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Extended Stay America - Rockford - I-90

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Extended Stay America - Rockford - I-90
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80 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Rockford - I-90
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Showing 79: English reviews
Houston, Texas
Reviewed 1 June 2015

We stayed here twice in two weeks. The hotel is very clean and provides a quick breakfast to go. I paid less than $50 for the hotel and we got a great deal. I would recommend to anyone. The hotel is also close to great places to eat, stores and night life.

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Thank Valerie J
Reviewed 21 April 2015

This hotel is in an excellent location. The rooms are clean, have free WiFi, and a kitchen (dishes included). The kitchen helped save my significant other and I a lot of money from not having to go out to eat. There is a free continental breakfast as well. Staff is very friendly and helpful. There are also on-site laundry facilities.

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2Thank Kerry W
Algonquin, Illinois
Reviewed 13 March 2015

The best part about this hotel is the management and staff. Jennifer, the manager, and Randi, the assistant manager, are spectacular. They are both outstanding, and have gone above and beyond to make sure that my stay was a great experience. The desk personnel-Amber, Dan, Chelsea, Amy, Nicole, Stephanie and Tammy (I have had dealings with each one as my...

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1Thank G S
Lima, Peru
Reviewed 10 March 2015

The personnel were great. Chelsea, Dan, Jennifer, and Hernan were all very helpful and accommodating to all our requests. They are the jewels in this hotel. When we arrived, and were struggling with the cart near our room, Hernan came over and helped us bring the cart into our room. But the facility is lacking. It is obvious that they...

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2Thank SusanDP
Reviewed 4 March 2015 via mobile

This a nice place to stay for an extended stay with a kitchenette. This is a great place to be when visiting family in the area. Have used this hotel before and will continue to do so in future visits. Desk personnel are very friendly and helpful.

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1Thank Dkcm48
Manager_11525, General Manager at Extended Stay America - Rockford - I-90, responded to this review

Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with our hotel, and thank you for the comments on my staff. I will be sure to share this with them. The staff and I again thank you for posting your review. We look forward to welcoming you...

Bolingbrook, Illinois
Reviewed 25 February 2015

Very friendly front desk staff. Explained all the amenities at check in that hotel had to offer and where they could be found. Not being tech savvy on how to connect my WIFI to my phone. The front desk clerk walked me through the process. The room was perfect and very clean. Didn't have to go down to an ice...

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1Thank Susan W
Manager_11525, Manager at Extended Stay America - Rockford - I-90, responded to this review

Hi Susan, I appreciate you taking the time to write such a wonderful review! I truly appreciate your comments regarding our hotel and staff, and will personally be sharing those comments with them! I am glad we were able to meet all of your needs and exceeded your expectations. Thank you again for sharing your experience with us. We would...

Rockford, Illinois
Reviewed 13 November 2014

Classic example of you get what you pay for. Really nothing to complain about except the water temp in the shower would vary a good bit while running. Staff was very nice and the room was clean, no smells.

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1Thank Carl H
Manager_11525, General Manager at Extended Stay America - Rockford - I-90, responded to this review

Thank you so much for posting a review of our hotel. We appreciate you letting us know that the water temperature wasn't to your satisfaction. We are sorry for this issue, but are happy to read that we provided you with clean accommodations and great guest service. Once more, thank you for posting your review. We look forward to having...

Wisconsin
Reviewed 26 October 2014

Very friendly & efficient front desk who had to deliver shower curtain since none in room. Would not stay again, the beds are horribly uncomfortable with lightweight blankets & bedspread. Definitely geared towards extended stays, FYI... no room service on stays under 8 days.

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1Thank tartwithcart
Manager_11525, General Manager at Extended Stay America - Rockford - I-90, responded to this review

Thank you so much for posting a review of our hotel. We appreciate you letting us know that the bed did not meet your satisfaction. We are sorry for this issue, but are happy to read that we provided you with efficient customer service. Once more, thank you for posting your review. We look forward to having you visit with...

Midwest
Reviewed 25 September 2014

I 'won' this hotel on Hotwire, where is was advertised as pet friendly. Sure, they allow pets, but charge you $25/night to bring Fido in...which they also tax, so it ended up being $28.50. That to me seems more like pet extortion than pet friendly, considering it ended up being nearly half the price I paid for the room itself....

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1Thank irishred77
Manager_11525, General Manager at Extended Stay America - Rockford - I-90, responded to this review

I appreciate you bringing your experience to our attention. Please accept our most sincere apologies for the inconvenience with not having the bed type you reserved online. I also want to apologize for not having a coffee maker in your room. As part of our FRESH initiative, we do supply kitchen supplies upon request. To uphold our company's high standards,...

Los Angeles
Reviewed 2 September 2014

We have tried quite a few motels within blocks of this one, and this one was quite average. This would probably be more dessirable if you were staying several days and could take advantage of the refrigerator and kitchen feaures. The room was fine, but it felt like being in an apartment building with no real lobby. When you factor...

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1Thank murfplace1
Manager_11525, General Manager at Extended Stay America - Rockford - I-90, responded to this review

Thank you for taking the time to write a review of your stay. We are disappointed to hear that you were unaware of our grab-and-go breakfast; however, we are glad that you had a comfortable stay with us. We offer a quick breakfast each morning for our guests that do not have time to cook in their fully equipped kitchens....

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Rockford - I-90

Address: 653 Clark Rd, Rockford, IL 61107-5815 (Formerly Extended Stay America - Rockford - East)
Region: United States > Illinois > Rockford
Price Range: $89 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Rockford - I-90 2.5*
Number of rooms: 1
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Also Known As:
Extended Stay Rockford
Rockford Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Rockford - I-90 staff and other travellers.
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Seymour,IA
over a year ago

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Questions? Get answers from Extended Stay America - Rockford - I-90 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“easy on and off to the interstate”
 of 5 bubbles 389randallk, 30 Jan 2016 | Read review
“if you are just staying to have a place to sleep for the night - i would recommend..”
 of 5 bubbles MPR52994, 25 Jan 2016 | Read review
“Your basic hotel. Would be OK if you were staying for a week or so.”
 of 5 bubbles 321ralphd, 30 Oct 2015 | Read review
“Get a top floor room, may be quieter?”
 of 5 bubbles MiikeT, 6 Aug 2015 | Read review
“The best room in the hotel is the king suite on the third floor.”
 of 5 bubbles 663gs, 13 Mar 2015 | Read review
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