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La Quinta Inn & Suites Rockford

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35 Reviews from our TripAdvisor Community

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Showing 35: English reviews
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Sauk Village, Illinois
Reviewed 1 week ago

Review collected in partnership with La Quinta
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Helpful?
Thank kholland773
Cincinnati, Ohio
Reviewed 2 weeks ago

There are plenty of affordable hotels in and around Rockford. Don't waste your money on the La Quinta. Dirty furniture in the lobby, filthy elevator, grime in the bathroom, stained comforter on the bed, paperthin walls, and on-duty management that doesn't seem interested in any feedback or criticisms. As a frequent business traveler, I've learned my lesson: stay away from...

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Helpful?
Thank B K
KC V, General Manager at La Quinta Inn & Suites Rockford, responded to this review

So sorry to hear about your stay. Thank you for taking the time for the review it is with information like this that we relay with our staff so that we can improve our customer relations. Again my staff and I apologize for your stay and I most certainly will look into this matter.

Lockport
Reviewed 3 weeks ago

Hotel was recently remodeled. They gave me a room on 3rd floor but right across from the elevator. The noise upsets my dog so I went down to desk to get a room further down the hall. They then told me because I had a chihuahua or any dog I must stay on first floor. They put me in room...

Review collected in partnership with La Quinta
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Helpful?
Thank S1938HTmikes
KC V, General Manager at La Quinta Inn & Suites Rockford, responded to this review

I would like to apologize for your stay, that is not how we treat our guest. I most certainly will look into this and see what happened. It was a pleasure speaking with you yesterday and hope that the matter was taken care of to your satisfaction.

Reviewed 3 weeks ago

Comfy bed, clean room, delicious breakfast. This hotel was not a luxury resort with tons of amenities, but it was a comfortable place to stay for a decent price. It was easy to find and located near tons of shopping and restaurants.

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Helpful?
Thank Courtney V
KC V, General Manager at La Quinta Inn & Suites Rockford, responded to this review

Thank you so much for taking the time to give us a review. I hope that you will keep us in mind if you are ever in the area again. Have yourself a good day.

Bloomington, Minnesota
Reviewed 5 weeks ago via mobile

One night stay en route from MN to FL. Room was clean and spacious. CFL bulbs emit blue-white light, not my favorite. Recently remodeled. Across the street from The Machine Shed, Steak and and Thunder Bay Grill. Nreakfast includes hard boiled eggs, waffles, biscuits and hravy, toast and/or bread, fruit, cereal, yogurt. Great value place to stay, just off highway....

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Helpful?
Thank jk5853
Custer Park, IL
Reviewed 30 January 2017

Review collected in partnership with La Quinta
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Thank straysrus11
Tiffin, Iowa
Reviewed 25 January 2017

We stayed here because we were flying out the next day on vacation and needed a hotel relatively close to the Rockford airport. The location was good, the staff was very polite, and the price was right. For an overnight stay for this purpose it worked well for us. I will say the continental breakfast could use a little work,...

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Helpful?
Thank torris78
KC V, General Manager at La Quinta Inn & Suites Rockford, responded to this review

I would like to thank you for the review and will relay your review with the staff. Again we would like to thank you for staying with us.

Indianapolis, Indiana
Reviewed 3 January 2017

The good: Nice clean room Helpful front desk staff and check-in. As usual pet friendly. The Bad: Very noisy: Did not hear voices or TVs but the stomping of people upstairs kept us awake late into the night (We could handle the kids returning from swimming as that stopped by 10:00 pm). When checking out, the desk clerk mentioned the...

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Helpful?
Thank jz4h3m
KC V, General Manager at La Quinta Inn & Suites Rockford, responded to this review

I would like to apologize for the restless sleep that you experienced on your stay. It is always our policy to quickly handle any situation that is not making a guest stay a satisfying stay. I of course will relay this review with our staff as how to handle a noise complaint, again I would like to apologize to you...

Minneapolis, Minnesota, United States
Reviewed 2 January 2017 via mobile

We spent one night here. In the last year, we've made several trips to Rockford and each time we've tried different "budget" hotels trying to find the right fit of comfort, convenience and cleanliness. Unlike the other favorable Trip Advisor reviews, our experience wasn't that great. This review is a summary of the highest and lowest points of our stay:...

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Thank Sarah K
Chicago, Illinois
Reviewed 15 December 2016

My 3 days stay at this property during Thanksgiving weekend the supervisor of Housekeeping had to clean my room the 1st day due to the assigned housekeeper who could not speak nor understand English was rude, the phone did not work within the room. Later during the evening the water in the tub ran green and upon contacting management he...

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Helpful?
1Thank CR_Garner
KC V, General Manager at La Quinta Inn & Suites Rockford, responded to this review

Sir, I will apologize for the service you say you inquired in our hotel, that is not our practice. My front desk staff and I, do our best to make everyone's stay a pleasant one but it seemed that what ever we did, we could not satisfy you. But we would personally like to give you an apology from myself...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about La Quinta Inn & Suites Rockford

Address: 7401 Walton St, Rockford, IL 61108-4607
Region: United States > Illinois > Rockford
Price Range: $118 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Rockford 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Quality Inn Rockford
Quality Hotel Rockford
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Rockford staff and other travellers.
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Questions? Get answers from La Quinta Inn & Suites Rockford staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on top floor to avoid noise of people walking. Perhaps thicker carpet and / or padding would help.”
 of 5 bubbles jz4h3m, 2 Jan 2017 | Read review
“1st floor a little noisy, but pets are limited to certain rooms”
 of 5 bubbles ginamY5367BR, 18 Aug 2016 | Read review
“you want a room whose number is above 115. The ice maker is next door to 105 and seems to be operating all night long.”
 of 5 bubbles lyndens2014, 31 Jul 2016 | Read review
“Don't stay here!!!!!!!!!!!!!!!!!!”
 of 5 bubbles Roxie217, 1 Mar 2016 | Read review
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