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I am writing this review as I am standing by the reception at 3 am without the ability to check in. My experience with the hotel began when I called the hotel from the airport to notify that my flight just landed at 1 am...More
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 6 days ago
Thank you for taking the time to post your experience. We sincerely apologize for the experience you encountered at check-in. We are investigating your comments and will address your feedback with the staff and management immediately. We would like to discuss this situation with you...More
I had a good, quick one night stay at the Crowne Plaza Hotel Chicago-Northbrook. I arrived later in the evening (around 8pm). Check-in was a breeze - woman at the front desk was very nice and explained some of the amenities of the property. Room...More
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 30 July 2017
Thank you for your comments and feedback! We are excited you enjoyed your stay with us and appreciate you sharing your experience. Thank you for staying with us and we hope to see you again in the future.
Our recent stay at the Crowne Plaza, Northbrook was very nice. I definitely would recommend it. Has all the amenities: gym, hair dryer, magnifying mirror in the bathroom (a big plus for applying makeup), refrigerator, microwave, wifi, breakfast daily (not comp), pool.
Thank Jan K
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 1 week ago
Thank you for taking the time to share your comments and feedback - we are excited you enjoyed your stay with us and we do hope to see you again in the future. Safe Travels!
We stayed in this hotel for 2 nights, we loved the hotel, the service and the location. However, after I went home I realized that I was over charged. I tried call the hotel to get this fixed. I was told that was a mistake...More
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 4 weeks ago
Thank you for sharing your experience. We are excited you enjoyed your time at the hotel, and truly apologize for the billing concern. I will share this with the leadership team of the hotel right away and ensure that someone reaches out to you to...More
The outside of this hotel is unimpressive but walk through the doors and it's very nice! We stayed here 3 nights during the Illinois Open golf tournament. The only negative (and it's minor) was a housekeeper came in the room faster than I could get...More
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 5 weeks ago
Thank you so much for your great comments and feedback - we are excited you enjoyed your stay with us and hope to see you again in the future. Thank you for the comments on the staff - we are proud to have Ramon on...More
USD 83 - USD 155 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from Jhager45 | Property representative |
Thank you for thinking of lunch today at Willows! We are excited to have you dine with us - the dining room offers a selection of all types of food - burgers, wraps, salads, heavier entrees and lighter selections. Dining... More
Thank you for thinking of lunch today at Willows! We are excited to have you dine with us - the dining room offers a selection of all types of food - burgers, wraps, salads, heavier entrees and lighter selections. Dining can be done either in the main dining room or our Scoreboard lounge. We look forward to seeing you! Additional information or questions can be answered by contacting the hotel direct at 847-298-2525. Have a great Saturday!