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Hilton Garden Inn Rockford

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Hilton Garden Inn Rockford
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488 Reviews from our TripAdvisor Community

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Showing 485: English reviews
Medford Lakes, United States
Reviewed 17 August 2016

The room was perfect, the staff is excellent! Brenda and Mary will make you feel at home when you have breakfast. I arrived late on this stay and it was no issue checking in at the desk (even a smile). If you have time for a cocktail Lou will take good care of you and the nice lobby bar.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Ken R
Tara P, Manager at Hilton Garden Inn Rockford, responded to this review

We are so glad to hear you were pleased with your stay here at the Rockford Hilton Garden Inn. Thank you for your comments regarding your recent stay with us. We appreciate your business and the feedback you provided. Our goal is your 100% satisfaction and I'm glad we have meet and exceeded your goals of an overall experience. I...

Evanston, Illinois
Reviewed 16 August 2016

All I can say we stayed at HILTON GARDEN INN AT ROCKFORD ILL twice and had a wonderful experience. I wish that all other big companies trained there employees the way Hilton Garden Inn has there employees (VERY PROFESSIONAL COURTEOUS AND WILLING TO HELP EXTRA ABOVE AND BEYOND).

Review collected in partnership with Hilton Garden Inn
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Thank 234saleem
Lauren L, GSR at Hilton Garden Inn Rockford, responded to this review

We are so glad to hear you were pleased with your stay here at the Rockford Hilton Garden Inn. Thank you for your comments regarding your recent stay with us. We appreciate your business and the feedback you provided. Our goal is your 100% satisfaction and I'm glad we have meet and exceeded your goals of an overall experience. I...

Dubuque
Reviewed 15 August 2016

Very clean. Attentive staff. Little waterpark for kids is a bonus. Great rate. Close to many Rockford attractions. We've stayed here three summers in a row. We really like this hotel and have recommended to friends. Restaurant has good food w daily specials.

Review collected in partnership with Hilton Garden Inn
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Thank Jessica C
Tara P, Manager at Hilton Garden Inn Rockford, responded to this review

We are so glad to hear you were pleased with your stay here at the Rockford Hilton Garden Inn Jessica! Thank you for your comments regarding your recent stay with us. We appreciate your business and the feedback you provided. Thank you again for your feedback and we hope to see you at the Rockford Hilton Garden Inn Soon!

Bozeman, United States
Reviewed 10 August 2016

could be better, it's not my job to contact maintenance! On two issues I was told to contact maintenance but when I asked how to do so I was told they were too busy to help me so I had no way to get problems resolved;

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Wendy L
Tara P, Manager at Hilton Garden Inn Rockford, responded to this review

Thank you for your comments regarding your recent stay with us. I appreciate your business and the feedback you provided. I'm disappointed that you felt your experience was only average and that you found our hotel to be lacking in their communication. Our goal is your 100% satisfaction and I'm sorry that we failed to achieve this in your visit....

Franklin, United States
Reviewed 10 August 2016

The staff is very friendly and helpful. The rooms and public areas are clean and well kept, as expected with Hilton hotels. Breakfast was convenient and freshly made. Very close to the highway and easy to get to.

Review collected in partnership with Hilton Garden Inn
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Thank Jason K
Tara P, Manager at Hilton Garden Inn Rockford, responded to this review

We are so glad to hear you were pleased with your stay here at the Rockford Hilton Garden Inn. Thank you for your comments regarding your recent stay with us. We appreciate your business and the feedback you provided. Our goal is your 100% satisfaction and I'm glad we have meet and exceeded your goals of an overall experience. I...

Blue Mound, Illinois
Reviewed 8 August 2016 via mobile

Laurel checked us into the hotel and she was great. All of the staff at this hotel were friendly! Our room was clean and spacious. We didn't make it to the pool, but it looked fun. We had breakfast one morning and again, the staff was more than friendly and helpful. The food was good as well. We would stay...

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Helpful?
Thank Leslie W
Tara P, Manager at Hilton Garden Inn Rockford, responded to this review

We are so glad to hear you were pleased with your stay here at the Rockford Hilton Garden Inn. Thank you for your comments regarding your recent stay with us. We appreciate your business and the feedback you provided. Our goal is your 100% satisfaction and I'm glad we have meet and exceeded your goals of an overall experience. I...

