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Fairfield Inn & Suites Rockford

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Fairfield Inn & Suites Rockford
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201 Reviews from our TripAdvisor Community

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Showing 199: English reviews
East Peoria, Illinois
Reviewed 29 May 2016 via mobile

This hotel has a lot to offer. Staff goes above and beyond to make you feel at home. With a pool, hot tub, exercise room, and contemporary feel any family will enjoy. The rooms were comfortable and clean. The breakfast offered was more than I would expect. Only downside was no refrigerator in the room. Also the pool was a...

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Helpful?
Thank lish9782
Lauren L, Guest Service Rep. at Fairfield Inn & Suites Rockford, responded to this review

Lish9782, Thank you for taking the time to review our hotel, Fairfield Inn & Suites Rockford! We are thrilled to hear our staff made you feel at home! Additionally, we're glad you enjoyed our breakfast! I did however, want to apologize that we did not meet your expectations with our pool. We do have a salt water pool, which makes...

Branson, Missouri
Reviewed 26 May 2016 via mobile

We were headed to Milwaukee from MO. This is where we stopped cause it was dark. The parking lot was being worked on so it was a little hard to park near our room. Our keys wouldn't let us in the door by the lobby but the attendent ran over when she noticed we were having trouble. Room was comfortable...

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Helpful?
Thank Jerrabecca
Lauren L, Guest Service Rep. at Fairfield Inn & Suites Rockford, responded to this review

Jerrabecca, Thank you for taking the time to give our hotel, Fairfield Inn & Suites Rockford a review on Trip Advisor! We appreciate the feedback you have given us, and wanted to apologize for the troubles you encountered during your stay. We have shared your response with our team, and will work together to solve these issues. We're happy you...

Reviewed 15 May 2016 via mobile

After a few days of travel we appreciated the extra room space. Staff was very accommodating as we arrived very late into the evening. Pool is very tiny but made our children happy after being stuck in the car. Breakfast was wonderful! Exactly what we expected from a Marriott chain.

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Helpful?
Thank chrissy w
Lauren L, Guest Service Rep. at Fairfield Inn & Suites Rockford, responded to this review

Chrissy W, Thank you for taking the time to write a review of our hotel, Fairfield Inn & Suites Rockford! We're so thrilled that our team members were accommodating to you and your family! We're also happy that you had a chance to enjoy our hot breakfast. If your travels bring you back to the Rockford area in the future...

Atlantic City, New Jersey
Reviewed 4 May 2016

Nice clean hotel just off interstate located in a new area with plenty of gas, food, and shopping. Good free breakfast and WiFi, and a very nice staff. Ask for a room on side of hotel opposite the highway for a quiet sleep. Some construction noise however along with noisy early morning garbage trucks that are outside the control of...

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Helpful?
Thank John S
Lauren L, Guest Service Rep at Fairfield Inn & Suites Rockford, responded to this review

John S, Thank you for taking the time to give our hotel, Fairfield Inn & Suites Rockford, a fantastic review! We're satisfied you found our staff to be friendly, helpful, and accommodating during your stay. We're also ecstatic you were able to take some time, to enjoy our complimentary hot breakfast. Furthermore, we're very happy you found our location convenient,...

Port Byron, Illinois
Reviewed 26 April 2016

Our room was spotless and the common areas were very clean as well. The staff was very friendly and quick to assist when we needed extra towels and an extra blanket. The breakfast was the basic free breakfast options that you find at most chains. Scrambled eggs, waffles, sausage, oatmeal, cereals and assorted breads & pastries. Free Wi Fi was...

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Helpful?
Thank Cyndi K
Lauren L, Guest Service Rep at Fairfield Inn & Suites Rockford, responded to this review

Cyndi K, Thank you for taking the time to give our hotel, Farifield Inn and Suites, a fantastic review here on TripAdvisor. We're delighted you found our staff friendly, helpful, and accommodating during your stay at our property. We're also grateful you were able to take advantage, of our complimentary hot breakfast as well. Additionally, we are happy that you...

Illinois
Reviewed 20 April 2016

We stayed overnight to catch a flight at Rockford Airport. The only negative was when we arrived, the reservations person was not available immeadiately and apologized because she was the only person there and was taking care of an issue upstairs. We requested a handicapped room which was on the second floor with the elevator, this was not a problem....

