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Comfort Suites Oakbrook Terrace

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Comfort Suites Oakbrook Terrace
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218 Reviews from our TripAdvisor Community

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Showing 215: English reviews
Columbus, Ohio
Reviewed 1 October 2015

Very nice hotel at good rate. Was not expecting a two-room suite with separate living area, couch and two TVs. Also included microwave and fridge and free breakfast. Much better than expected. Would stay again for sure.

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Helpful?
Thank Steve B
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Steve B; We are pleased you enjoyed your stay. We look forward to providing lodging when you are in the area in the future. Sincerely, Geri Mulso Assistant General Manager

United States
Reviewed 28 September 2015

Stayed here visiting family and friends in the Chicago area.Clean and comfortable rooms and accommodating staff and very clean property with easy access to the city and surrounding suburbs and Oak Brook shopping.Has a great breakfast also.

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Helpful?
Thank N4758UWjohn
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear N4758UWjohnp; Thank you for your kind words. Every staff member strives to provide each and every guest with the best experience possible. I will share your review and let them know we are achieving that goal. We look forward to hosting your future lodging needs. Sincerely, Geri Mulso Assistant General Manager

Reviewed 23 September 2015

Rooms were just the right size, and quiet, Parking is a tight squeeze as it is a 1 lane 1 way around the hotel. but never had a problem finding a spot to park. even after 10 pm. Breakfast was filling and the service were polite and accommodating. Facility was nice and well taken care of. location was in a...

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Helpful?
Thank Kevin M
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Kevin M; We are so pleased you enjoyed your stay. Thank you so much for taking time out of your schedule to share to experience with Comfort Suites Oakbrook Terrace. We strive to provide superior customer service, thank you for letting us know we are hitting the mark. We look forward to hosting your future lodging needs. Sincerely, Geri...

Minnesota
Reviewed 22 September 2015 via mobile

I enjoyed my stay and I will definitely recommend this hotel to all of my friends and family. The staff were friendly and they were very helpful. The room that I stayed in was very clean. I slept really good. Breakfast was excellent, I really liked the fact that I didn't have to go out for breakfast.

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Helpful?
Thank scosey
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear scosey; I am so pleased you enjoyed your stay. Thank you for taking time to share your experience with Comfort Suites, Oakbrook Terrace. We look forward to hosting your future hotel needs when you are in the area. Sincerely, Geri Mulso Assistant General Manager

A TripAdvisor Member
Huntington, West Virginia
1 review
Reviewed 21 September 2015 via mobile

Beds were great, sleeper sofa needed a few springs replaced that were missing. Room was clean, and attractive--extra pillows and linens were a plus. Loved the room layout. Smart idea. Perfect location, good idea to allow parking next door.

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Helpful?
Thank A TripAdvisor Member
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Trip Advisor Member; Thank you so much for taking time to share your experience with Comfort Suites Oakbrook Terrace and your kind words. Our housekeeping staff takes great pride in providing our guests with a crisp and clean property. I have forwarded your review to my Head Housekeeper so she may share it with the rest of the housekeeping...

Chicago, Illinois
Reviewed 21 September 2015 via mobile

I truly appreciate professionalism and common courtesy. This hotel is such a wonderful place to stay. The front desk staff was very professional and courteous. The house keeping staff (kudos ) !extremely clean room. Great tasting breakfast .Best I've ever had. Great exercise and pool facility. Overall my stay was just marvelous. I greatly recommend this hotel to everyone!

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Helpful?
Thank Hope H
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Hope H: I am so very pleased that you enjoyed your stay. Thank you for your kind words and for taking time to share your experience at our property. All of our staff memebers work very hard to provide our guests with the best possible stay. We look forward to seeing you in the future. Sincerely, Geri Mulso Assistant...

Van Horne, Iowa
Reviewed 11 September 2015

The bed was very comfortable. I always appreciate 24 hour fitness centers that have decent equipment. The rooms have a fridge and microwave which is always a plus. The climate control fans are quieter than in other hotels I have stayed at. I was greeted in a very friendly manner and checked in with no problems. This hotel has a...

