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Sheraton Chicago Northbrook Hotel

PricelineUSD 154*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 169*
USD 154*
Great Deal
USD 156*
USD 156*
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Sheraton Chicago Northbrook Hotel
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225 Reviews from our TripAdvisor Community

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Showing 215: English reviews
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Bal Harbour, Florida
Reviewed 2 days ago NEW

I will need a book to describe everything that went wrong during my 5 night trip--A/C broke the first day, housekeeping failed to clean room, food was stale in the lounge, concierge room opened 50 minutes late and had no coffee, Internet kept going out----the list goes on

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Helpful?
Thank brad804
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

my brought my family of 4 staying at this location for 1 night. The check in staff was very friendly and welcoming. The room is clean and a good size! we went to the indoor pool before bed and my kids had a great time playing in the water. the location is by a shopping strip with wholefoods, bestbuy and...

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Helpful?
Thank Matt C
About Hotel's Favourite Review
Reviewed 3 days ago NEW

Great service esp. by Debbie on reception and Tearah in the Clubroom. Visited the Chicago Botanic Gardens - too far to walk but used the Hotel courtesy bus. Not too far from Chicago on the train (bit slow) and the ticket at weekends is $8. Costs a quarter of similar hotels in down town Chicago

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Helpful?
Thank David M
Mesa, Arizona
Reviewed 1 week ago

Sean at the front desk was great--hotel clean , felt safe. One of the few ADA hotels that really work. Ample parking as well. The Staff was helpful . we have stayed there a couple of times/ felt very welcome.

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Helpful?
Thank Strobot D
Edgartown, Massachusetts
Reviewed 1 week ago

With a few exceptions we enjoyed our extended weekend stay at the Sheraton Northbrook hotel. For starters, we truly appreciated the welcome and swift check-in process by Juan, Shaun and Debbie. They were very helpful. Restaurant patrons will like the service provided by Carlos. Everyone on this hotel's staff is friendly and responsive to guests. We were disappointed with the...

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Helpful?
Thank 1101Traveler
Reviewed 4 weeks ago

I stayed at the Northbrook Sheraton when attending my friend's wedding and was very impressed at their willingness to go the extra mile. From check-in to check-out, they made sure our experience was top notch. I even mentioned being from out of town and without change for tolls, and they made sure I had the right bills and coins to...

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Helpful?
Thank Nolan R
Northbrook, Illinois
Reviewed 19 April 2017

Front desk staff are very friendly, courteous and helpful, especially evening team members. They support several functions including covering the complimentary shuttle service to nearby company offices. A special shout-out to Debbie for loaing me her personal cell-phone charger to recharge my dead phone! I regularly stay here because of the extras provided as part of the Club level services,...

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Helpful?
Thank abnc916
Reviewed 14 April 2017

My stay here was fun and relaxing. Great staff at the front desk and also in the hotel restaurant. At night our server/bartender Carlos was great. Fun personality and always very helpful to us. The room was nice and comfortable. Easy access to the amenities The hotel was close to some restaurants for walking distance. Just a fun overall experience

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Helpful?
Thank Lorrie D
Reviewed 12 April 2017 via mobile

Room was adequate. Hotel didn't have a welcoming feel at the front desk or the lobby. Panel on A/C was off when we entered room. Clock was not working - had to go online to figure out how to fix it. Noticed a few small stains on sheets upon turning in for the night (picture of one of them included...

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Helpful?
Thank VacationTraveler111
GMNorthbrook, General Manager at Sheraton Chicago Northbrook Hotel, responded to this review

To VacationTraveler111, Thank you for giving us your feedback about your last stay here at our hotel. I apologize that your stay did not meet your expectations nor it was not the normal experience our guests have. I will speak to our front desk team to ensure we are delivering a warm and friendly experience to all of our guests...

Reviewed 11 April 2017 via mobile

I come here for work each week and am always greeted with friendly faces! Bradley, Juan, and Maria are always so welcoming upon check in! Carlos, the bartender, is amazing - always so welcoming and attentive. The rooms are updated and the service is great. Dry cleaning is ready when you check back in each week and if you need...

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Helpful?
Thank Robyn G

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Chicago Northbrook Hotel, conveniently located in the North Shore of the Chicago area, offers a stylish and comfortable stay for all guests, whether visiting for business or pleasure. ... more   less 

Additional Information about Sheraton Chicago Northbrook Hotel

Address: 1110 Willow Rd, Northbrook, IL 60062-6819
Region: United States > Illinois > Northbrook
Price Range: $149 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Chicago Northbrook Hotel 3.5*
Number of rooms: 161
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Chicago Northbrook Hotel staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Sheraton Chicago Northbrook Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find a new hotel”
brad804, 22 May 2017 | Read review
“Ask for a room in a quiet area.”
1101Traveler, 15 May 2017 | Read review
“The first floor ask for. Rooms I think.. 101-115!”
Keithrube1, 23 Feb 2017 | Read review
“Skip the elevator and choose a first floor room. Also close to the gym.”
  • Photo credit:
orlandorand, 23 Feb 2017 | Read review
“Don't stay at this hotel.”
Jujulps, 21 Nov 2016 | Read review
5 of 5
Priceline
USD 154* /night
View Deal
TravelocityUSD 156
Expedia.comUSD 156
CancelonUSD 169
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*Disclaimer
Prices are for 1 room, 2 adults
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