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Best Western Plus Pontoon Beach

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Traveller (20)
Room & Suite (29)
Dining (5)
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Rooms
23 Dec.24 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent61%
  • Very good22%
  • Average6%
  • Poor3%
  • Terrible8%
Certificate of Excellence
The BEST WESTERN PLUS Pontoon Beach is 10 minutes from downtown St Louis & the historical St. Louis Gateway Arch. It is also just five minutes from the Cahokia Mounds State Historic Site of the Cahokia Indian grounds. The Tri-City Speedway Racetrack is minutes from the hotel. There are malls & outlet malls just 15-25 minutes away. There is free parking & truck parking.
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Property amenities
Pool
Free Parking
Wheelchair Access
Public Wifi
Free High Speed Internet (WiFi)
Breakfast included
Meeting Rooms
Business Centre with Internet Access
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Microwave
Good to know
HOTEL STYLE
Mid-range
Business
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:BOOK DIRECT & SAVE
Hotel packages
Location
Full view
Getting there
Lambert-St. Louis Intl Airport26 km
Scott Air Force Base30 km
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Nearby restaurants
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Nearby attractions
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Reviews (274)
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271 results
Traveller rating
166
60
15
8
22
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Time of year
LanguageEnglish
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166
60
15
8
22
Show reviews that mention
All reviews police station front desk sleep inn louis area safe place to stay nice breakfast rooms were very clean great place to stay nice amenities lots of variety breakfast food very nice hotel st louis the staff was great mini fridge easy access late arrival
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1 - 5 of 271 reviews
Reviewed 3 weeks ago via mobile

Best Western Plus Pontoon Beach reviews Reviews 4.3 Very good 324 reviews on Google All reviews Most relevant Newest Highest rating Lowest rating JoAnna Smith JoAnna Smith-EDIT1/5 17 minutes ago on Google Was here for a 6-day stay for work. On the 2nd day, around...More

Thank Pati N
Response from Manager F, Front Office Manager at Best Western Plus Pontoon BeachResponded 3 weeks ago

The cops were originally at the location due to a guest having breathing problems and an ambulance had to be called. When ever an ambulance is called, the police typically assist. When entering the hotel, the police smelled the marijuana coming from the first floor...More

Hotel's Favourite
Reviewed 6 October 2018

Safe and quiet area. Great hotel. Super clean. A surprising gem for the price. Slept so well on the cozy king size bed with cushy covers. Nice check-in staff. And loved the breakfast that Becky made as well as her helpful, cheerful manner.

Thank arriveanddepart
Response from Manager F, Front Office Manager at Best Western Plus Pontoon BeachResponded 7 October 2018

Thank you so much for all of your kind words! We are so happy that you enjoyed your time with us and we hope that you come stay with us again very soon!

Reviewed 23 October 2018

I stayed here for business. I was there 3 days. This is a great place to stay that is comfortable, safe and very clean. Its located right behind the police station and there's no worry about security or safety.

Review collected in partnership with Best Western
Thank 312rodneya
Response from Manager F, Front Office Manager at Best Western Plus Pontoon BeachResponded 23 October 2018

Thank you for the great review! It was such a pleasure having you here and we hope that you will come back and see us again very soon!

Reviewed 9 October 2018 via mobile

I stayed at this hotel for a total of 5 days. My guest and I had outside food in our room that we cleaned up and threw in the trash. Later in the day we get a call from what I assume is front desk...More

1  Thank Kel5284
Response from Manager F, Front Office Manager at Best Western Plus Pontoon BeachResponded 9 October 2018

Good Morning, I am very sorry that your stay with us was not a great one. Upon checking your room the staff found that a burrito that was bought out of sundry was wrapped up in our comforters and smashed. The stains will not come...More

Reviewed 8 October 2018 via mobile

I stayed at the best Western in pontoon Beach, Illinois. My stay was for a total of five days as I was in town for a conference. The first day I arrived at the hotel I called the front desk to ask when breakfast started....More

Thank Paige B
Response from Manager F, Front Office Manager at Best Western Plus Pontoon BeachResponded 9 October 2018

Good Morning, Per the first review, I explained why there was an issue with the bed linen. The staff had sound a burrito wrapped up in one of the hotels comforters and smashed. This has caused stains that we cannot remove. We do not tolerate...More

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Questions & Answers
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Tricia1984
28 April 2017|
AnswerShow all 4 answers
Response from Kenyata J | Reviewed this property |
I am not sure because I did not have a $250 deposit when I booked last year. Also, I plan on booking this hotel again this year.
1
Vote
Mary N
23 April 2017|
AnswerShow all 3 answers
Response from 446raymondr | Reviewed this property |
The beds like most Best Western are firm. The stadium is about 14 miles away or 20 minutes. There is public transportation buses.
0
Votes
Room Tips
"Room 306 in the back of the hotel."
arriveanddepart
6 Oct. 2018
Read review
"Ask for an upper floor room."
alphawolfie
26 May 2018
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"Don't stay there at all."
WendyE315
8 Apr. 2018
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"We will request a room on the 3rd floor for next year. We were on 2nd floor and sometimes heard upstairs."
julieW6016UW
1 Sep. 2017
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PRICE RANGE
USD 87 - USD 115 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Sleep Inn & Suites Pontoon Beach
LOCATION
United StatesIllinoisPontoon Beach
NUMBER OF ROOMS
66
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