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Helpful?
Thank johnie226
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Johnny226; We are so pleased you enjoyed your stay. Thank you so much for taking time out of your schedule to share to experience with Comfort Suites Oakbrook Terrace. We strive to provide superior customer service, thank you for letting us know we are hitting the mark. We look forward to hosting your future lodging needs. Sincerely, Geri Mulso...

Rantoul, Illinois
Reviewed 1 September 2015

When I first arrived at the hotel the staff was very nice and everything was going good until we went into our first room, another guests items was in the room. I had to go back to the check in desk to get everything cleared up once I done that everything went smoothly, the new room I had was very...

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Helpful?
1Thank Jessica P
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Jessica P; I apologize for the confusion with your first room. I am pleased we were able to remedy the situation without delay and that you enjoyed the rest of your stay. We look forward to seeing you in the future. Sincerely, Geri Mulso Assistant General Manager

Exmouth, United Kingdom
Reviewed 29 August 2015

First things first, get the cons out the way. The check-in staff were not the most educated on what they had to do to check us in.. charging my dad's card twice and being unable to tell us where the rooms were, getting the floors and directions wrong. Con #2: 3rd floor room was right by a broken air conditioning...

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Helpful?
Thank Aaron S
Reviewed 23 August 2015 via mobile

Stayed here on a weekend trip. The layout was very nice, one of the better ones ive seen. Two rooms separated with doors. Clean, very nice beds, parking looked a little tight but was fine. They offer there usual breakfast, nothing fancy but a good selection!

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Helpful?
Thank Overthetopracin... O
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Overthetop; Thank you so much for taking time to let us know how much you enjoyed your stay with us. We strive to provide superior customer service and I am please to hear we are hitting our mark. I will share your kind words with the rest of the staff. We hope you enjoyed the rest of your travels...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Comfort Suites Hotel located in the heart of the Oak Brook business district, offers 100% smoke free accommodations in all 2-Room suites. All suites have french style doors seperating the bedroom and living room. Each room has a flat screen TV (32" and larger). Each suite has 2 flat screen TVs. The hotel offers a full cooked hot breakfast daily, free Wi-Fi, indoor pool, dry Sauna, 24 hour fitness center, Business Center, 24 hour coin-operated guest laundry and more. The hotel has a lounge featuting a bar open some weekday evenings - come join us and mingle with other guests. ... more   less 

Additional Information about Comfort Suites Oakbrook Terrace

Address: 17W445 Roosevelt Rd, Oakbrook Terrace, IL 60181-3526
Region: United States > Illinois > DuPage County > Oakbrook Terrace
Price Range: $110 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Suites Oakbrook Terrace 3*
Number of rooms: 103
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Also Known As:
Comfort Suites Oakbrook Terrace Hotel Oakbrook Terrace
Oakbrook Terrace Comfort Suites
Hotel Style:
#1 Green Hotel in Oakbrook Terrace
#3 Romantic Hotel in Oakbrook Terrace
#4 Business Hotel in Oakbrook Terrace
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Oakbrook Terrace staff and other travellers.
2 questions
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Questions? Get answers from Comfort Suites Oakbrook Terrace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lower number room, near front of hotel, on 1st or 3rd floor. Don't have moldy smell”
 of 5 bubbles H5960MVdavidb, 28 Nov 2016 | Read review
“Rooms on back side are quieter”
 of 5 bubbles bigdo859, 26 Oct 2016 | Read review
“If road traffic noise bothers you...ask for a room facing away from street.”
 of 5 bubbles O5411LZkimberlys, 15 Oct 2016 | Read review
“The staff was not concerned about the children running up and down the hall at night (noisy). Do not rent a first floor room”
 of 5 bubbles SunnyWatson, 12 Oct 2016 | Read review
“Make sure that they have the room you want. They will charge you extra for a handicap room (discrimination).”
 of 5 bubbles bpatrick277, 5 Jul 2016 | Read review
5 of 5