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Crowne Plaza Hotel Chicago - Northbrook

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266 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Chicago - Northbrook
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Showing 256: English reviews
Chicago, Illinois
Reviewed 15 October 2015

This hotel has good meeting/conference facilities but the rooms leave a lot to be desired. I paid an extra $40 for a balcony which looked out on a rooftop and nothing else. Without craning your neck and practically falling out of the balcony all I could see was rooftop air conditioning apparatus and ducts. Horrible. The dry wall had large...

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Helpful?
Thank Claude P
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments - we apologize for the difficulties you encountered in your stay and will look into those further - we appreciate the feedback. We do hope to see you again in the future and appreciate you staying with us.

McPherson, Kansas
Reviewed 14 October 2015

When my O'Hare flight was canceled I was given a voucher to stay at the Crown Plaza in Northbrook, where I was treated kindly by the staff, had a great room and hygiene bits that weren't in my carry-on, and provided a wonderful plan to get a bit of rest. My only complaint is that there were such a limited...

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Helpful?
Thank Monica R
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you so much for your great comments! We are excited you enjoyed your stay with us and appreciate the kind words - Thank you so much for your feedback and we hope to see you again soon! Safe Travels!

baltimore
Reviewed 11 October 2015 via mobile

Stayed at the crowne plaza for 10 days for business meetings. There was nothing here that i didn't like. The room was fantastic the breakfast was amazing. Above all the staff at the front desk and housekeeping were so nice and helpful. I sure hope i can come back here

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Helpful?
Thank daniellatzvi
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for your feedback! We are excited you enjoyed your stay with us and look forward to seeing you again in the future! Safe travels!

Dubai, United Arab Emirates
Reviewed 6 October 2015 via mobile

The crown was an enjoyable stay, the rooms are spacious and clean and the staff were very friendly. Unfortunately my room didn't get serviced (clean) one day and then the following it still wasn't clean prior to my departure (late checkout). Had to request more towels and they still didn't take the used towels with them. The buffalo wings and...

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Helpful?
Thank Redbullx2
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments about your stay with us. We are excited you enjoyed your stay and look forward to seeing you again in the future! We also appreciate the feedback on housekeeping and will share that with the team. Safe Travels!

Huntsville, Alabama
Reviewed 1 October 2015

I've stayed at this property in the past and they have updated the rooms. They were very quiet and spacious. The bar service was efficient with the standard pub fare, flavor not so great but it was late in the evening. They have yet to update the public spaces and they are quite dated with very uncomfortable chairs in the...

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Helpful?
Thank ADTRAVSuz
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments on Crowne Plaza Northbrook. We are excited you enjoyed your stay with us and appreciate the feedback on the hotel. We will definitely look into the chairs in the bar area - thank you again for your comments and safe travels!

Sterling Heights, Michigan
Reviewed 30 September 2015

This is a very nice clean hotel. Concierge is very helpful and courteous. Friendly area and lots to do in a 5 mile area (nightclubs, shopping, restaurants). The hotel has 2 shuttle buses and will take you anywhere within the 5 mile radius) They have ‘sleep number’ beds and I honestly can’t tell you what the bedding was like, because...

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Helpful?
Thank redroses123
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you so much for your great comments - we are very excited to see you enjoyed your stay with us and would visit us again in the future. Thank you for the great feedback and safe travels!

Texas
Reviewed 22 September 2015

I stayed here for business two weeks and overall it was better than expected. The hotel is older and gets a lot of business due to the major companies in the area so expect minimal kid activity. This hotel is also very distant from downtown and not very many shops in the area. The staff was very friendly and they...

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Helpful?
Thank 409Joe
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your feedback - we are excited you enjoyed your stay with us. We also appreciate your comments on the sleep # beds and will look into that - we appreciate you taking the time to share your comments. Safe travels and we hope to see you again in the future.

