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The location is great. Near plenty of shopping and places to eat. The rooms were very basic. Not typical of any residence inn I have stayed at. The bed was old. The staff were very friendly and helpful. The hot breakfast was just ok. A...More
Thank renee d
Response from Bo H, General Manager at Residence Inn Chicago Oak BrookResponded 3 days ago
Thank you very much for the comments regarding your recent stay. I sincerely apologize that your experience was anything less than completely satisfying. Please know I have shared your comments with my team so that we may improve for future visits.
We stayed a 15 days while waiting to move in our new apartment. Rooms are more spacious than other places in that area. Location isn't that great. They try to get some atmosphere with guest activity Monday to Wednesday...which is quite nice.
Don't choose a...More
Response from Bo H, General Manager at Residence Inn Chicago Oak BrookResponded 1 week ago
Thank you for commenting on your recent stay. I apologize that your experience did not meet your expectations. Please know I have share your feedback with my team so we can make improvements. Thank you again for the comments and we hope to see you...More
We stayed here on 9/13 and again 9/27-28. Darlene was on the front desk for both visits and greeted us as returnees on the 27th. A very nice, personal touch. We asked for a quiet room and were put on the 3rd floor both times...More
Response from General M, General Manager at Residence Inn Chicago Oak BrookResponded 3 weeks ago
dbw45140, Thank you for sharing details from your recent stay at our hotel. We really appreciate the five star rating and are so glad to read of your wonderful experience! We'd love to welcome you back again.
From the moment I walked in the lobby the two ladies behind the desk treated me like they already knew me and genuinely cared about my day! Debbie went above and beyond to help my colleague and I find places to eat and transportation to...More
Thank Kristen B
Response from General M, General Manager at Residence Inn Chicago Oak BrookResponded 12 September 2017
Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing our great staff. I will be sure to let them know that their hard...More
I am working at my local corporate office 2 weeks per month and have been staying at this location since January. The facilities, rooms, bath, spa, eating area and workout room are very clean and perfectly in order on a consistent basis. The rooms offer...More
Response from General M, General Manager at Residence Inn Chicago Oak BrookResponded 5 August 2017
cryano1818, Thank you so much for the 5 star rating and sharing your review! We really appreciate guest feedback and you mentioned all the aspects that we focus on for a great stay--it's all due to a great staff, that provide such well-maintained guest rooms...More
USD 124 - USD 217 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#4 Family Hotel in Oak Brook
#5 Business Hotel in Oak Brook
Non-Smoking Rooms ,
Number of rooms
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I personally called the Residence Inn Oak Brook this morning and inquired about their shuttle services.They stated they have shuttle services that would accomodate you at 7 to 9 AM in the morning and 5-7 PM in the... More
I personally called the Residence Inn Oak Brook this morning and inquired about their shuttle services.They stated they have shuttle services that would accomodate you at 7 to 9 AM in the morning and 5-7 PM in the afternoon/evening. I hope this is helpful.