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Doubletree Hotel Chicago Oak Brook

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Doubletree Hotel Chicago Oak Brook
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848 Reviews from our TripAdvisor Community

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Showing 836: English reviews
Quad Cities
Reviewed 3 days ago NEW

some items in room could use some attention,some things were great but with the issues my ratings were higher and some ended up being low,I travel often I've stayed at Hilton in Manhattan,Scottsdale,Indy now Chicago and I've got to say this one was the first I had any things not at the best.

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Helpful?
Thank Marsha C
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Marsha C, Thank you for your loyalty to the Hilton family and I do hope that you are an HHonors member, as it's one of the best travel rewards programs in the business. We look forward to having you back as our guest. Chris J

Fort Walton Beach, United States
Reviewed 5 days ago NEW

We have stayed at this location 3-4 times now and have only had good experiences from check in to check out. The front desk personnel make you feel welcome (love those cookies!), the rooms are always clean, with comfortable bedding and a good t.v.

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Helpful?
Thank C4931WPjanets
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Consistency is key in what we do and to get such great feedback from a frequent guest really means a lot to the team. We thank you so much for taking the time to give us your insight and we really do appreciate your noticing our efforts! Chris Johnson

Reviewed 1 week ago

From the moment I arrived, the people at this hotel exceeded my expectations. Quick and friendly check-in. A free drink voucher to watch the game with a beer. Two bottles of water in the room. The room... What a room. 7th floor, balcony, and a great view of Chicago about 10 miles away. Everything in the room was clean and...

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Helpful?
Thank SailingTs
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Thank you so much for taking the time to give us your feedback. We look forward to having you back as our guest! Chris Johnson

Reviewed 1 week ago via mobile

This hotel is top notch. At check in, I was greeted by a friendly, smiling face. The hotel was beautifully decorated for the holiday season. Comfortable and clean accommodations. Lovely soaps and loofa (the little things) the warm chocolate chip cookie was heartwarming and appreciated. There is a shuttle that conveniently provides free transportation to night end restaurants in the...

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Helpful?
Thank Christina Y
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Christina Y, Happy Holidays to you and yours and thank you for the very kind words!! Chris J

Bartlett, United States
Reviewed 1 week ago

The beds were super comfy and the breakfast buffet is really good. If you want to stay in the oakbrook area and shop. The hotel is right across the street. The staff is super friendly and made checking in and out super easy and quick. I would definitely recommend this hotel.

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Helpful?
Thank dianafR2630OH
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Thank you so much for the kind words! The shopping and dining across the street are world class! We look forward to having you back as our guest. Chris J

Reviewed 2 weeks ago

Great hotel to stay at and host a conference/meeting. Hosted events there in the past. Rooms are all updated and most of the event space is as well. Very close to Oak Brook Center Mall and also has an indoor parking garage.

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Helpful?
Thank Alex V
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Alex V, We are one of the only hotels in the Western Suburbs with FREE covered parking. At some point it might actually get cold and snow this year... Chris J

San Antonio, Texas
Reviewed 2 weeks ago via mobile

Staff was awesome and every area of this hotel was spotless. The hotel has quite a few places and to see from having your boots shined to a mini convenience store and a nice restaurant and bar to get a good meal and a cold beverage. Room was clean and well laid out. Will absolutely stay here again if I'm...

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Helpful?
Thank Racktravler
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

We look forward to having you back as our guest! Have a Happy Holiday Season! Chris Johnson

Winchendon, United States
Reviewed 2 weeks ago

This hotel is great, from the front desk to Foxes grill. All make you feel like family. Breakfast is the best with omelet buffet with fresh made eggs. Not sure where the fruit comes from but fresh raspberries and blueberries even in the off season. The shoes shine guy is very personable and I enjoyed talking to him before dinner....

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Helpful?
Thank Karl S
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Karl S, Thank you so much for taking the time to give us your feedback. Matthew, the owner of Spirit Shine, is fantastic, so thanks for mentioning him and your other comments about the team and the food!! Chris J

Chicago, Illinois
Reviewed 2 weeks ago

Taking a break from The hustle and bustle of work to contemplate holiday shopping. Stop at one of my favorite hotels out in Oak Brook with the shopping is wonderful room was clean service was fair had a great time looking forward to the shopping season

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Helpful?
Thank Lowell H
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Lowell H, Thanks for stopping by and Happy Holidays to you and yours! Chris J

Oakbrook, United States
Reviewed 2 weeks ago

I've stayed at this hotel on several occasions and this time was not the norm. They fell short on cleanliness, slow draining tub, and locking mechanism on door failure, which caused me to be locked out of the room.

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Helpful?
Thank 997trevorw
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

I am very sorry that we did not get it right this time. I shared your comments with our housekeeping and engineering teams. We look forward to having you back as our guest and getting it right again. Chris Johnson

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Doubletree Chicago Oak Brook is the perfect location for your leisure or business trip. Close to O'Hare and Midway Airports, just 18 miles to Chicago, walking distance to Illinois' largest outdoor shopping mall, and convenient to the Metra Train, zoo, theaters, and golf courses. Book a Chicago weekend escape with all the fun and attractions without the downtown Chicago expense. Hotel features FREE parking, local transportation and warm chocolate chip cookie with walnuts, at check-in. ... more   less 

Additional Information about Doubletree Hotel Chicago Oak Brook

Address: 1909 Spring Rd, Oak Brook, IL 60523-3923
Region: United States > Illinois > DuPage County > Oak Brook
Price Range: $157 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Chicago Oak Brook 3.5*
Number of rooms: 428
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Hotels.com, Booking.com, Expedia, Priceline, Odigeo and Travelocity so you can book your Doubletree Hotel Chicago Oak Brook reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Oak Brook
Oak Brook Doubletree
Hotel Style:
#3 Family Hotel in Oak Brook
#3 Business Hotel in Oak Brook
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Hotel Chicago Oak Brook staff and other travellers.
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Questions? Get answers from Doubletree Hotel Chicago Oak Brook staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“balcony is great. 7th floor extremely quiet. Be sure to request a higher room.”
 of 5 bubbles SailingTs, 2 Dec 2016 | Read review
“We had room 769 . Room was top floor. Was quiet and toward the end of the hallway.”
 of 5 bubbles hopecrail, 11 Oct 2016 | Read review
“I would not stay over the weekend when this hotel is full of events.”
 of 5 bubbles pesp, 4 Oct 2016 | Read review
“If you are a smoker, go for a lower level room with patio out to smoking area.”
 of 5 bubbles 902pennyr, 2 Oct 2016 | Read review
“Any of them but the higher the better for a good view.”
 of 5 bubbles I1275DYwilliamb, 31 Aug 2016 | Read review
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