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Candlewood Suites O'Fallon

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60 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites O'Fallon
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Showing 60: English reviews
Pueblo West, Colorado
Reviewed 8 September 2015

With a Great location, and easy on/off of the interstate it made it easy to navigate to! The staff was very Friendly and helpful. The roads were modern and updated full appliances. The overall property was well-kept. Was close to shopping and restaurants.

Thank Roy S
Reviewed 23 August 2015

My husband, my 3 yr old Boston Terrier and I had the pleasure of staying here on our way to Colorado the middle of June and on our return the end of July. The efficiency was adequate to meet our needs. It was the caring staff that really made the difference. It appeared to us they really cared about us....

Thank bliss380
Reviewed 12 July 2015

The rooms here are well laid out and a good size! There is enough room that you don't feel like you're staying in a cramped space. The kitchen area is well sized and contains all the amenities you would expect. The desk is nice and large. The bathroom is also a good size. My room was also well cleaned. The...

Thank Vilmos B
Decatur, Alabama
Reviewed 7 July 2015

Stayed here over the fourth of July weekend. The staff was nice and gave us recommendations on local resturants. The hotel was pretty clean. The room we stayed in had a very clean bathroom and overall the room was clean, however, the carpet was gross. I wore my flip flops around the room. They really could stand to shampoo the...

Thank Kesha F
Reviewed 27 June 2015 via mobile

I chose this hotel because it had a well equipped kitchen and did not have those horrible continental breakfasts. 1)Customer service was great. 2)The room was well designed. 3)They have a DVD in the room and you can check out free dvds if you end up stuck at the hotel on a rainy day. 4)You can borrow small appliances such...

Thank Assembly of G
Bloomington, Illinois
Reviewed 16 June 2015

This was our first stay at a Candlewood Suites and did not research it to know that it is affiliated with Extended Stay. The facility was clean and the staff very pleasant. The bed comfort was average, and unfortunate for us, our room was right outside of the elevator (room 209).

Thank Larry H
Jackson, tn
Reviewed 13 April 2015 via mobile

I am a Platinum IHG member and usually book at Holiday Inn. Thought I would experience a different hotel in the same chain (and save a little $). Greetings from the staff were very friendly and covered all the bases from room cleaning ( once every 7 days) to the free guest laundry (just saved $8). Rooms are clean to...

1Thank RobboJackson_tn
Saint Louis, Missouri
Reviewed 26 February 2015

We stayed valentines day weekend. Was not expecting the mini kitchenette-we did know there was a full sized fridge, but not burners, and pots and pans and a dishwasher too.very nice room for the price, VERY friendly and nice front desk staff.

Thank Tony P
Laura-Candlewood, General Manager at Candlewood Suites O'Fallon, responded to this review

Dear Tony P: I am so happy that we exceeded your expectations here at the Candlewood Suites, O'Fallon, Illinois. Valentine's Day is a very special occasion, and it warms my heart to know that we helped in making your's memorable. I truly hope that you come back and visit us again in the near future. Stop by my office and...

Carbondale, Illinois
Reviewed 18 February 2015

I read a lot of reviews before I booked here. I will start with the positives. The staff--wonderful!! They were all so nice, very friendly and helpful. The kitchen was well stocked. We had a regular room, not the suite. It has a full size fridge, cooktop stove, no oven, microwave, and sink. The cabinets are stocked with some silverware...

Thank CRG91
Laura-Candlewood, General Manager at Candlewood Suites O'Fallon, responded to this review

Good Day! Thank you for taking the time to review our property. By you taking this time it gives us the feedback we need to improve issues that guest may have. I am very pleased that you were happy with our staff and the cleanliness of our hotel. However, I wish that you did not have the issues that you...

Kelso, Missouri
Reviewed 10 February 2015 via mobile

I booked a room at the Candlewood Suites in O'fallon as I was going to be at an event in the area. I had never stayed at a Candlewood before so I didn't know what set it apart from other IHG brands. They are basically geared towards extended stay guests to bridge the gap between hotels and apartments. When I...

Thank Chris M
IHGCare, Guest Relations Manager at Candlewood Suites O'Fallon, responded to this review

Dear Chris M, I appreciate you taking the time to comment about your recent stay at our hotel. It is nice to note that the rooms are well to your liking and regarded the comfortable bed. However, it is regrettable if the the air conditioning unit prevented you for having a good night sleep. I can assure you that your...

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
At the Candlewood Suites O'Fallon Illinois Hotel, we put the amenities where they really count: in your room. Big, built for comfort or an extended stay. It's the ultimate suite hotel for the business traveler. Each suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your oversized executive desk with two separate phone lines - check email and talk on the phone at the same time. Relax in the overstuffed recliner while you enjoy the DVD / VCR Combo. Borrow your favorites from our free video and DVD library. Work off some stress in our fitness center or visit our Candlewood Cupboard. You can purchase meals, snacks and sundry items at value prices. Pets Are Welcome with a fee of $75 for 1-6 nights or $150 for 7 + nights. Room cleaning is provided once every 7 days.Maximum number of guests allowed per room including children is 2 in a room with one bed and 4 in a room with two beds. The front desk is open 24 hours a day. ... more   less 

Additional Information about Candlewood Suites O'Fallon

Address: 1332 Park Plaza Dr, O'Fallon, IL 62269-1763
Region: United States > Illinois > O'Fallon
Price Range: $122 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites O'Fallon 2.5*
Number of rooms: 79
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Also Known As:
Candlewood O'fallon
O'fallon Candlewood Suites
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Questions & Answers

Questions? Get answers from Candlewood Suites O'Fallon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 403 is good nice view”
 of 5 bubbles AmberG279, 25 Jun 2016 | Read review
“They keep a very clean environment to assist in accommodating your pets”
 of 5 bubbles monty372, 7 May 2016 | Read review
“There is a pond behind the motel with a couple of ducks and a couple of geese. That is very relaxing.”
 of 5 bubbles garl0na, 1 Apr 2016 | Read review
“Choose another hotel.”
  • Rips on recliner.
  • Grime on shower head.
  • Mass amount of dust on top of refrigerator.
  • Build up from previous guests on pan.
 of 5 bubbles JamesTheDG, 14 Mar 2016 | Read review
“Quiet interior rooms and hallways!”
 of 5 bubbles roys437, 7 Sep 2015 | Read review
5 of 5