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Residence Inn Chicago Oak Brook

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Residence Inn Chicago Oak Brook
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166 Reviews from our TripAdvisor Community

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Showing 160: English reviews
Milwaukee, Wisconsin
Reviewed 3 June 2015

FIRE ALARM went off Sunday night about 9:45P. Fire department, police and ambulances arrived with lights flashing. The building was evacuated but they had no plans for helping disabled people out of the building. We were on the 2nd floor and there was a light near the Exit door AREA OF HANDICAP RESCUE ASSISTANCE. My husband and I waited there...

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Helpful?
1Thank Bess W
Israel
Reviewed 20 May 2015 via mobile

I was to spend a weekend in Chicago between one business trip to another and as there was no reasonably priced hotel room in the city that weekend I picked this hotel due to previous good experience with the brand and the reviews I read. This facility is nice, it's located on a business park just off the highway and...

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1Thank Fretliner
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank You for taking the time to write a review on Tripadvisor about our hotel. We appreciate your feedback! We are so sorry that you only had a mediocre experience. We hope that you choose to stay with us again the next time you are in the Oak Brook area so that we can make it a better experience!...

Cincinnati
Reviewed 1 May 2015 via mobile

Debbie at front desk and Mike the shuttle driver went above and beyond with customer service to me. Because of a cab driver error, I ended up at wrong hotel. After a long flight, the last thing you want to be told is that you dont have a reservation. Debbie tracked down the correct hotel that I should have been...

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Thank gobux
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank you so much for taking the time to write a review about our hotel! We are so glad that yoiu enjoyed your stay here and will pass on your great comments to Debbie and Mike! We hope to see you again soon! Thank You! Amanda Swets Operations Manager

Hyderabad, India
Reviewed 31 March 2015

This is one of the better Residence Inns that I have stayed in. The property is relatively new (as seen from the sofa bed, fridge, carpets and overall property indicators). The staff is friendly and remembers a returning guest even if it has been months after checking out. Food is at par with other hotels. It is extremely close to...

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1Thank Subhojit_Chatterjee
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank You for taking the time to write us a reveiw on TripAdvisor! We are so glad that you are enjoying your stay! We hope to become your 'home away from home' while you are here on business! Thank You! Amanda Swets Operations Manager

Chesterton, Indiana
Reviewed 12 March 2015 via mobile

We enjoyed our stay at the Residence Inn Oak Brook. The style and look of the hotel, inside and out, was very nice. However, the hotel needs to sharpen up on it's cleaning. Stairwell and hallways were noticeably dirty. We enjoyed time in the indoor pool. However, where one was to rinse off before or after swimming, there was trash...

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1Thank bdamron
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hi Sabrina, Thank you so much for taking the time to write a reveiw on Trip Advisor. We are happy to hear your feedback and will use it to better our hotel! We are so glad you enjoyed your room and the full hot breakfast in the morning. We hope to see you again the next time you are in...

Eagle, Idaho
Reviewed 4 March 2015

Great experience at the Residence Inn Chicago Oak Brook. Why? Convenient location, with good access to western suburbs. Just off of a main artery, but nevertheless it was quiet. Friendly staff and room was impeccably clean.

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1Thank Time_To_Fly2014
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank You so much for taking the time to write such a great review on Trip Advisor. We appreciate your feedback and will pass it along to our staff. We hope to see you again the next time you are in the Oak Brook area! Thank You! Amanda Swets Operations Manager Residence Inn Oak Brook

Grand Rapids, Michigan
Reviewed 18 February 2015

We recently stayed there for a couples retreat for our group of 20 plus couples. The sales team we worked with was awesome and when we arrived all our room were ready before check in time. Rooms were neat, clean, and comfortable and everyone was pleased!!! Very pleasant staff and great breakfast too.

