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La Quinta Inn Chicago Oakbrook Terrace

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314 Reviews from our TripAdvisor Community

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There are newer reviews for La Quinta Inn Chicago Oakbrook Terrace
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Showing 305: English reviews
Macomb, IL
Reviewed 11 June 2016

The hotel location is convenient to many businesses,restaurants and shopping. I found the front desk staff friendly and eager to please. Microwaves and mini fridges are not standard issue in rooms. Although I requested both, I was told that the only room that had one was a smoking room. No Thank You. The Denny's was abysmal at best, but there...

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Thank propmanager
Chicago, Illinois
Reviewed 8 June 2016

No working shower, housekeeper threw out all my unread newspapers, many of the cable channels(CNN, cnbc, etc.) Reported on Sunday, and today is Wednesday and nothing done! Shower was dangerous. Water became scalding hot! This was told to everyone at front desk.

Review collected in partnership with La Quinta
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Thank Lynnschaefer
LQ Customer Car... T, LQ Customer Care at La Quinta Inn Chicago Oakbrook Terrace, responded to this review

I would like to personally apologize for the series of unfortunate incidences that you experience during your stay with us. We continually try to do our very best for all of our guests but unfortunately sometimes we do fail. I will look into each issue that you have noted in an attempt to correct and improve. Please contact me personally...

Moline, Illinois
Reviewed 4 June 2016

Very slow check in as the customer at the counter was addressing an a/c problem in his room overnight and no secondary counter person to check us in. 10-15 minute delay checking in. Major gas line work w/heavy equipment right outside our assigned room which was very annoying and inconvenient. Denny's offers a 20% discount in immediate area with La...

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Thank Robert T
Mount Zion, United States
Reviewed 1 June 2016

I'm an elite member of La Quinta and was shocked at the service I received here. There was a dirty underwear hung on the wall of the bathroom that no one cleaned and left a foul odor throughout my stay. Also I asked toilet paper and no delivered it at all. Before, no one even picked up the phone at...

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Thank BonefideLakerFan
Terri A, Manager at La Quinta Inn Chicago Oakbrook Terrace, responded to this review

I am so extremely disappointed to hear about your recent stay. Rest assured your comments have been thoroughly investigated and your comments have been shared with the staff. Thank you for letting us know about your stay so we can ensure no other guest in the future will encounter problems such as these.

Reviewed 31 May 2016 via mobile

Stayed here overnight to fly out of O'Hare. It was clean, a shuttle was available, good restaurants nearby and a great deal for the cost. Currently has road construction surrounding it that made it a little more troublesome to get to. I've had good experiences with LaQuinta so I seek them out now.

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1Thank Susan W
Newton, Illinois
Reviewed 31 May 2016

The hotel was a little hard to find, seeing the sign is difficult. However the location is fantastic and close to shopping. At check in the Front Desk Associate was very polite and informative. Told us everything from when breakfast was to where vending and ice machines were located. Even told us that a local restaurant gave 20% discount on...

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1Thank beavs5
Hoffman Estates, United States
Reviewed 30 May 2016

The reason we stay at LQ hotels is because they don't charge extra for pets. This is one of their updated locations. Free wifi, breakfast and a pool. Centrally located to all the shopping in Oakbrook. Many within walking distance. Plenty of restaurants nearby. Downtown Chicago isn't that far way. Interstates nearby.

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1Thank Bino P
Columbus, United States
Reviewed 24 May 2016

Very nice stay, that staff and location was very nice. This was my 3rd time going to Chicago, and the price and quality was the service cannot be beaten. I wish there were better options for the breakfast because I have a diabetic friend that had a hard to finding sugar free options, but other wise it was a very...

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Thank Emily D
Grand Rapids
Reviewed 24 May 2016

We frequently stay with La Quinta when we travel. I chose this location because it was central to all the places we wanted to visit while in the Chicago area. I liked the quite location and the availability of plenty of shopping and restaurants close by. I felt the rooms were on the small side and the bathroom was very...

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1Thank angmitchell
Kalamazoo, United States
Reviewed 20 May 2016

Fitness center is 4 pieces of cardio in a carpeted room with no items for cleaning equipment after use (gross). No weights and no floor exercises as an option (carpet). Shampoo/Conditioner all-in-one in the room only so if you are a female who needs both, bring your own. And bring your own lotion too. Dated rooms, which is not such...

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Thank Suzanne Mari G
LQ Customer Car... T, Guest Relations Manager at La Quinta Inn Chicago Oakbrook Terrace, responded to this review

Suzanne, I am truly sorry to hear that your experience with us did not meet expectations. We appreciate you taking the time to leave feedback, and we will work hard to improve on the issues you have mentioned. We hope to see you in the future. Sincerely, Jenna La Quinta Customer Care Team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about La Quinta Inn Chicago Oakbrook Terrace

Address: 1 South 666 Midwest Rd, Oakbrook Terrace, IL 60181-4429
Region: United States > Illinois > DuPage County > Oakbrook Terrace
Price Range: $121 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn Chicago Oakbrook Terrace 2.5*
Number of rooms: 154
Reservation Options:
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Also Known As:
La Quinta Chicago Oakbrook Terrace Hotel Oakbrook Terrace
La Quinta Oakbrook Terrace
Oakbrook Terrace La Quinta
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn Chicago Oakbrook Terrace staff and other travellers.
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Questions? Get answers from La Quinta Inn Chicago Oakbrook Terrace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not let them put you in room 105! Way too noisy!”
 of 5 bubbles 144heidis, 22 Jul 2016 | Read review
“Ask for a room with a bigger bathroom. Some rooms have the toilet and tub separate from the sink and they are very small.”
 of 5 bubbles angmitchell, 23 May 2016 | Read review
“If you have a dog ask to be placed near the dog walk area.”
 of 5 bubbles Breadhead_12, 7 Oct 2015 | Read review
“Lots of doors for easy access to the car.”
 of 5 bubbles dfish2015, 29 Aug 2015 | Read review
“Ask for fridge/microwave, smoking/nonsmoking in advance if you have preference.”
 of 5 bubbles Z880JPjanes, 27 Jul 2015 | Read review
5 of 5