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Comfort Suites Oakbrook Terrace

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216 Reviews from our TripAdvisor Community

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Showing 213: English reviews
Hudson, Wisconsin
Reviewed 27 April 2015

We needed a room for one night as we were attending my grandfather's funeral. Our bedding had a red stain the size of two quarters. Unhappy, and just wanting to get a little sleep before the next morning, we asked for new sheets. The poor person at the front desk had no idea where the clean sheets were, so he...

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Helpful?
Thank 508mwo
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear 508wmo; Our most sincere condolences on your loss. I apologize for the inconveniences you experienced during your stay. I am pleased we were able to remedy the situation for you. Our pool hours are 9 a.m. to 10 p.m. It is unfortunate you were unable to utilize the pool due to the time of your check in and early...

Urbana, Illinois
Reviewed 28 March 2015

Stayed with family on a vacation to Chicago. Chose an inside room (away from traffic). The second floor room quiet, clean, and spacious. Its old enough that it feels like you are in a retro styled hotel. The breakfast was OK, was disappointed that there was no plain oatmeal. Would have considered 4 or even 5 stars but for the...

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Helpful?
Thank rs_phd
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear rs_phd; Thank you for taking time to share your experience at Comfort Suites, Oakbrook Terrace. I apologize for the challenges you experienced with regard to the internet. Since your stay we have upgraded the internet which has increased our connectivity and speeds drastically. With regard to the Plain Oatmeal that is an item we regularly carry. I do wish...

Cullman, Alabama
Reviewed 18 March 2015

What a pleasant surprise to find such a lovely hotel for a very reasonable price in the Chicago suburbs. The two room suite was clean and spacious with a comfortable king size bed. The refrigerator, microwave oven and large desk with charging station were useful to us during our five night stay. It was so nice to have two tv's...

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Helpful?
2Thank Bamagirl440
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Bamagirl440; Thank you so much for your kind words. We strive to provide each and every guest with the best possible experience, I will share your review with the rest of the staff so they can see we are achieving that goal. Since your stay we have upgraded the internet which has eliminated the connectivity and speed issues. We...

Curtis, Michigan
Reviewed 27 February 2015

Had to spend the nite here due to a snow storm. The room was clean. Hotel is a little older but is well kept. Right on the main road so it was a little noisy I would pick a room in the back for more quiet. Breakfast was ok nothing out of the ordinary. Wifi was a little spotty but...

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Helpful?
1Thank wallyg318
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Wallyg318; Thank you for sharing your experience with future travelers. I am pleased we were able to give you clean, comfortable shelter during that snow storm. Our property faces Roosevelt Road which is a very busy street. When making reservations online guests are given the option in the room description of "Faces Street" or "Away From Street" to help...

Freeport, IL
Reviewed 28 January 2015

We looked for the close Comfort Suites to our daughters and grandkids (Westmont, IL) and this was close plus near restaurants. What a nice hotel-comfortable sleep, quiet, nice pool (grandkids enjoyed), warm on a cold night, with all the amenities you could ever need. Sitting area in the room with desk, sofa, other seating, microwave, fridge and TV. I liked...

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Helpful?
2Thank Candace C
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear CandaceC: Thank you so much for your kinds words. I will share your words with the rest of the staff. The entire staff strives to give each and every guest a pleasant stay. Thank you for letting us know we are hitting our mark. We look forward to seeing you in the future. Geri Mulso Assistant General Manager

Sonoran Desert
Reviewed 16 December 2014

Got a good rate with Hotwire, and although I thought I was getting a different hotel, was more than satisfied with Comfort Suites. The room was clean and had everything that I needed. Comfy bed - I overslept twice & just made it for breakfast those days! The pool area was clean, as was the fitness room. Good selection on...

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Helpful?
Thank EverleighYours
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear EverleighYours: Thank you so much for your kind words. We are truly pleased you enjoyed your stay. I look forward to hosting your future lodging needs. Happy Travels! Geri Mulso Assistant General Manager

Reviewed 3 November 2014

First time snow in Chicago and spent a night. Good size room and front desk was friendly. Very comfortable beds and clean although the hotel is little on the older side. Breakfast was good at any choicehotels. Will be back when I return to Chicago.

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Helpful?
Thank Peter M
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Peter M; I am so pleased you enjoyed your stay and that you enjoyed your first visit to Chicago. We hope to see you in the future. Geri Mulso Assistant General Manager

Reviewed 29 October 2014 via mobile

We were guests of this hotel from the 13th until the 18th of October. They were wonderful hosts, very helpful at all times and fulfilled all our expectations. We truly recommend this hotel. It's not far away from Chicago and from malls. They certainly live up to their brand's name "Comfort"

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Helpful?
Thank Drea R
Reviewed 26 October 2014 via mobile

Staff was very nice. Lots of nice amenities. The room was very nice. Room was clean and bed was comfortable. Decent neighborhood. Check in/out process was very quick. Nice eating area. This thing wants me to write at least 200 characters and I'm out of things to day. Sorry. No complaints about this stay.

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Helpful?
Thank Tiffany M
London
Reviewed 24 October 2014

The rooms suited our needs well - two beds plus a pullout couch. The pullout was painfully "springy", but that is to be expected from a pullout bed. The furnishings are nice but modest. Good housekeeping service. The breakfast room was quite small and I was a bit surprised that it used disposable (plastic and styrofoam) serving wear. The breakfast...

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Helpful?
Thank Damon S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Comfort Suites Hotel located in the heart of the Oak Brook business district, offers 100% smoke free accommodations in all 2-Room suites. All suites have french style doors seperating the bedroom and living room. Each room has a flat screen TV (32" and larger). Each suite has 2 flat screen TVs. The hotel offers a full cooked hot breakfast daily, free Wi-Fi, indoor pool, dry Sauna, 24 hour fitness center, Business Center, 24 hour coin-operated guest laundry and more. The hotel has a lounge featuting a bar open some weekday evenings - come join us and mingle with other guests. ... more   less 

Additional Information about Comfort Suites Oakbrook Terrace

Address: 17W445 Roosevelt Rd, Oakbrook Terrace, IL 60181-3526
Region: United States > Illinois > DuPage County > Oakbrook Terrace
Price Range: $110 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Suites Oakbrook Terrace 3*
Number of rooms: 103
Reservation Options:
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Also Known As:
Comfort Suites Oakbrook Terrace Hotel Oakbrook Terrace
Oakbrook Terrace Comfort Suites
Hotel Style:
#1 Green Hotel in Oakbrook Terrace
#3 Romantic Hotel in Oakbrook Terrace
#4 Business Hotel in Oakbrook Terrace
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Oakbrook Terrace staff and other travellers.
2 questions
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Questions? Get answers from Comfort Suites Oakbrook Terrace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lower number room, near front of hotel, on 1st or 3rd floor. Don't have moldy smell”
 of 5 bubbles H5960MVdavidb, 28 Nov 2016 | Read review
“Rooms on back side are quieter”
 of 5 bubbles bigdo859, 26 Oct 2016 | Read review
“If road traffic noise bothers you...ask for a room facing away from street.”
 of 5 bubbles O5411LZkimberlys, 15 Oct 2016 | Read review
“The staff was not concerned about the children running up and down the hall at night (noisy). Do not rent a first floor room”
 of 5 bubbles SunnyWatson, 12 Oct 2016 | Read review
“Make sure that they have the room you want. They will charge you extra for a handicap room (discrimination).”
 of 5 bubbles bpatrick277, 5 Jul 2016 | Read review
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