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Helpful?
Thank Snowman5129
Lauren L, Front Desk Associate at Fairfield Inn & Suites Rockford, responded to this review

Snowman5129, Thank you for taking the time to review our hotel on TripAdvisor. I'd like to apologize for not having a guest service representative immediately available when you arrived. Additionally, i'm thrilled to hear that we were able to accommodate you with a handicap accessible room, and that you found it comfortable. If your travels bring you back to the...

chicago, illinois
Reviewed 11 April 2016

Having never been to Rockford, we booked a room at the Clock Tower on a recommendation. Needless to say- we walked in our room there and knew we had to leave! By some sort of divine intervention- we were able to get a last minute reservation at the Fairfield Inn for a busy soccer weekend! The ladies at the front...

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Helpful?
Thank shortyshort
Lauren L, Guest Relations Manager at Fairfield Inn & Suites Rockford, responded to this review

ShortyShort, Thank you for taking the time to give our hotel, Fairfield Inn and Suites Rockford, an excellent review! We're delighted you found our staff friendly, excellent, and helpful during your stay at our facility. We're also happy that we exceeded all of your needs during a busy weekend! Should your travels bring you back to the Rockford area, we...

Germantown, Tennessee
Reviewed 8 April 2016

My first time at this hotel and I was impressed. Clean comfortable rooms a great staff from check in to check out all employees I encountered were noticeably friendly. I have not stayed at many Fairfield Inns, but would definitely return when in the area

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Helpful?
Thank Jim R
Lauren L, Guest Relations Manager at Fairfield Inn & Suites Rockford, responded to this review

Jim R. Thank you for taking the time to give our hotel a fantastic review here on TripAdvisor! We're very pleased you find our hotel enjoyable during your stay. We're also delighted you room was clean and comfortable for your convenience. If there's ever anything we can do for you, please don't hesitate to contact us anytime. Should your travels...

Reviewed 21 March 2016 via mobile

Everything was good except the room (a king) was very small and the bed was uncomfortable. Also surprisingly, there was no mini fridge in the room. I don't think I've ever been in a hotel, especially a suite hotel where this was the case. Otherwise, the hotel was clean, comfortable, and safe.

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Helpful?
Thank Midwesttraveling
Lauren L, Guest Service Representative at Fairfield Inn & Suites Rockford, responded to this review

Thank you for your feedback on our Fairfield Inn & Suites in Rockford, IL. Direct guest feedback is a fast and efficient way for us to constantly improve our hotels service and product; I would like to thank you for helping us towards this goal. I apologize that there was no refrigerator in your room. Our Junior Suites do have...

Eagle River
Reviewed 20 March 2016 via mobile

We stayed at the Fairfield Inn on our way north. Gus was very helpful and pleasant on our check in. We enjoyed our stay. The decor was modern and clean and the shampoo and conditioner was Paul Mitchell if I remember right.

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Helpful?
Thank kathhicks
Lauren L, Guest Service Rep at Fairfield Inn & Suites Rockford, responded to this review

Thank you for taking the time to give our hotel an awesome review here on TripAdvisor! We're pleased to hear you enjoyed the decor and shampoo selection. Additionally, we're thrilled you enjoyed your overall stay at our facility, and that you were greeted with friendly staff. If there's anything else we can do for you, please don't hesitate to let...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Fairfield Inn & Suites in Rockford, IL is centrally located near dining, shopping and local attractions such as the Anderson Japanese Gardens, Metro Centre arena and the Sportscore complexes. ... more   less 

Additional Information about Fairfield Inn & Suites Rockford

Address: 7651 Walton St, Rockford, IL 61108
Region: United States > Illinois > Rockford
Price Range: $135 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Rockford 2.5*
Number of rooms: 106
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Rockford
Fairfield Inn & Suites Rockford Hotel Rockford
Hotel Style:
#2 Romantic Hotel in Rockford
#5 Family Hotel in Rockford
#5 Business Hotel in Rockford
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Rockford staff and other travellers.
4 questions
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Chicago
over a year ago

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Questions? Get answers from Fairfield Inn & Suites Rockford staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor away from the highway is quieter”
 of 5 bubbles SUZSVE, 23 Sep 2016 | Read review
“Choose a downstairs room as you will be close to the breakfast center, front desk, ice and vending machines.”
 of 5 bubbles mparker, 4 Jul 2016 | Read review
“24/7 highway noise on one side of hotel while the other side has construction noise during daylight hours that will eventually end.”
 of 5 bubbles johnsT9854QA, 4 May 2016 | Read review
“Handicapped rooms available on 2nd and third floors.”
 of 5 bubbles Snowman5129, 19 Apr 2016 | Read review
“All rooms are good, I was by the highway, but heard no noise.”
 of 5 bubbles jimr563, 7 Apr 2016 | Read review
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