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Comfort Suites Oakbrook Terrace

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Comfort Suites Oakbrook Terrace
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218 Reviews from our TripAdvisor Community

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Showing 215: English reviews
Reviewed 22 August 2015

Great hotel in a wonderful location, just off 294 and 290. Only about a mile from Oakbrook shops. The King suite was amazing with TV in bedroom and door to living room. The bed and pillows were so comfortable. The free breakfast was great! It was a great value. I will recommend and continue to stay here.

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Helpful?
Thank Delrice A
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Delrice A; Thank you for taking time to share your experience at Comfort Suites Oakbrook Terrace, IL . We truly appreciate your kind words and are pleased you enjoyed your stay. We look forward to hosting your future hotel needs. Sincerely, Geri Mulso Assistant General Manager

Benton Harbor, Michigan
Reviewed 21 August 2015

This place was great the King Suite has a door separating the bedroom from living room area...awesome and very comfortable sleep. Joe at the front desk was great and very informative about the area also. Enjoyment is a great word to use for this location as I travel a lot and I am a choice member. Great job here guys....

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Helpful?
Thank Ace J
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Ace J; We truly appreciate your kind words. Thank you for sharing your experience at Comfort Suites, Oakbrook Terrace with future travelers. I will share you compliments to Joe, you are kind to mention him specifically. We hope to see you on future travels. Sincerely, Geri Mulso Assistant General Manager

Toledo, Ohio
Reviewed 20 August 2015

I travel to the area once a month. I would definitely recommend this Hotel! The prices are amazing, the service is great and the rooms are clean, spacious and comfortable! It is convenient to the interstate as well as great local eateries and shopping. Won't stay anywhere else!

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Helpful?
Thank lynne h
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear lynne h; Thank you so much for your kinds words. We strive to provide each guest with exceptional customer service, I appreciate you letting us know we are achieving that goal repeatedly. We look forward to seeing you in the future. Sincerely Geri Mulso Assistant General Manager

Reviewed 5 August 2015

We stayed in a king suite. Everything was very nice. The bed was so nice that I wrote an email to the manager asking for the mattress manufacturer to buy one for my house. We were on the 3rd floor and the hallway was very hot (probably over 100 degrees). The breakfast was very good. They have very little parking....

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Helpful?
Thank Scott L
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Scott; Thank you for taking time to share your experience with Comfort Suites. We appreciate you taking the time. We are pleased you enjoyed your stay and look forward to hosting your future hotel needs. Sincerely, Geri Mulso, Assistant General Manater

Morrisville, North Carolina
Reviewed 3 August 2015

I got this hotel from hotwire and it was simply the best value for my money. Rooms were large, well maintained with all required amenities. Check in Check out process was hassle free. Staff was helpful. Internet speed was good and breakfast had variety of items. Stayed here for 5 nights. Will definitely recommend for families.

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Helpful?
Thank Rushikesh T
ComfortSuitesOBT, General Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear RushikeshT; Thank you so much for your kind words. We are pleased you enjoyed your stay so much and look forward to hosting your lodging needs in the future. Sincerely, Geri Mulso Assistant General Manager

Reviewed 27 July 2015 via mobile

The hospitality with which our family reunion group was treated was second to none. We enjoyed every minute and the room layouts were perfect. This place was top notch and I will highly recommend it to others.

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Helpful?
Thank Mitzi C
ComfortSuitesOBT, General Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear MitziC; We truly enjoyed hosting your reunion. Yours was one of the first reunions that I handled personally and you and your family were a pleasure to work with. We are very pleased everyone enjoyed themselves and each other. Thank you so much for taking time to share your experience with future potential travelers, I truly appreciate your kind...

Reviewed 25 July 2015

Right after we completed our check and we were presented our keys, we were informed that our room we booked online in June 2015 was temporary. The clerk not a Manager, who wouldn't be available until 10:00 am the next morning, inform us that we would have to vacate our room at 12 the next day. Someone specifically requested our...

