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Courtyard Chicago Oakbrook Terrace

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220 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Chicago Oakbrook Terrace
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Showing 219: English reviews
Raleigh, North Carolina
Reviewed 31 August 2015

I have to say I was very disappointed in this hotel. I thought with it being in a business area it would be in better shape. The website said redone in 2013, but I'm not sure what was redone. The furniture in our room looked like someone had stripped the finish off of it. We had a suite and it...

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Helpful?
Thank JWO55
LuciKrych, General Manager at Courtyard Chicago Oakbrook Terrace, responded to this review

JWO55, Please accept my apologies that your experience with us was not a favorable one. I would like the opportunity to personally discuss your concerns in order to better understand our service failures from your point of view and to insure another customer does not have to endure the same. Please feel free to reach me at (630) 691-1550 or...

Rockford, Illinois, United States
Reviewed 26 August 2015

NICE hotel. VERY Comfortable for a hotel. I don't do well in hotels. Room was QUITE basic/bland. Given that the place was half empty not sure why we were given an outside facing room with no balcony. They had NICE rooms facing the COURTYARD they were quite emtpy. Major complaint the A/C unit was NOISY and dried the air. Cycled...

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Thank BellesWorldTravel
LuciKrych, General Manager at Courtyard Chicago Oakbrook Terrace, responded to this review

BellesWorldTravel, Thank you for taking the time to write a review regarding your recent visit to the Courtyard by Marriott Chicago Oakbrook Terrace. We certainly appreciate your feedback and will keep your suggestions in mind as we look for ways to enhance our guest experience. Thank you again for choosing Courtyard by Marriott. Respectfully, Luci Krych

Peoria, Illinois
Reviewed 19 August 2015

We have stayed here 2-3 times a year for the last 5-6 years, so we have a baseline from which to comment. The facility is showing its age a bit. The remodeled lobby was OK, still wish they hadn't gone to a half-done restaurant...the current setting is just not comfortable or a place we would be interested in eating at....

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Thank FSMBA4
LuciKrych, General Manager at Courtyard Chicago Oakbrook Terrace, responded to this review

FSMBA4, Thank you for taking the time to write a review regarding your recent visit to Courtyard by Marriott Oakbrook Terrace. Please accept my apologies that your experience with us was not a favorable one. We certainly appreciate your feedback and will keep your suggestions in mind as we look for ways to enhance our service. If you would like...

Greenville, South Carolina
Reviewed 13 August 2015

I enjoyed my stay here. I felt that I got my money's worth for my stay. My mother was attending an event at this hotel so I got my own room and stayed as well. We have family in Chicago and went to visit them while there. The drive was not bad. Everything was in reasonable driving distance...event the middle...

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Helpful?
Thank GypsySoulSC
LuciKrych, General Manager at Courtyard Chicago Oakbrook Terrace, responded to this review

GypsySoulSC Thank you for your positive review! We are thrilled that you find our hotel to be accommodating, clean and hospitable. As part of the Marriott family we strive to make our hotel your home away from home. We do hope that you visit our hotel again. Warm Regards, Luci Krych

Oak Brook, Illinois
Reviewed 8 August 2015

This location was tucked away and very quaint, yet somewhat close to shopping. It's best if you have a car for this location, or ask the front desk for a reputable cab company. This location was very clean and the staff were helpful and friendly. I would recommend this courtyard by Marriott. There are a lot of nearby hotels, however,...

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Thank Kat G
LuciKrych, General Manager at Courtyard Chicago Oakbrook Terrace, responded to this review

Kat G, I am happy to hear that our staff was very helpful during your stay. We work hard as a team to ensure each guest has an enjoyable stay. We appreciate your positive review on our hotel's services and amenities we look forward to accommodating you again in the near future. Respectfully, Luci Krych

Reviewed 7 August 2015

Brenda is an example of great training. She was very attentive, nice and provided great service. The entire staff is incredible. This is pretty much my home away from home., The Food, fitness area and patio provides a relaxing environment after a long day of work.

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Thank Victor A
LuciKrych, General Manager at Courtyard Chicago Oakbrook Terrace, responded to this review

Victor A, We love having you stay with us, you are family and the team enjoys seeing you when you are in town. It also put a smile on my face to hear that Brenda is doing well during her training. Thanks again for the review and we look forward to your next stay with us! Respectfully, Luci Krych

Minneapolis
Reviewed 31 July 2015 via mobile

The hotel is in a great location. Especially if you like to shop. Located between Oakbrook and Yorktown malls. The hotel is in a quiet business area. Staff was EXCELLENT! Extremely helpful. Rooms were nice, quiet and comfortable.