Glenview, Illinois
Reviewed 7 August 2016

Great time. Clean. Perfect for kids. Pool has separate zero entry level pool area with appropriate slides, etc. Breakfast buffet was excellent. With family deal also received free pizza and soda for dinner.

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1Thank 882lauriem
Tara P, Manager at Hilton Garden Inn Rockford, responded to this review

We are so glad to hear you were pleased with your stay here at the Rockford Hilton Garden Inn 882lauriem! Thank you for your comments regarding your recent stay with us. We appreciate your business and the feedback you provided. We are pleased that you loved the family fun package that is available for our guests. When you have young...

Medina, Ohio
Reviewed 6 August 2016

Check-in staff have no idea how to treat HHonors members upon arrival. They are oblivious to the actual program in general. If you're a Diamond member like me, don't expect much at all. It's possible that this is the most overpriced HGI on the planet with the most unprofessional staff.

Review collected in partnership with Hilton Garden Inn
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Thank johnms55
Tara P, Manager at Hilton Garden Inn Rockford, responded to this review

Thank you for your comments regarding your recent stay with us. I appreciate your business and the feedback you provided. I'm disappointed that you felt your experience was below average and that you found our hotel to be underwhelming compared to other Hilton Hotels. Our goal is your 100% satisfaction and I'm sorry that we failed to achieve this in...

Reviewed 27 July 2016

Easy and fast check in. Friendly and informative staff who greeted us upon arrival. Room was clean, comfortable and quiet. I would stay here again in a heart beat. The location is conveniently located and adjacent to many restaurants which are within walking distance. It is also very close to a large mall for shopping.

Review collected in partnership with Hilton Garden Inn
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Thank W2556OOmelaniem
Lauren L, GSR at Hilton Garden Inn Rockford, responded to this review

We are so glad to hear you were pleased with your stay here at the Rockford Hilton Garden Inn. Thank you for your comments regarding your recent stay with us. We appreciate your business and the feedback you provided. Our goal is your 100% satisfaction and I'm glad we have meet and exceeded your goals of an overall experience. I...

Minnesota
Reviewed 27 July 2016

A first rate experience throughout our stay. Arrived early and the very friendly desk staff was able to check us in. The hotel has a nice indoor pool and fitness area, and all the facilities are clean and well kept. Our room was spacious and included all the modern HGI conveniences, including plug-ins for four devices right on the top...

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Helpful?
Thank Crescoia
Tara P, Manager at Hilton Garden Inn Rockford, responded to this review

We are so glad to hear you were pleased with your stay here at the Rockford Hilton Garden Inn. Thank you for your comments regarding your recent stay with us. We appreciate your business and the feedback you provided. Our goal is your 100% satisfaction and I'm glad we have meet and exceeded your goals of an overall experience. I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Hilton Garden Inn Rockford hotel is a wonderful addition to the Rockford, Illinois area! Our hotel is right off I-90 on the east side of Rockford. Enhanced pool area with fun water toys and activities. Banquet & meeting space. Free high-speed Internet access. Garden Grille for breakfast and dinner. 24-hour business center. Hilton HHonors. ... more   less 

Additional Information about Hilton Garden Inn Rockford

Address: 7675 Walton St, Rockford, IL 61108-4609
Region: United States > Illinois > Rockford
Price Range: $155 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Rockford 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Hilton Garden Inn Rockford Hotel Rockford
Hilton Rockford
Rockford Hilton Garden Inn
Hotel Style:
#2 Family Hotel in Rockford
#3 Business Hotel in Rockford
#3 Romantic Hotel in Rockford
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Rockford staff and other travellers.
4 questions
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Questions? Get answers from Hilton Garden Inn Rockford staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We chose the top floor. Not a great view because of the area, but quiet.”
 of 5 bubbles 565JenniferL, 30 Dec 2016 | Read review
“Ask for top floor. Lots of weddings during weekends.”
 of 5 bubbles Jimm8117, 24 Oct 2016 | Read review
“Like any hotel, request a room away from the elevator”
 of 5 bubbles amosgreen, 22 Oct 2016 | Read review
“Get HiltonHonors and get free wifi.”
 of 5 bubbles craigs732, 11 Jul 2016 | Read review
“Try and stay on floors 3 and 4. My 2nd floor room had a view of the roof over the pool.”
 of 5 bubbles lckstr99, 22 Jun 2016 | Read review
5 of 5