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Fairfield Inn & Suites Ottawa Starved Rock Area

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Fairfield Inn & Suites Ottawa Starved Rock Area
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115 Reviews from our TripAdvisor Community

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Showing 115: English reviews
Louisville, Kentucky
Reviewed 1 week ago

We traveled for a family funeral. We got in late and our room was clean and welcoming. The breakfast was a nice surprise. Eggs and sausage. They had all the other fruit and rolls coffee and juice also. We needed a late check out and the staff Amanda was great.

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Helpful?
Thank theelusive11
Arrate H, Front Office Manager at Fairfield Inn & Suites Ottawa Starved Rock Area, responded to this review

Thank you for taking the time to leave a review about our property. I am glad that our staff was able to give you a late check out to meet your needs and happy to hear our Front Desk Agent Amanda did great! I will let her know to brighten her day. is good to hear that we were able...

Key Largo
Reviewed 3 weeks ago

Friendly, Attentive Staff made our stay an absolute dream. The rooms are beautiful and up to date, the breakfast area was clean and the food was hot and fresh. The hotel is easy to get to off of I-80.

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Helpful?
Thank Brookesea
Arrate H, Front Office Manager at Fairfield Inn & Suites Ottawa Starved Rock Area, responded to this review

Thank you so much for taking the time to write your review. I am very happy to hear that our staff was attentive during your stay!! I love to hear when our staff does a great job. I will share your comments with them to reassure them that their friendliness is noticed. Thanks again! Hope to see you soon whenever...

Huntsville, Alabama
Reviewed 4 weeks ago

This was a typical Fairfield Inn through and through. The room was clean, bed comfortable and internet adequate. We received an upgrade to a suite which gave us plenty of room. The door to our room was very heavy and slammed easily so we had to work hard to hold onto it. They had yummy cookies and great customer service;...

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Helpful?
Thank AGoingGal
Arrate H, Front Office Manager at Fairfield Inn & Suites Ottawa Starved Rock Area, responded to this review

Thank you so much for your review!! I am pleased to hear that you had a good experience during your stay. I will take notes about the few issues you encountered during you stay (heavy door & weak coffee) and share those with our team in a effort to improve those. Thank you again, and we hope to see you...

Mason City, Iowa
Reviewed 3 November 2016

Our family had to visit for a funeral. I had called and asked for a early check in and said they would accommodate us, and they did so! The staff was very friendly and the hotel was very nice. It is right off the interstate.

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Thank 4travel_bug2014
Arrate H, Front Office Manager at Fairfield Inn & Suites Ottawa Starved Rock Area, responded to this review

Thank you for taking the time to write a review about our property. I am sorry to hear the circumstances of your visit to our facility, but I am very happy to hear that we were able to accommodate your needs in such an occasion. Thank you very much once more.

Plainfield, Illinois
Reviewed 24 October 2016

The people here were very pleasant and helpful. Just off I 80. Very nice lobby with fireplace and offered a great breakfast buffet! Was very pleased that the rooms were very clean! Free parking and internet. Would definitely come back if need be.

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Thank stafford6216
Arrate H, Front Office Manager at Fairfield Inn & Suites Ottawa Starved Rock Area, responded to this review

Thank you for taking the time to write a review! We are very pleased to hear that you had an outstanding stay and that our staff left a good impression on you. I will be sharing your comments with out team in a effort to recognize their work. Thanks again and hope to see you soon when your needs bring...

Marseilles, Illinois, United States
Reviewed 20 October 2016

I stayed at this hotel for about 5 days last week. Not only is it a beautiful hotel, the customer service was amazing! Everyone goes out of their way to make your stay great. The breakfast is soooo good as well. Not to mention it is included. The have a pool, spa, and pretty much everything you need. Love the...

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Helpful?
Thank Kathy T
Arrate H, Front Office Manager at Fairfield Inn & Suites Ottawa Starved Rock Area, responded to this review

Thank you so much for your review!! I am really happy to hear that you had a great stay with us and that our staff left a good impression on you. We Hope to see you next time your needs bring you to Ottawa. We will have cookies waiting!

Portland, Oregon
Reviewed 9 October 2016

Very clean, nice staff, responsive. Only down side- no fridge in room to store your leftovers or snacks. Great options for breakfast which was included- lots of options. It is a pet-friendly property, people did bring their dogs. Ottawa was a very pleasant and nice experience. Supermarket right near the Inn.

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Helpful?
Thank challi38
Arrate H, Front Office Manager at Fairfield Inn & Suites Ottawa Starved Rock Area, responded to this review

Dear challi38, Thank you for taking the time to share a review for our property. I am glad to hear that you had a good experience at our hotel! I am very sorry you were not able to store your snacks since your room did not have a fridge. Although our King rooms do not have those amenities, our King...

Grandville, MI
Reviewed 20 September 2016

We stayed one night at the Fairfield as we passed through the area. We arrived late in the evening and departed early the next day. We were exhausted upon arrival and ready to sleep. While the hotel is clean and the service was good, we did not sleep well. You can hear your neighbors through the walls and doors slamming...

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Thank utting
Reviewed 31 August 2016 via mobile

We have been staying here for a number of years any time we come in the area. The hotel is very convenient, & the staff is always friendly & accommodating. We were upgraded to a suite room which was fantastic! They really take care of the property & I like the convenience of being close to I80 & having food...

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Helpful?
Thank Carla W
Santa Cruz, California
Reviewed 5 August 2016 via mobile

The accommodations were fine but check the billings. Made the reservation via the 800 number and told them I had a dog. Was not told of the add on cost for our pet. And when I checked my bill there was also an add on charge of $30 for"incidentals" which I questioned as we did not use any of their...

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Helpful?
Thank pippin2012

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Fairfield Inn & Suites is located near Starved Rock State Park, Matthiessen State Park, the I & M Canal and so much more. Our hotel offers clean, comfortable and modern accommodations. Free wi-fi, 24/7 indoor pool and hot tub, 24/7 exercise room, 24/7 business center and more. ... more   less 

Additional Information about Fairfield Inn & Suites Ottawa Starved Rock Area

Address: 3000 Fairfield Ln, Ottawa, IL 61350-1020
Region: United States > Illinois > Ottawa
Price Range: $144 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Ottawa Starved Rock Area 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Ottawa Starved Rock Area Hotel Ottawa
Fairfield Inn And Suites Ottawa Starved Rock Area
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Ottawa Starved Rock Area staff and other travellers.
4 questions
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Cape Coral, Florida
8 months ago
Cape Coral, Florida
8 months ago
Evansville, Wisconsin

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Questions? Get answers from Fairfield Inn & Suites Ottawa Starved Rock Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites are the best deal.”
 of 5 bubbles Brookesea, 14 Nov 2016 | Read review
“Rooms were very clean!!”
 of 5 bubbles stafford6216, 23 Oct 2016 | Read review
“I think all room location would be fine. We were not near the elevator or ice machine so it wasn't a problem.”
 of 5 bubbles Hoosiernut_9, 25 Jul 2016 | Read review
“Spotless rooms, great choices and a well stocked breakfast.”
 of 5 bubbles theelusive11, 23 Jul 2016 | Read review
“Our room was on the first floor right around the corner from the front lobby and we found this to be very easy to enter and exit the hotel.”
 of 5 bubbles jann617, 29 Feb 2016 | Read review
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