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Hilton Garden Inn Chicago / Oakbrook Terrace

PricelineUSD 176*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 188*
USD 176*
Great Deal
USD 180*
USD 180*
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Hilton Garden Inn Chicago \/ Oakbrook Terrace
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697 Reviews from our TripAdvisor Community

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Showing 685: English reviews
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Rockaway, New Jersey
Reviewed 1 week ago NEWvia mobile

My family recently enjoyed our stay at this hotel. It was clean, quiet, and convenient to the things activities we had planned. The room was nicely decorated and the bathroom clean. The staff were quite friendly and willing to help. There is no complimentary breakfast, however, they do serve a breakfast buffet for a fee. It was a tad pricey...

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Helpful?
Thank ROCKAWAYOKA
Clinton, Mississippi
HOTEL’S FAVOURITE REVIEW
Reviewed 31 March 2017 via mobile

Visited Hilton Garden Inn, Oakbrook Terrace, IL for spring break. Was in Chicago to visit my father, who has been slightly indolent since having a stroke in 03. After a 12 hour drive(from Clinton, Ms) it was so refreshing to know that my favorite hotels still treat its hhonors members so kind. It started with Kathryn, she was the agent...

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Helpful?
Thank Tyrone W M
About Hotel's Favourite Review
NWILLIAMS73, Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Dear Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel, location and with the quality of service you received from our staff. Thank you for high remarks regarding Kathryn's service. She is a great asset to our...

Reviewed 1 week ago

The hallway floors were not clean and bad debris everywhere on the 2'nd floor - plus the phone in the room had a broken connector - i expect a cleaner environment and this did not meet the expectations. On the positive side, at least the staff was friendly

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank HFWZ
Chicago, Illinois
Reviewed 1 week ago via mobile

Typical Hilton Garden Inn But $12.95 breakfast not included. There are Kerigs in the room for your own coffee, however, & coffee is available in the lobby. The front desk staff is not the nicest so if you can get past that, the rooms are OK, decently comfortable and clean, although not very quiet. Be aware that they put a...

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Helpful?
Thank Sandy K
Waunakee, United States
Reviewed 1 week ago

Staff is very rude and does not understand how to take care of their customers. Parking is a big problem at the hotel, we had to park in an adjacent garage. The staff was not nice to the children in the hotel and did not accommodate the teams that were there. Very poor attitudes. Did not recognize any Hilton Honor...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank David E
White Lake, United States
Reviewed 1 week ago

I was met with dirty looks and harsh word when I came down to the VERY over priced breakfast bar without shoes. After a tongue lashing and lecture about guests health I went up and got shoes on came back down, I tried to apologies as i walked past the front desk and was totally ignored. It just really rubbed...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank L4917SOpeterh
Chicago, Illinois
Reviewed 2 weeks ago

Very nice front lobby. Breakfast is not included. $12.95. Free coffee though. Room difficult to control temperature. Noisy. Could hear when rooms next door used bathrooms. Nice that they include Kerigs in the room and Neutrogena bath products. Request top floor for quiet. Beds comfortable.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Lynn K
Madison, Wisconsin
Reviewed 2 weeks ago via mobile

This hotel shares a parking lot with the Drury Lane Theatre and is very close to the Hilton Suites. I'd suggest staying there instead of the Garden Inn. We stayed along with about 18 other families for a hockey tournament. Numerous families had negative experiences with the hotel staff. To begin with, make sure to turn down the offer for...

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Helpful?
Thank Love2Travel53705
Tulsa, United States
Reviewed 2 weeks ago

Poor service by front desk staff and shift manager. Ignorant about my membership - Blue Category. Respond to any enquiry as if "how dare you ask?" If it was not its good location near Oak Brook business district, this hotel may not survive very long.

Review collected in partnership with Hilton Garden Inn
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Thank 971mujeebc
Donald H, Director of Sales at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Thank you for staying with us at Hilton Garden Inn Chicago/Oak Brook and for taking time to provide a review of the hotel. We appreciate your business as we know that you have many options for lodging in the Oak Brook area. On behalf of our entire team, please accept my apology for the lack of customer service displayed during...

Racine, Wisconsin
Reviewed 2 weeks ago

I wouldn't stay any other place when I am in the area...The staff is wonderful...The restaurant is great...It's all in one place...Great staff, great rooms and really good food...You can't go wrong by staying here.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank unionlady808
NWILLIAMS73, Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Thank you so much a wonderful review! We truly appreciate your business and we look forward to welcoming you back! Best Regards, Nicoleta Williams

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
At the center of the beautiful Oak Brook area commercial district, nearby entertainment, attractions, renowned shopping venues and prestigious communities is the premier hotel for service, style and comfort...Hilton Garden Inn Oakbrook Terrace hotel. Located 18 miles west of downtown Chicago and 14 miles southwest of O'Hare International Airport, the Hilton Garden Inn Oakbrook Terrace hotel is in the heart of DuPage County, The Magnificent Miles West of Chicago. A 100% newly renovated hotel, it is part of the Drury Lane Theatre Conference Center and Hotel Complex. ... more   less 

Additional Information about Hilton Garden Inn Chicago / Oakbrook Terrace

Address: 1000 Drury Lane, Oakbrook Terrace, IL 60181-4645
Region: United States > Illinois > DuPage County > Oakbrook Terrace
Price Range: $139 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chicago / Oakbrook Terrace 3*
Number of rooms: 128
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Hotwire, Orbitz, Hotels.com, Cancelon, Priceline, HotelsforEveryone, Cheap Tickets, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and Hotel.de so you can book your Hilton Garden Inn Chicago / Oakbrook Terrace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Oakbrook Terrace Hotel Oakbrook Terrace
Hilton Oakbrook Terrace
Hotel Style:
#2 Romantic Hotel in Oakbrook Terrace
#3 Family Hotel in Oakbrook Terrace
#5 Business Hotel in Oakbrook Terrace
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chicago / Oakbrook Terrace staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Chicago / Oakbrook Terrace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure the windows on the first floor are able to lock before you get settled in.”
77kelseyf, 27 Feb 2017 | Read review
“King room is very nice.”
Woodsguy, 17 Feb 2017 | Read review
“Stay on a high floor, away from the noisy elevator and on the side away form the freeway.”
DanW703, 4 Feb 2017 | Read review
“Beds in the double rooms are small. Ask for a king if traveling alone.”
JStolz1, 27 Jan 2017 | Read review
“Try the 3rd or 4th floors for a quiet night.”
tommN3150GD, 4 Jan 2017 | Read review
5 of 5
Priceline
USD 176* /night
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GardenInn.comUSD 180
Expedia.comUSD 180
getaroom.comUSD 188
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*Disclaimer
Prices are for 1 room, 2 adults
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