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Country Inn & Suites By Carlson, Prospect Heights

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Country Inn & Suites By Carlson, Prospect Heights
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270 Reviews from our TripAdvisor Community

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Showing 264: English reviews
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Reviewed 2 days ago NEW

Cannot say enough good things about this hotel. Staff is friendly. Gym equipment is in good working order. Breakfast buffet has many options. Shuttle is very convenient for getting around the area. Price is reasonable. Airport transfers on request for $25.

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Helpful?
Thank P1114DFdavidk
Athens, Ohio
HOTEL’S FAVOURITE REVIEW
Reviewed 19 July 2016 via mobile

Everyone here was so friendly and so accommodating. When we first got here they upgraded our room from king to king suite, which was really nice. Also they had free cookies and coffee 24/7. We were running a couple minutes late to check out and they were very understanding. My only complaint is that they need to replace the shampoos...

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1Thank docspence925
About Hotel's Favourite Review
George K, General Manager at Country Inn & Suites By Carlson, Prospect Heights, responded to this review

Thank you for your feedback and for taking the time to rate our property. We were excited to see that you enjoyed the hospitality of our staff during your stay. We apologize for the shampoo and soap not being replaced on a daily basis. We look forward to another opportunity to again exceed expectations! Have a wonderful weekend!

Henderson, Nevada
Reviewed 1 week ago NEW

Positives: Breakfast buffet, with various options Clean, comfortable room * with below listed exception Negatives: Card had to be "rekeyed" several times -- this was annoying Carpeting was dirty -- why don't U.S hotel rooms move to tile as in Greece?

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Thank Caryatid2016
Auburn Hills
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 787maryelizabethh
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Sherri S
Springfield, OH
Reviewed 2 weeks ago

Our daughter reserved rooms under her name. We were arriving separate from her because they were coming from the west and we were coming from the south. I had corresponded with the Gen Mgr about checking in without my daughter being there, and he had it all worked out before we got here. He also got us rooms next to...

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Thank Dagma
Jenison, Michigan
Reviewed 2 weeks ago

Hotel was dated, and when we arrived there were three police officers in and out for a half hour which upset my daughter. The food in the Bar/Restaurant was terrible. I ordered a pizza and I swear it was a Frozen Totinos pizza, even came on a round piece of Cardboard. We used the park and fly and when we...

Review collected in partnership with Country Inns & Suites By Carlson
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2Thank Larry M
George K, General Manager at Country Inn & Suites By Carlson, Prospect Heights, responded to this review

Thank you for taking the time to provide feedback about your experience. We apologize for the delay in picking you up from the airport. There was a situation at the property which required the assistance of additional staff members and ultimately the police to diffuse. We hope you will give us another try the next time you are back in...

Green Bay, Wisconsin
Reviewed 2 weeks ago

very accommodating. met business needs. front desk and maid service was good. open and very friendly at the front desk. morning wake up call on time. coffee was good. fruit was okay. missed the muffins.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Paul L
St. Thomas, U.S. Virgin Islands
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank chereset2017
Toronto, Canada
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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1Thank Hugobuito

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Country Inn & Suites By Carlson, Prospect Heights

Address: 600 N Milwaukee Ave, Prospect Heights, IL 60070-2376 (Formerly Comfort Inn & Suites Conference Center)
Region: United States > Illinois > Prospect Heights
Price Range: $100 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Prospect Heights 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Comfort Inn & Hotel Prospect Heights
Comfort Inn And Suites Conference Center
Wingate Prospect Heights
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Prospect Heights staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Prospect Heights staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for second or third floor facing the back -- it was quiet”
Caryatid2016, 16 Apr 2017 | Read review
“Ask for a room on the back side of the hotel”
Dagma, 8 Apr 2017 | Read review
“Take one in the back - the front is noisy!”
RDM12345, 27 Dec 2016 | Read review
“It has ice machine at the corner of each floor.”
Saukcat, 31 Aug 2016 | Read review
“23 Miles from Naval Academy, very easy drive! lots of places to eat close to Hotel”
spademaster777, 14 Aug 2016 | Read review
5 of 5