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Comfort Inn

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Traveller (9)
Room & Suite (25)
Dining (3)
Overview
  • Excellent46%
  • Very good25%
  • Average18%
  • Poor4%
  • Terrible7%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
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Reviews (104)
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45
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19
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8
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All reviewsfront desknice roomstayed at the holiday inncontinental breakfastwould definitely stay here againrenovated hotelstaff was very friendlygreat place to stayihgexpresssinkhierefrigeratorchainsleeping
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41 - 45 of 103 reviews
Reviewed 2 March 2015

Julie went above and beyond the call of duty before and during our stay. She called us to notify us of a hotel change - who does that these days - most won't take the time. She also recommended a awesome restaurant in the area....More

Thank JudiG257
Response from Debra C, General Manager at Comfort InnResponded 7 March 2015

JudiG257, Thank you so much for the wonderful review and kind words of our employees. I will be sharing this fantastic review with all of our staff. I want to thank you for choosing the Holiday Inn Express in Ottawa, IL for your lodging accommodations....More

Reviewed 28 December 2014

stayed for Christmas with a 90 pound dog and two boys. The place was clean and friendly. the pool was heated and enjoyable to play in. hot tub was nice too. the breakfast was satisfying and everyone had enough to eat with a good variety....More

Thank Corey S
Reviewed 24 December 2014

As the former guest relations manager for the Holiday Inn & Suites in Durango, CO, I just wanted to say what an amazing experience staying at this hotel was. The front desk team is absolutely incredible and really helped me out after my car broke...More

Thank Steveo834
Reviewed 14 October 2014

I enjoyed my stay here, and my room was clean and comfortable. The coffee and tea in the lobby was kept hot even at off-peak times. The front desk staff were courteous and helpful. Pool area was clean, and hottub worked well. The free local...More

Thank Phil A
Response from Debra C, General Manager at Comfort InnResponded 16 October 2014

Dear Phil C, Thank you for staying with us at the Holiday Inn Express Ottawa. It is our goal to provide great customer and freindly service. We are happy that you enjoyed your stay in Ottawa and we look forward to seeing you again. Warm...More

Reviewed 21 September 2014

For some reason this hotel is OK, but seems smaller & somewhat cramped. It's clean & the workers do a great job. Since I'm a Holiday Inn "Member" & fan, I gave the Ottawa hotel another try, but prefer to stay at the next Holiday...More

Thank JpDrumr
Response from Debra C, General Manager at Comfort InnResponded 23 September 2014

Thank you for your recent review. It is always a pleasure to welcome back our IHG Rewards guests! You are absolutely correct that there are newer, bigger Holiday Inn Express Hotels nearby, but you will always find our staff to be the best, guest focused,...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
USD 85 - USD 125 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
USD 85 - USD 125 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (9)
Room & Suite (25)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"pet friendly, quiet, big breakfast off the highway"
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"Its the middle of nowhere Illinois, I'd say the view is the same from all angles!"
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"You will not be disappointed"
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"I'm sure my room was of the same quality as other rooms in the hotel."
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