shoveling the sidewalks and parking lot during the winter season and sometimes find it hard to keep up during heavy snowfalls. We hope to see you again if you come back to the Rockford area! -Leanne More 

Rockford, Illinois
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 March 2015

(Stay 02/28/15) Every year we stay at the Comfort Inn for the Parrot Head Club Benefit that is located at the Restaurant next door. I went to check out of the hotel no record of my name or my credit that was given to Maggy (front desk) during check in. As I was waiting for Maggy to wait on other... More 

Helpful?
Thank beautiful3529
Leanne F, General Manager at Comfort Inn Rockford, responded to this review

Dear beautiful3529, I apologize for the issues you experienced during your stay at the Comfort Inn. I am unaware of the incident you are referring to where management hung up on a staff member. While I am not always at the hotel 24/7, I do try to make myself available for emergencies. I do not have access to the computer... More 

IL
Level Contributor
67 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 26 February 2015 via mobile

I am a Choice Hotel member and on this trip I decided to stay at this Comfort Inn. It is obviously an older property. I was warmly greeted by the two front desk staffers. One was the manager, if I recall. They treated me very well and upgraded me to a suite, thanks to my "gold" status. I love the... More 

Helpful?
Thank IlLibby123
Leanne F, General Manager at Comfort Inn Rockford, responded to this review

Dear IlLibby123, Thank you for sharing your experience about your past stay. I will pass along your comments to our staff. I am happy we were able to meet your expectations and would love to set you up with another reservation if you choose to come back to the Rockford area. - Leanne More 

New Haven, Missouri
Level Contributor
159 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 17 February 2015

I have stayed at this hotel numerous times over the last 20 years as I travel in the area for business. The staff has always been friendly and the breakfast up to par. The hotel is also close to a residential area so you can get in a good morning workout. Of course, the hotel has been around for a... More 

Helpful?
Thank Tim O
Leanne F, General Manager at Comfort Inn Rockford, responded to this review

Thank you for giving us your feedback. I am thrilled we have been able to meet your expectations throughout your stays. We are happy to have your repeat business and will continue to do everything we can so every stay you continue to have with us is just as enjoyable. -Leanne More 

McCausland, IA
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 16 February 2015

We were looking for an inexpensive, but clean, place to stay the night before flying out of the Rockford Airport. We knew we'd be getting in around 7:00 p.m. and leaving by 6:00 a.m. so didn't want to spend a fortune on a hotel room. There were plenty of places to choose from, but we chose Comfort Inn as they... More 

Helpful?
Thank qcgal
Leanne F, General Manager at Comfort Inn Rockford, responded to this review

Thank you for the great feedback. I am glad we were able to recommend a good restaurant for you to enjoy in the area and that you were able to partake in our breakfast. I will share your positive comments with our staff. -Leanne More 

Charles City, Iowa
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 February 2015 via mobile

the rooms are very clean and the bed are very good to sleep in they had different pillows from very soft to hard the staff at the hotel was very helpful at check in and the breakfast was very good it was very nice hotel to stay at it was close too the restaurant we had are banquet at

Helpful?
Thank George L
Leanne F, General Manager at Comfort Inn Rockford, responded to this review

Dear George L, Thank you for giving us a great review. I am very glad you had such a wonderful stay and our hotel was able to meet your needs. If you ever come back to the Rockford area we would be delighted to accommodate you again. - Leanne More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Comfort Inn Rockford

Address: 7392 Argus Dr., Rockford, IL 61107-5283
Region: United States > Illinois > Rockford
Price Range: $73 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Rockford 2.5*
Number of rooms: 64
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Also Known As:
Comfort Hotel Rockford
Rockford Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Rockford staff and other travellers.
1 question
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Winona, Minnesota
8 months ago

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Questions? Get answers from Comfort Inn Rockford staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Should be good, they are getting new AC”
 of 5 bubbles P1180RMfrankb, 6 Jul 2016 | Read review
“tried to get on wifi but wasn't successful at getting on.”
 of 5 bubbles PatriciaW273, 6 Jan 2016 | Read review
“Spend a little extra and stay someplace else.”
 of 5 bubbles BrianV26, 30 Sep 2015 | Read review
“don't stay here!”
 of 5 bubbles eriko737, 14 Sep 2015 | Read review
“room on top floor to avoid hearing someone above you pitter-pattering (thudding actually) during the hours when most folks sleep”
 of 5 bubbles mnfarmkid, 29 Aug 2015 | Read review
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