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Thank Kalene M
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hi Kalene, Thank You so much for taking the time to write a review about your experience at our hotel! We are so glad that you stayed with us for your retreat and would love to have you stay with us the next time you are in the area! Amanda Swets Operations Manager Residence Inn Oak Brook

Lansdale, Pennsylvania
Reviewed 4 February 2015

Stayed here for a couple of days on business. The location is good with easy on and off to plenty of major roads. You are located to alot of businesses, eateries and a mall (which I didn't visit). The property itself appears to be newly renovated and front desk service was very good. The room itself was clean, spacious and...

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Thank sal c
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank You for taking the time to fill out a review about our hotel! We are so glad you enjoyed your stay with us! We hope to see you again the next time you are in the Oak Brook area. Thank You! Amanda Swets Operations Manager Residence Inn Oak Brook

Chicago, Illinois
Reviewed 26 January 2015

Being a fan of Marriott's, I decided to choose this on New Year's Eve. I couldn't complain about the price, because it much less than I had expected to pay, especially considering the day and the amount of people staying. Overall it was clean, the staff was very friendly, and the breakfast wasn't too bad. The three complaints that I...

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Thank rynsgr8
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Dear rynsgr8, Thank you very much for choosing to stay with us. I am glad you found our hotel clean and friendly. Your feedback is very valuable to us and allows us to improve our product and service. Thank you for takin the time to write a review. I hope that we have the opportunity to serve you again. Regards,...

Indianapolis, Indiana
Reviewed 25 January 2015

A group of friends and I stayed here one night 1/9/15. We arrived around 9pm. We were quickly checked in. The one bedroom, one bath room was great. I would NoT recommend sleeping on the sofa bed. It was uncomfortable. Next time I will pay the extra and get the bigger room. It was clean,quiet, and nicely appointed. The hOt...

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Thank beth070303
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Dear beth070703, I am glad you had an enjoyable stay with us and that you found our room clean, quiet and nicely appointed. I agree that our complimentary breakfast is a great bonus for all our overnight guests. We look forward to serving you again when you are in the area. Regards, Amanda Swets Residence Inn Management

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly-renovated! Located off of I-88 near the Oakbrook Center Mall, 30 minutes from downtown Chicago our convenient location is ideal for weekend or long term stays. Our Oak Brook hotel offers apartment-style suites 50% larger than traditional rooms with fully-equipped kitchens with granite countertops, free WiFi, workstations with natural light and separate living and sleeping areas. Guests can enjoy all new modern furnishings and conveniences like complimentary breakfast, weekday evening social with snacks, beer, wine and even a complimentary grocery shopping service! Make the Residence Inn Oak Brook your weekend home for a visit to Brookfield Zoo or golfing at any one of several fine courses located nearby. Preferred by business travelers, our Oak Brook hotel is near the headquarters of McDonald's, Follett Corp., Ace Hardware, and many other large employers. Our indoor pool, fitness center, outdoor patio off the main lobby and business center make us a true stand-out! ... more   less 

Additional Information about Residence Inn Chicago Oak Brook

Address: 790 Jorie Blvd, Oak Brook, IL 60523-2256
Region: United States > Illinois > DuPage County > Oak Brook
Price Range: $142 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Chicago Oak Brook 3*
Number of rooms: 156
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Also Known As:
Residence Inn Chicago Oak Brook Hotel Oak Brook
Residence Inn Oak Brook
Oak Brook Residence Inn
Hotel Style:
#4 Family Hotel in Oak Brook
#5 Business Hotel in Oak Brook
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Chicago Oak Brook staff and other travellers.
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Bremen, Germany

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Questions? Get answers from Residence Inn Chicago Oak Brook staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor.”
356clintg, 22 Nov 2016 | Read review
“a lot of places to eat and shop, can't hear noise”
bryantyx, 17 Aug 2016 | Read review
“It is hard to get into their lot. Not easy to find. Stay away from Freeway side. They kitchen was great. Full size frigerator etc.”
MinnesotaCheeks, 6 Jul 2016 | Read review
“Rooms at the end of the hall are much quieter. Also, you can head down the stairs to exit as the elevators are slow!”
Mltreece, 26 Jun 2016 | Read review
“quiet hotel over Christmas.”
craigclark, 29 Dec 2015 | Read review
5 of 5