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1Thank m m
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Mr. Moses; I apologize for the confusion with regard to your online reservation. As soon as we were aware of the situation we attempted to contact you via telephone. Unfortunately the number that was entered onlilne at the time of your booking was not accurate and we were unable to reach you. You too were repeatedly offered a discount...

Reviewed 13 July 2015

Where I was a big fan of the professional and friendly staff and amenities, regrettably the only thing keeping me from giving full marks is the fact the hotel has an aged look and is in need of a rehab or an update. I cannot speak for the rest of the rooms, but the one I stayed in had cosmetic...

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Helpful?
Thank Johann T
ComfortSuitesOBT, General Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Johann T; Thank you so much for your kind words. I apologize for the condidtion of the towel and have spoken with my head housekeeper and they are inspecting the towels in circulation and removing any that are undesireable. Thank you for taking time to share your experience at Comfort Suites, Oakbrook Terrace. We look forward to hosting your...

Chicago, Illinois
Reviewed 12 July 2015

This is a great place to stay. Would not stay anywhere else when in Chicago area. Love the 2 room suite layout and wish all Comfort Suites had that layout. Staff is great and the lounge being open with a lite dinner on Wednesday is great.

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Helpful?
Thank DLWhit
ComfortSuitesOBT, General Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear DLWhit; You are a treasure. We always look forward to you visiting. Thank you so much for your kinds words. See you Wednesdays!!! Geri Mulso Assistant General Manager

Neenah, Wisconsin, United States
Reviewed 11 July 2015 via mobile

Stayed 3 nights. The hotel was clean and staff was very friendly. My only complaints are 1) The hotel was so warm & stuffy! I'm not sure if they hadn't turned the air conditioning on yet or if it wasn't working and 2) My room, specifically the bathroom was poorly designed. You could not shut the door because it hit...

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Helpful?
Thank HopSkipJumpAsh
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear HopSkipJumpAsh; Thank you for taking time to share your experience with Comfort Suites, Oakbrook Terrace. The atrium windows and sky lights do make the hallways a bit warm, like a greenhouse on hot days. Nice in the winter, less so in the summer. We are working on combating the effect during the warm months of summer. I apologize for...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Comfort Suites Hotel located in the heart of the Oak Brook business district, offers 100% smoke free accommodations in all 2-Room suites. All suites have french style doors seperating the bedroom and living room. Each room has a flat screen TV (32" and larger). Each suite has 2 flat screen TVs. The hotel offers a full cooked hot breakfast daily, free Wi-Fi, indoor pool, dry Sauna, 24 hour fitness center, Business Center, 24 hour coin-operated guest laundry and more. The hotel has a lounge featuting a bar open some weekday evenings - come join us and mingle with other guests. ... more   less 

Additional Information about Comfort Suites Oakbrook Terrace

Address: 17W445 Roosevelt Rd, Oakbrook Terrace, IL 60181-3526
Region: United States > Illinois > DuPage County > Oakbrook Terrace
Price Range: $114 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Suites Oakbrook Terrace 3*
Number of rooms: 103
Reservation Options:
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Also Known As:
Comfort Suites Oakbrook Terrace Hotel Oakbrook Terrace
Oakbrook Terrace Comfort Suites
Hotel Style:
#1 Green Hotel in Oakbrook Terrace
#3 Romantic Hotel in Oakbrook Terrace
#4 Business Hotel in Oakbrook Terrace
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Oakbrook Terrace staff and other travellers.
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Questions? Get answers from Comfort Suites Oakbrook Terrace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lower number room, near front of hotel, on 1st or 3rd floor. Don't have moldy smell”
H5960MVdavidb, 28 Nov 2016 | Read review
“Rooms on back side are quieter”
bigdo859, 26 Oct 2016 | Read review
“If road traffic noise bothers you...ask for a room facing away from street.”
O5411LZkimberlys, 15 Oct 2016 | Read review
“The staff was not concerned about the children running up and down the hall at night (noisy). Do not rent a first floor room”
SunnyWatson, 12 Oct 2016 | Read review
“Make sure that they have the room you want. They will charge you extra for a handicap room (discrimination).”
bpatrick277, 5 Jul 2016 | Read review
5 of 5