Boise, Idaho
Reviewed 20 September 2015

I stayed 2 full weeks for business. Clean Rooms Great Staff : They would great you in the halls, even ask if they could help with anything as they walked past. GREAT POOL: The pool is crystal clear and doesn't smell like chlorine. Loved it! I stayed in the "quiet zone" which was nice, however, it doesn't seem to carry...

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Helpful?
Thank dbaudrate
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you so much for your great comments - we are excited you enjoyed your stay with us and look forward to seeing you again in the future! Safe Travels!

Pembroke pines fl.
Reviewed 2 September 2015 via mobile

Yes we stayed here for 5weeks..we r leaving for home tomorrow..9/2...we can honestly say that everything was perfect..the room was always clean.... and all the staff was very friendly and helpful....since we only eat oatmeal and fruit for breakfast this was a problem as so many times the oatmeal was so loose it wasn't eatable... And the Mellon's were not...

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Helpful?
Thank Barbara T
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you so much for taking the time to share your feedback! We are excited to have hosted you for as long as you were here and wish you safe travels home! Thank you for the feedback on the breakfast items - we will certainly look into those! Safe Travels and enjoy the rest of your summer and THANK YOU...

Reviewed 22 August 2015

My daughter and I stayed at the Crowne Plaza in Northbrook for a soccer tournament. Two of our teams stayed at this hotel (about 30+ families). We checked in on a Thursday and checked out on a Sunday. All the staff we encountered were helpful and friendly. Our room was comfortable and clean. I'm really particular about my bed and...

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Helpful?
Thank KelliJ9
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments! We are excited you enjoyed your stay with us and look forward to seeing you again in the future!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Chicago Northbrook, located 20 minutes from downtown Chicago and 9 miles from O Hare International Airport (ORD). Business travelers to the Crowne Plaza Chicago Northbrook will enjoy our proximity to the headquarters of companies such as Allstate, ITW, AON, Combined Insurance, Kraft, Walgreen's, Siemens, Caremark and Anixter. With 15,000 square feet of meeting space, our hotel is well appointed to accommodate your Chicago area meeting, wedding, banquet and seminar groups. Our facilities and seasoned sales staff are prepared to offer an outstanding meeting experience to groups and conferences of 12 to 250 people. Leisure and business travelers alike will love the convenience of our hotel amenities such as free high-speed Internet, full service restaurant and bar, 24-hour room service, 24-hour business center and 24-hour fitness center. Don t forget to take time out during your visit to enjoy our outdoor pool. Visitors looking to experience the Chicago attractions such as Great America, Wheeling s famous Restaurant Row, and all the delights of Downtown Chicago will find the Crowne Plaza Chicago Northbrook ideally situated for an easy and accessible overnight stay. In addition to our hotel s location, guests of the Crowne Plaza Chicago Northbrook will be enthralled by our personal service, spacious guest room accommodations and special attentions to all your needs. ... more   less 

Additional Information about Crowne Plaza Hotel Chicago - Northbrook

Address: 2875 North Milwaukee Avenue, Northbrook, IL 60062
Region: United States > Illinois > Northbrook
Price Range: $114 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Chicago - Northbrook 3.5*
Number of rooms: 311
Reservation Options:
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Also Known As:
Radisson Northbrook
Northbrook Radisson
Crowne Plaza Northbrook
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Chicago - Northbrook staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Chicago - Northbrook staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on the ground floor in a suite, another time I stayed upstairs in a standard room, either are completely fine.”
 of 5 bubbles Ciara220, 1 Jan 2017 | Read review
“rooms in back are quietier”
 of 5 bubbles arliss2015, 16 Nov 2016 | Read review
“Ask the Hotel Staff To Place you in a Hotel Room that is Away from the Loud Sound”
 of 5 bubbles TruthSeeker1973, 26 Oct 2016 | Read review
“A room not near the elevators.”
 of 5 bubbles michelled291, 17 Oct 2016 | Read review
“We were on the 8th floor and thought the room was great!”
 of 5 bubbles janad137, 6 Mar 2016 | Read review
5 of 5