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Jumers is now scanning your drivers license when you get comps?
The state does not require this!
What are they doing with this info?
What if they are hacked?
No other Illinois casino is doing this,
Why is jumers, are they selling info!
Response from DJumer, Guest Relations Manager at Jumers Casino HotelResponded yesterday
We do scan drivers licenses against our database of registered problem gamblers in accordance with Illinois Gaming Laws. We are required by the state to do this. If someone on this database is caught in the casino there can be repercussions not only to the...More
I spent one night. Only place close to RI Auction that I was attending. Took forever to make a reservation. First time I called, was told someone would call me back in a couple of minutes about a reservation. Never did. I called back 2X....More
Thank William T
Response from DJumer, Guest Relations Manager at Jumers Casino HotelResponded 3 days ago
Thank you for staying with us. I talked to reservations. Our system does give an estimated wait time if we are experiencing high call volume. If they said they were going to call back they should have and that will be addressed with the hotel...More
This is a really nice place to stay, my wife and I stayed here for our anniversary and had a great time. You really have everything you need with gambling, food and a place to relax. I recommend getting the Junior suite if its just...More
The breakfast options are not the greatest. No one under 21 can get into the buffet. Getting a drink while gambling is slow, I had to left the tables several times to get my own. The workout space and pool were ok.
The hotel is very nice and clean the rooms are nice however there was no coffee pot in the room. The other disappointment was the hot tub was warm at best. Do not eat here at all the food is very bad my bf got...More
Response from DJumer, Guest Relations Manager at Jumers Casino HotelResponded 3 weeks ago
We are glad you enjoyed the room. We are sorry that the food wasn't acceptable. If you could please e-mail us at email@example.com we would like to know where you ate so we are able to address this issue. Thank you.