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Thank vern63
LuciKrych, General Manager at Courtyard Chicago Oakbrook Terrace, responded to this review

vern63, Thank you for your recent stay and for taking the time to post on our TripAdvisor page. Thank you especially for mentioning our staff. We work hard as a team to ensure each guest has an enjoyable stay. I am happy to hear that you took advanatage of all the shopping in the area and you are definitely right...

Horseheads, New York
Reviewed 22 July 2015 via mobile

We came here for a company meeting and I was really impressed overall. The place was nice and clean. They have a nice little "deli" in the lobby that sells Starbucks. The meeting room was nice and temperature was comfortable. We broke for lunch and they had a nice spread prepared by the staff. Sandwiches, wraps, Flatbread, salad, fruit, chips...

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Thank mroyal35
LuciKrych, General Manager at Courtyard Chicago Oakbrook Terrace, responded to this review

mroyal35, Thank you for taking the time to review the hotel. What a fantastic review that is very much appreciated! Our staff takes the utmost pride in making sure all of the details are taken care of for your stay and it is always such a reward to hear that our guests appreciate it. Thanks again for the review and...

Elmwood Park, Illinois
Reviewed 7 July 2015 via mobile

We stay at Marriott 99% of the time when we travel. I enjoy the Rewards program benefits, the dependable clean rooms and superior customer service. This one is no exception. Staff was very helpful arranging some special requests with no problem. Too bad there was no whirlpool tub.

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Thank Abenture
LuciKrych, Manager at Courtyard Chicago Oakbrook Terrace, responded to this review

Abenture, Thank you for taking the time to review our hotel. I'm glad you enjoyed your stay and we met your expectations as a Marriott hotel. Our associates always aim to please and are always excited to hear positive comments from our guests. We thank you for your loyalty and look forward to your next stay with us! Respectfully, Luci...

San Jose, California
Reviewed 5 July 2015

This hotel is mostly set up for business travelers, but we had a lovely stay. The ADA accommodations were perfect and we enjoyed breakfast at the restaurant each morning. The room was quiet and the beds were comfortable. No complaints except that it would be nice if breakfast were included in the rate. Also, it's a little hard to find....

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Helpful?
Thank food_nut
LuciKrych, Manager at Courtyard Chicago Oakbrook Terrace, responded to this review

food_nut, Thank you for taking the time to review our hotel. I'm very pleased that the ADA room met your needs and you were able to enjoy a quiet and relaxing stay. I'm also happy to hear that your enjoyed our breakfast each day. If you would like to include breakfast with your room, we do have options available. Before...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard Chicago Oakbrook Terrace

Address: 6 Transam Plaza Dr, Oakbrook Terrace, IL 60181-4254
Region: United States > Illinois > DuPage County > Oakbrook Terrace
Price Range: $122 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chicago Oakbrook Terrace 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
Courtyard By Marriott Chicago Oakbrook Terrace Hotel Oakbrook Terrace
Courtyard Oakbrook Terrace
Oakbrook Terrace Courtyard
Oakbrook Terrace Marriott
Hotel Style:
#2 Family Hotel in Oakbrook Terrace
#3 Business Hotel in Oakbrook Terrace
#4 Romantic Hotel in Oakbrook Terrace
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Chicago Oakbrook Terrace staff and other travellers.
5 questions
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Questions? Get answers from Courtyard Chicago Oakbrook Terrace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay away from room 137 as close to exit & the door lock mechanism is very loud, plus plenty of people coming in/out this exit.”
 of 5 bubbles SweetWillie, 24 Nov 2016 | Read review
“The hotel is nestled in an executive park so all rooms are quiet.”
 of 5 bubbles V1363BTrobertb, 29 Sep 2016 | Read review
“ask for a balcony that overlooks the courtyard for a nice view”
 of 5 bubbles 107jennifern, 13 Aug 2016 | Read review
“Choose a room at the Embassy Suits one block down the road.”
 of 5 bubbles C3240IBmikec, 6 Aug 2016 | Read review
“Quietest rooms are on the inside garden side.”
  • Small but clean and functional bathroom
  • Small but clean and functional bathroom
  • Somewhat comfortable sofabed
  • Small but clean and functional bathroom
  • Small but clean and functional bathroom
  • Working desk
  • Standard King Room with sofabed
 of 5 bubbles Vezich, 23 May 2016 | Read review
5 of 5