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Comfort Suites Oakbrook Terrace

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Comfort Suites Oakbrook Terrace
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219 Reviews from our TripAdvisor Community

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Showing 216: English reviews
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Reviewed yesterday NEW

We stayed here for one night as it was a great location for the Drury Lane theatre. What happened on Saturday night was the reason for this negative review. There was an incident outside in the 2nd floor hallway...in front of the elevator...that included a large group of people and 3 policeman. We were stuck in our room as we...

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Helpful?
Thank christye824
Honolulu, Hawaii
HOTEL’S FAVOURITE REVIEW
Reviewed 19 May 2016

Enjoyed my stay here 4 nights tue till sat. Checkout is at 12N so rooms don't seem to be ready for early check in unless lucky, they seem to be busy due to large groups. Gulliver's restaurant right next door very convenient with 10% discount to guests and wide variety of food to choose from. Did takeout 2x and happy...

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1Thank furikake
About Hotel's Favourite Review
ComfortSuitesOBT, General Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Furikake We appreciate your feedback and thank you for taking the time to review your stay. We are delighted you had a good experience with us and enjoyed your stay. On behalf of our housekeeping team, I also want to thank you for leaving a tip for them (or trying to). Your generosity is truly appreciated by hotel housekeeping...

Chicago, Illinois
Reviewed 11 March 2017

Have stayed here on many occasions while in town for conferences and always found the property very neat and tidy. It is a bit of a truck to downtown but well fworth the saving in time and money. Tip do not drive downtown take Uber it, the parking fees downtown are horrible.

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Thank happydays741
Reviewed 28 January 2017 via mobile

The room was a lot bigger than i thought. Which made the time there more enjoyable. The staff was friendly and professional. The bathroom was great as well. The breakfast was nicw too. Thank you for the great time.

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Thank Jared H
Paris, France
Reviewed 28 November 2016

We have stay a couple nights a week here for the past 4 weeks. The first week we paid $60 per night and have gone through all sorts of gyrations to get the same rate other weeks. Spent up to 40 minutes explaining to the lady that we had this rate previously, finally got it. Second floor in the higher...

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Thank David B
NYC
Reviewed 28 October 2016 via mobile

We had booked a king size room but after we checked and found that we were given a room with two singles. Management moved us to another room with a king size bed and Jacuzzi. The room, however, smelled of mildew and faced the highway so there was noise all night. Although the rooms are fairly large and suite style...

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Helpful?
Thank NYCTravelPal
ComfortSuitesOBT, General Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Michael, Thank you for your review on your recent stay. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I am glad my team was able to upgrade you with a Jacuzzi suite, despite the fact the card being held on reservation had declined and we were not obligated to hold...

Merzig, Germany
Reviewed 27 October 2016

I got a very friendly reception at the check in counter. The room was very big, clean and comfortable, well equipped with 2 TV sets, fridge, microwave, dvd player etc. free Wifi, A very good price/quality ratio. The hotel offers free breakfast. Very friendly and customer oriented staff.

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Thank Big D O
Reviewed 16 October 2016

Very large rooms. Comfortable beds with nice clean linens. Housekeeping quite attentive. Front desk attendants very kind and helpful. Bedroom and living room separated by doors. Sitting area laid out nice with large desk, sleeer sofa, sitting bench, Ottoman and large frig, microwave and TV. Bathroom a bit small yet workable with the vanity outside the toilet\tub area. Overall the...

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Thank Kimberly S
Lansing Michigan
Reviewed 13 October 2016

The Room My room was on the first floor. For some reason we were put into a handicap room. My wife and I rented the suite for four nights. The size of the room was of a large size. The room was clean and sort of outdated decorated. The table near the front door had one wheel that was taped...

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Thank SunnyWatson
Brooklyn, New York
Reviewed 29 September 2016

Good size room with double beds and an a separate living room. Both rooms have a television. Breakfast options were quite good too. The front desk, breakfast & housekeeping staffs were friendly and courteous. Location was good considering it's only 25-30 mins to downtown Chicago.

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Thank meenmo

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Amenities

Highlights
  • Free Parking
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Comfort Suites Hotel located in the heart of the Oak Brook business district, offers 100% smoke free accommodations in all 2-Room suites. All suites have french style doors seperating the bedroom and living room. Each room has a flat screen TV (32" and larger). Each suite has 2 flat screen TVs. The hotel offers a full cooked hot breakfast daily, free Wi-Fi, indoor pool, dry Sauna, 24 hour fitness center, Business Center, 24 hour coin-operated guest laundry and more. The hotel has a lounge featuting a bar open some weekday evenings - come join us and mingle with other guests. ... more   less 

Additional Information about Comfort Suites Oakbrook Terrace

Address: 17W445 Roosevelt Rd, Oakbrook Terrace, IL 60181-3526
Region: United States > Illinois > DuPage County > Oakbrook Terrace
Price Range: $116 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Suites Oakbrook Terrace 3*
Number of rooms: 103
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Also Known As:
Comfort Suites Oakbrook Terrace Hotel Oakbrook Terrace
Oakbrook Terrace Comfort Suites
Hotel Style:
#1 Green Hotel in Oakbrook Terrace
#3 Romantic Hotel in Oakbrook Terrace
#4 Business Hotel in Oakbrook Terrace
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Oakbrook Terrace staff and other travellers.
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Questions? Get answers from Comfort Suites Oakbrook Terrace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lower number room, near front of hotel, on 1st or 3rd floor. Don't have moldy smell”
H5960MVdavidb, 28 Nov 2016 | Read review
“Rooms on back side are quieter”
bigdo859, 26 Oct 2016 | Read review
“If road traffic noise bothers you...ask for a room facing away from street.”
O5411LZkimberlys, 15 Oct 2016 | Read review
“The staff was not concerned about the children running up and down the hall at night (noisy). Do not rent a first floor room”
SunnyWatson, 12 Oct 2016 | Read review
“Make sure that they have the room you want. They will charge you extra for a handicap room (discrimination).”
bpatrick277, 5 Jul 2016 | Read review
5 of 5