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Chicago Marriott Oak Brook

Expedia.comUSD 195*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Chicago Marriott Oak Brook
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287 Reviews from our TripAdvisor Community

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Showing 279: English reviews
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Kenosha, Wisconsin
Reviewed 1 week ago via mobile

The hotel was fantastic with nice, comfortable rooms. It was modern, clean and well maintained. We stayed here for a night away from home for no reason other than we wanted a nice hotel near Toyota Park in Bridgeview. Our kids loved the huge pool. The bar had a great local beer selection. The Starbucks barista was super friendly. The...

Thank kenosha2005
Dessel, Belgium
Reviewed 4 weeks ago via mobile

Really great hotel for business with good facilities and superb staff. Somewhat older interior but very clean. Flexible on all arrangements from rooms, meeting rooms and catering. Shopping center and restaurants just across the street.

Thank Tom L
Reviewed 16 March 2017

Big, fancy business hotel close to McDonald's HQ. Room was big and very nice - comfortable bed and the HVAC worked well, always important for a good night's sleep. Small fridge in the rooms which oddly has a note on it saying it's only suitable for storing drinks and not for perishable foods. The gym is pretty good for a...

Thank Cathy R
Minneapolis, Minnesota
Reviewed 23 February 2017

Stayed here for a week, the good about here is the breakfast and the bar. Room was just next to the busy highway and was way too noisy. Not sure if it was the window. The bed was comfortable but the temperature control was off, either too cold or too hot. two nights did not have a good sleep. I...

Thank Saurav S
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for taking the time to let us know about your recent stay. I am so sorry that you did not have a good experience with us. We strive for 100% guest satisfaction, and we failed you on that. I will share your feedback with my team and review any opportunity for a quieter room. I hope that should...

Louisville, Kentucky
Reviewed 12 February 2017 via mobile

Hotel is a bit dated. Rooms need a refresh but not terribly bad. It was tough to control room temp and pillows were average. Bar area is nice to get some work done. Service was acceptable and food was average. Convenient Starbucks located next to the lobby.

Thank SunshineLouisville
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for sharing your experience while staying with us at the Oak Brook Marriott. Your feedback will help us to better improve our hotel and recognize our teams contributions to service excellence. We look forward to welcoming you back when your travels bring you back to the Oak Brook area. Sincerely, Kathy Dwyer Director of Operations

Reviewed 5 January 2017 via mobile

This is the second time I have stayed in this hotel and both times I have had significant trouble sleeping. The rooms are lovely and the beds comfortable. However the hotel sits between a busy street and a freeway, which is not that uncommon. However the heating/cooling system is so loud that it is hard to keep the fan on...

1Thank cpreef
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for your feedback regarding your recent stay with us at the Oak Brook Marriott. We appreciate the insight and comments from our guests in an effort to continue providing our guests with the best service and experience. We will share your feedback with our leadership team to consider all opportunities for a quiet stay. Sincerely, Kathy Dwyer Director...

Shawano, Wisconsin
Reviewed 28 November 2016

We stayed here because my husband had a conference, but used it for 'pleasure.' The fitness facility and pool were in great shape. Our boys LOVED the pool and were the only ones in it. We liked have the shopping across the street.

Thank Carey G
Kansas City, Missouri
Reviewed 21 November 2016 via mobile

Hotel is across the street from Oak Brook outdoor mall which has a nice selection of stores. Hotel was average for Marriott and upgrade was marginal for a Platinum member, I still like Starwood's better. Bar was ok but bartender was rude. My gf had breakfast and it was just average. We tried the pool / hot tub and heavy...

1Thank Duke D
Chicago, Illinois
Reviewed 10 November 2016

The location is great, but not the hotel. The staff was friendly, but the room décor is dated. There wasn't a remote control for the TV, but maintenance brought one up for the room. The private area for elite members to dine and have beverages is closed on the weekends. Guests are given a voucher for the restaurant, which isn't...

1Thank MalibuJune59
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for your feedback regarding your recent stay with us at the Oak Brook Marriott. Your comments have been reviewed and shared with the leadership team in an effort to continue to strive in bringing a high quality product, great guest service and good food & drink. We hope you consider staying again should your travels bring you back...

Reviewed 31 October 2016

This is a very clean full service Marriott. We had planned eating dinner in their restaurant and were the only ones, so the bartender had us sit in the bar with the dinner menu. It was very loud and since his main interest was bartending, the service wasn't good. The door to our room would stick and my wife couldn't...

Thank 3swim3
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for sharing you experience on your recent stay at the Oak Brook Marriott. Your insight and sharing will help us address areas where improvement can be made. We have shared your feedback with the appropriate leadership team to address to ensure this is an isolate incident and corrected moving forward. We hope you consider visiting us again should...

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Dining (9)
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Other (27)
07/05/2017 08/05/2017
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  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
1401 West Restaurant
1401 West Restaurant
Cuisines: International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Paid Wifi
  • Public Wifi
  • Paid Internet
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Depart from ordinary hotels in Oak Brook, IL, to discover exceptional service and luxurious accommodations at the Chicago Marriott Oak Brook hotel, situated near Lombard, Naperville and Downers Grove. From shopping at Oakbrook Center to visiting Brookfield Zoo, discover all there is to do during your stay. Revitalize the body in this Oak Brook, IL, hotel's over-sized indoor swimming pool or relax in stylish guest rooms featuring plush bedding and deluxe amenities. Indulge your taste buds at 1401 West Restaurant, this Oak Brook, Illinois, hotel's premier dining establishment featuring sumptuous menu options. Or, for those on the go, the on-site Starbucks(R) serves freshly brewed coffee and delicious pastries. Providing the perfect atmosphere for a professional conference or sophisticated soirée, this hotel in Oak Brook, IL, provides the latest in technological enhancements and contemporary décor. Whether traveling for business or leisure, let Chicago Marriott Oak Brook envelop you in sophistication. ... more   less 

Additional Information about Chicago Marriott Oak Brook

Address: 1401 W 22nd St, Oak Brook, IL 60523-2009
Region: United States > Illinois > DuPage County > Oak Brook
Price Range: $175 - $383 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chicago Marriott Oak Brook 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Chicago Marriott Oak Brook Hotel Oak Brook
Marriott Oak Brook
Oak Brook Marriott
Hotel Style:
#4 Business Hotel in Oak Brook
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Questions & Answers

Here's what travellers have asked, with answers from Chicago Marriott Oak Brook staff and other travellers.
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Questions? Get answers from Chicago Marriott Oak Brook staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book the front side, away from the highway”
Saurav_Sen, 23 Feb 2017 | Read review
“Stay some where else.”
MalibuJune59, 9 Nov 2016 | Read review
“facing mall may be quieter”
danoinma, 19 Oct 2016 | Read review
“Higher floor facing the Oak Brook Mall”
LuvDaSun222, 29 Aug 2016 | Read review
“Rooms facing mall are quieter.”
  • Gap under door = you hear everything in the hallway.
  • Poor planning! Open bathroom door bumps toilet & blocks tub/shower.
KathrynH, 29 Jul 2016 | Read review
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USD 195* /night
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